Can anyone tell me why my zipcolde in rewards center says it is wrong.

Contributor

Can anyone tell me why my zipcolde in rewards center says it is wrong.

Everytime I go into check rewards status it tells me that my zipcode does not go with my account. On my bill I use the account number and the zipcode where I live so why?

 

Message 1 of 2
Highlighted
Community Manager

Re: Can anyone tell me why my zipcolde in rewards center says it is wrong.

Hello, paulette4857!

 

Thanks for posting. I really can't think of anything that would cause this discrepancy. Have you tried clearing your browser's cache or using a different browser entirely?

 

If that doesn't help, and you're having trouble claiming your rewards, please call our rewards center at 800.288.9983 (7 a.m. to 7 p.m. (CST), Monday through Friday).

 

Let me know if you have any other questions or concerns!

 

-Mariana

 

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
You must type a description before you click preview or reply.
Share this topic
Announcements

Welcome to the AT&T TV Hub!
We have some helpful articles located under TV Hot Topics.
On the left you will see DIRECTV and U-verse TV links. Click on those links for more information regarding Apps, Billing, and TV troubleshooting tips.

Additional Support