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Posted Nov 16, 2013
12:32:24 PM
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Bundle discount

I have Direct TV, Uverse highspeed internet and local,long distance service.Do i qualify for a bundle discount?

I have Direct TV, Uverse highspeed internet and local,long distance service.Do i qualify for a bundle discount?

Bundle discount

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Nov 17, 2013 4:55:19 AM
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Is your phone POTS or VOIP?

Direct TV and ATT internet qualifies as a 2 play bundle, if phones are VOIP triple play.
Voice Over Internet Phones can be 250 minute plan or unlimited, control by RG.

http://www.att.com/shop/bundles/directv-internet-phone.html
Is your phone POTS or VOIP?

Direct TV and ATT internet qualifies as a 2 play bundle, if phones are VOIP triple play.
Voice Over Internet Phones can be 250 minute plan or unlimited, control by RG.

http://www.att.com/shop/bundles/directv-internet-phone.html
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Nov 18, 2013 5:28:55 AM
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lawcher wrote:

I have Direct TV, Uverse highspeed internet and local,long distance service.Do i qualify for a bundle discount?


 

Yes, as Employeemy thoughts mentioned,you should be getting a "double-play" discount for your TV and Internet, but I do not believe they can "bundle" in your land-line (if that's the type of phone service you have) for a "triple-play".

 

That being said, you do have options.

 

1) You can call the Retention Department. The quickest way in is to call the 800-288-2020 number, confirm your phone number when it asks (if calling from your home), and then just keep saying "none of those" to the rest of the prompts (be persistant) and it will connect you to a real human within a minute or two. Tell them to transfer you to the Retention Department. Explain that having the three different services should warrant a lower price and they should be able to help you out.

 

2) You can call DirecTV and see if their "bundles" for TV, Internet and Phone (same providers, different name at top of bill), are priced any better.

 

 

 

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
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There are three kinds of people, those that can count, and those that can't.
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“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

                              


lawcher wrote:

I have Direct TV, Uverse highspeed internet and local,long distance service.Do i qualify for a bundle discount?


 

Yes, as Employeemy thoughts mentioned,you should be getting a "double-play" discount for your TV and Internet, but I do not believe they can "bundle" in your land-line (if that's the type of phone service you have) for a "triple-play".

 

That being said, you do have options.

 

1) You can call the Retention Department. The quickest way in is to call the 800-288-2020 number, confirm your phone number when it asks (if calling from your home), and then just keep saying "none of those" to the rest of the prompts (be persistant) and it will connect you to a real human within a minute or two. Tell them to transfer you to the Retention Department. Explain that having the three different services should warrant a lower price and they should be able to help you out.

 

2) You can call DirecTV and see if their "bundles" for TV, Internet and Phone (same providers, different name at top of bill), are priced any better.

 

 

 

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

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Re: Bundle discount

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