10-03-2013 5:35 AM
10-04-2013 7:00 AM
ok so last month my bill went up 20$ last month. now this month its up 60$$$. is something going on? Help ! Customer service sucks btw
Since this is account specific I would recommend that you send a private message to the escalation team at ATT Customer Care and someone will get in touch with you. Please include your name, account number, email address, phone number and the best time to contact you. Their normal business hours are from 7am to 10pm Central Time. It may take up to 48 hours for them to respond and please take into account weekends when contacting them.
Customer care is not the same as customer service. They are a dedicated escalation team that gets issues resolved when other means have failed.
To check for their reply, click the little blue envelope.
10-07-2013 8:49 AM
If you haven't done so yet, please do what oufanindallas suggested and send out team a private message so we can help.
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