Billing Dispute


Billing Dispute

I cancelled my service last month but ATT didn't remove the autopay form my account.  This morning I was billed $230.  How can I get the money back into my account ASAP?  ATT has charged me for services that they didn't perform.

Message 1 of 2
Community Manager

Re: Billing Dispute

Hello, mdonovan317!


Thanks for posting. I'm sorry to hear that your AutoPay was not canceled. We'd be happy to look into this for you, so please click here to send us a private message.


In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.


In the meantime, feel free to message me with any other questions or concerns.



Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
You must type a description before you click preview or reply.
Share this topic

Welcome to the AT&T TV Hub!
We have some helpful articles located under TV Hot Topics.
On the left you will see DIRECTV and U-verse TV links. Click on those links for more information regarding Apps, Billing, and TV troubleshooting tips.

Additional Support