08-01-2013 3:26 PM
Hi, my U-verse setup is in the corner of my livingroom right now; That includes a modem; a DVR, and our flat panel tv. We need to relocate it all to another room, down the hallway about 20 feet away. I looked at the jack(s) and I see there's a thick(er) green data cable from the wall jack to the modem; as well as a standard phone cable (lightish gray) also going to the modem. What do I need to do? just unplug everything and somehow get long extension cables to these two lines and run it to the equipment in the new location?
There is already a regular phone jack in the new location (we have nothing plugged in there presently) but that's just for a phone connection.
What kind of extension cable should I use for that green data cable? Is it the same as a DSL cable? (I think I have one of those laying around here somewhere, but mine is blue .. if that means anything ..)
Thanks greatly for any help - Michael
08-01-2013 5:10 PM
Well, upon closer look, I see both plugs are RJ11 from the jack AT&T installed for our U-Verse system.
So can I simply run a long RJ11 extension (two) from both jacks to the equpiment in the new location down the hall?
08-01-2013 8:06 PM
08-02-2013 7:18 AM
Thanks, yes it's our house we own ... running up over through the attic is easy .. I've already done that with other computer cables, phone lines, and romex.
Well, it's a temporary situation (~ 4-6 months or so)
08-02-2013 1:29 PM
Aw man .... well, I went out and bought two long phone extension cords (RJ11 plugs; each end); went into the jack and then into the proper ports on the modem; moved everything all the way down the hall, but service could not boot up ... waited and waited .... lost home phone; internet; U-verse (which is all bundled). I then decided to put everything back as was; finally got it all back on; I am asking: is the green "data cable" not compatible with a standard phone RJ11 plug cable?
It is it a different cabel (even though the plug is the same)?
Thanks for any help, Michael
08-02-2013 1:48 PM
08-02-2013 2:01 PM
1. Yes, I did it all at once;
2. That is what I am inquiring: are the two cables I am attempting to extend the "same"? one is a light gray standard RJ11 looking phone cable .. the other is a thicker green cable with a tag on it that says: "DATA CABLE" .. but it has the same RJ11 plug.
3. No, I did not reverse any connection(s).
08-02-2013 2:34 PM
08-02-2013 3:01 PM
thanks much for the reply;
Yeah I was wondering about the length as well .. I read that there's some issues wtih a longer cable; I am using a 50' extension (two cabes, of course) ... the new location is about 25-30 feet away ...
aw man .. maybe it's the length issue ... no hope then I suppose ... bummer
08-02-2013 3:54 PM
Well, it's the cable incompatibility after much experimenting; the standard cable I am trying to use "works" but is not compatible to replace the green existing one; which is a "Category 5 green Data Cable"
I'll search around ...see if something's out there available ,,,
anyhow, thats the problem
08-02-2013 4:52 PM
08-03-2013 6:40 AM
08-03-2013 7:26 AM
08-03-2013 7:45 AM
The data jack on my 3800 is a RJ11. I doubt it's unique.
I cannot find anyone offering Twisted Pair cable with RJ11 ends.
Kmart shows this:
but the picture has RJ45 ends, so I wouldn't buy this without the option to return.
Belkin has this cable on their website:
But they're out of stock.
08-03-2013 3:47 PM
I found the solution:
Radio Shack had a data/modem cable (Cat5) with both plugs were RJ14; which are physically the same as RJ11, but have 2 extra wires; I tested the cable in the setup and it works fine. It's longer than the green one I am trying to extend, so it'll work. Thanks for all the many comments and helpful advice!
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