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Posted Mar 4, 2014
8:59:40 PM
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Can I buy AT&T Uverse modem from Ebay myself and save some rent or purchase charge?

I am wondering if I can buy AT&T VDSL2 modem from ebay or same modem model from Pac or motorola and use it with AT&T U-verse service?

I am wondering if I can buy AT&T VDSL2 modem from ebay or same modem model from Pac or motorola and use it with AT&T U-verse service?

Can I buy AT&T Uverse modem from Ebay myself and save some rent or purchase charge?

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Mar 4, 2014 9:19:41 PM
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Edited by julywashere on Mar 4, 2014 at 9:27:28 PM

Hello bypassus,
It depends.
Yes, you can purchase the PACE/2Wire 3600 or 5031 for $100 from AT&T. You cannot be on higher tier speeds, cannot be pair bonded, and are not subscribing to IPTV. It will carry a 1 year warranty. The 5031NVG offers Wireless N the 3600 offers Wireless G.

No, you cannot purchase VDSL modems for use on AT&T if you're going to subscribe to TV, higher tier speeds, or are pair bonded. These include the 2Wire/PACE 3800, 3801, i38+i3812, or Motorola 589. These model RGs that are being sold on ebay are non-returned equipment. You can not purchase from PACE nor Motorola, they have special firmware that allows them to connect to AT&T's U-Verse Network. You will have to lease the RG and IPTV equipment if you want TV.

Hello bypassus,
It depends.
Yes, you can purchase the PACE/2Wire 3600 or 5031 for $100 from AT&T. You cannot be on higher tier speeds, cannot be pair bonded, and are not subscribing to IPTV. It will carry a 1 year warranty. The 5031NVG offers Wireless N the 3600 offers Wireless G.

No, you cannot purchase VDSL modems for use on AT&T if you're going to subscribe to TV, higher tier speeds, or are pair bonded. These include the 2Wire/PACE 3800, 3801, i38+i3812, or Motorola 589. These model RGs that are being sold on ebay are non-returned equipment. You can not purchase from PACE nor Motorola, they have special firmware that allows them to connect to AT&T's U-Verse Network. You will have to lease the RG and IPTV equipment if you want TV.

Re: Can I buy AT&T Uverse modem from Ebay myself and save some rent or purchase charge?

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Mar 4, 2014 10:08:53 PM
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I am currently running a rented 3801HGV for U-verse Internet and TV, I will renew service but ONLY keep AT&T U-verse Internet(Max Plus 18M service). How I can find the Internet serivce is VDSL or ADSL2+?

3600 is only a ADSL modem and 5031NV is a ADSL and VDSL modem?

I am currently running a rented 3801HGV for U-verse Internet and TV, I will renew service but ONLY keep AT&T U-verse Internet(Max Plus 18M service). How I can find the Internet serivce is VDSL or ADSL2+?

3600 is only a ADSL modem and 5031NV is a ADSL and VDSL modem?

Re: Can I buy AT&T Uverse modem from Ebay myself and save some rent or purchase charge?

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Mar 4, 2014 10:27:53 PM
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Since you have TV (and a 3801) you have VDSL service. The 3600 is only VDSL, the 5031NV is uDSL (Universal DSL supports both VDSL and ADSL with autosensing).
Since you have TV (and a 3801) you have VDSL service. The 3600 is only VDSL, the 5031NV is uDSL (Universal DSL supports both VDSL and ADSL with autosensing).

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Mar 5, 2014 2:25:31 PM
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If your current unit s the 3801, recommend the 5031.

The 3600 is designed for shorter loop lengths and generally replaces the IP TV 3800.

The 3801 is designed for longer loop than the 3800, as not knowing your line distance, the 5031 is designed to support internet only or internet/voip only on vdsl circuit up to 3500 feet. If your loop length approaches this distance, you would be on a bonded 3812 with i38hg or newer 589 install, both of which are leased only with no purchase option.

Additionally need new software, the 5031 has only been available since June 2013, if buying used be sure ATT certified, recommended to purchase new for one year warranty.
If your current unit s the 3801, recommend the 5031.

The 3600 is designed for shorter loop lengths and generally replaces the IP TV 3800.

The 3801 is designed for longer loop than the 3800, as not knowing your line distance, the 5031 is designed to support internet only or internet/voip only on vdsl circuit up to 3500 feet. If your loop length approaches this distance, you would be on a bonded 3812 with i38hg or newer 589 install, both of which are leased only with no purchase option.

Additionally need new software, the 5031 has only been available since June 2013, if buying used be sure ATT certified, recommended to purchase new for one year warranty.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Mar 6, 2014 9:56:17 AM
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I think distance is not a issue, my house is a new house, AT&T has fiber box mounting on my external wall, there, it transfers into RJ45 copper wire and goes into my study room where the modem locates. AT&T recommends me MOT NVG 589 modem to purchase, I know this is single/double/triple modem and can provide VDSL. Is that a good modem for me?  

I think distance is not a issue, my house is a new house, AT&T has fiber box mounting on my external wall, there, it transfers into RJ45 copper wire and goes into my study room where the modem locates. AT&T recommends me MOT NVG 589 modem to purchase, I know this is single/double/triple modem and can provide VDSL. Is that a good modem for me?  

Re: Can I buy AT&T Uverse modem from Ebay myself and save some rent or purchase charge?

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Mar 6, 2014 10:26:24 AM
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If you are a Fiber To The Premise (FTTP), your outside box is an ONT, required to lease the RG, no purchase option available.

Of the three RG can lease, the 3800 and 3801 are b/g wireless with (4) 100M ports the 589, released summer of 2013 is b/g/n2.4 ghz with (4) gigs ports.

All three units will work in a FTTP install but again leased only.
If you are a Fiber To The Premise (FTTP), your outside box is an ONT, required to lease the RG, no purchase option available.

Of the three RG can lease, the 3800 and 3801 are b/g wireless with (4) 100M ports the 589, released summer of 2013 is b/g/n2.4 ghz with (4) gigs ports.

All three units will work in a FTTP install but again leased only.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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