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Posted May 9, 2012
2:53:56 PM
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Best Triple Play Providers

Here is an interesting article found in the link below:

 

YONKERS, NY – There are few TV, phone, and Internet providers that manage to please subscribers on all counts, and those that do don’t typically serve a lot of consumers. Verizon FiOS, which is available in portions of 12 mostly Eastern states, Washington, D.C., southern California and Texas, was cited as highly rated among providers offering all three services, based on the latest subscriber survey on telecom providers from the Consumer Reports National Research Center. However, WOW, a regional telecom provider serving four Midwestern states, was also top-rated.


The full report on Internet, phone, and TV service appears in the June issue of Consumer Reports and online at www.ConsumerReports.org.

 

Based on the survey, Verizon FiOS scored higher than the major cable companies for TV picture, sound, and channel selection and received Consumer Reports’ highest mark for Internet speed. However, FiOS had more complaints than most about bills for triple play and subscribers must rent a receiver for every TV, which all cable companies may not require.

 

In the areas of four Midwestern states where WOW is available, the provider is worth serious consideration, earning high marks across the board for its bundled telecom service. Customers’ responses about its Internet, TV, and phone services also put it among the top providers in Consumer Reports’ ratings for each of the three services.


“With the very best providers so limited in availability, the leading options for many consumers will be either the cable provider where they live or satellite-TV service, paired with Internet and likely phone service from other providers,” said Paul Reynolds, Electronics Editor for Consumer Reports. “The best choice for you may depend in part on your particular cable company, since cable varied widely in satisfaction, depending on the provider.”

 

Next-best alternatives to WOW and Verizon FiOS included the cable companies Bright House Networks, along with Cox and Cablevision/Optimum; as well as AT&T's U-verse service.

 

http://pressroom.consumerreports.org/pressroom/2012/05/regional-cable-company-wow-also-top-rated-for...

Here is an interesting article found in the link below:

 

YONKERS, NY – There are few TV, phone, and Internet providers that manage to please subscribers on all counts, and those that do don’t typically serve a lot of consumers. Verizon FiOS, which is available in portions of 12 mostly Eastern states, Washington, D.C., southern California and Texas, was cited as highly rated among providers offering all three services, based on the latest subscriber survey on telecom providers from the Consumer Reports National Research Center. However, WOW, a regional telecom provider serving four Midwestern states, was also top-rated.


The full report on Internet, phone, and TV service appears in the June issue of Consumer Reports and online at www.ConsumerReports.org.

 

Based on the survey, Verizon FiOS scored higher than the major cable companies for TV picture, sound, and channel selection and received Consumer Reports’ highest mark for Internet speed. However, FiOS had more complaints than most about bills for triple play and subscribers must rent a receiver for every TV, which all cable companies may not require.

 

In the areas of four Midwestern states where WOW is available, the provider is worth serious consideration, earning high marks across the board for its bundled telecom service. Customers’ responses about its Internet, TV, and phone services also put it among the top providers in Consumer Reports’ ratings for each of the three services.


“With the very best providers so limited in availability, the leading options for many consumers will be either the cable provider where they live or satellite-TV service, paired with Internet and likely phone service from other providers,” said Paul Reynolds, Electronics Editor for Consumer Reports. “The best choice for you may depend in part on your particular cable company, since cable varied widely in satisfaction, depending on the provider.”

 

Next-best alternatives to WOW and Verizon FiOS included the cable companies Bright House Networks, along with Cox and Cablevision/Optimum; as well as AT&T's U-verse service.

 

http://pressroom.consumerreports.org/pressroom/2012/05/regional-cable-company-wow-also-top-rated-for-all-services-and-bundling-report-highlights-five-ways-to-get-great-service-and.html

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Best Triple Play Providers

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May 9, 2012 3:13:33 PM
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Master

So, I guess, if we can't get the best we'll just have to settle for AT&T. Smiley LOL

 

 




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I really want to become a procrastinator, but I keep putting it off.
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So, I guess, if we can't get the best we'll just have to settle for AT&T. Smiley LOL

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

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Re: Best Triple Play Providers

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May 9, 2012 3:23:29 PM
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ACE - Expert

U-verse is still rated very high compared to other providers:

 

On a 100 scale, Consumer Reports gave WOW a score of 81 and Verizon FiOS a score of 77, followed by Bright House Networks (74), AT&T U-Verse (72), Cox Communications (71), Cablevision (69), Time Warner Cable (67), Comcast (65) and Charter Communications (63).

U-verse is still rated very high compared to other providers:

 

On a 100 scale, Consumer Reports gave WOW a score of 81 and Verizon FiOS a score of 77, followed by Bright House Networks (74), AT&T U-Verse (72), Cox Communications (71), Cablevision (69), Time Warner Cable (67), Comcast (65) and Charter Communications (63).

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Best Triple Play Providers

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May 9, 2012 9:16:14 PM
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Professor

Interesting, WOW Cable is available here, matter of fact one of their boxes is located on the other side of my back yard fence. They've been sending me snail mail advertising for the last few years which I promptly threw in the trash, maybe next time I should take a minute and read it. :smileywink:

Interesting, WOW Cable is available here, matter of fact one of their boxes is located on the other side of my back yard fence. They've been sending me snail mail advertising for the last few years which I promptly threw in the trash, maybe next time I should take a minute and read it. :smileywink:

Re: Best Triple Play Providers

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May 9, 2012 9:55:44 PM
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ACE - Master

Based on my personal experience regarding reviews by Consumer Reports on products that we have purchased, used and found to be excellent.......I have absolutely zero faith in their reviews.  My disenchantment with that group began way back in the mid-1950's when, after careful and extensive auditioning over a period of time, I made my selections of audio equipment for my new high fidelity music system.  I based my decisions on quality of construction and sound.  Practically every component I bought was panned by Consumer Reports.   So  I've been convinced ever since that they simply don't have any idea what they are talking about.  The same thing has happened with other purchases we have made over the years since then... after careful research.

The problem with socialism is that you eventually run out of other peoples' money. .......Margaret Thatcher

Based on my personal experience regarding reviews by Consumer Reports on products that we have purchased, used and found to be excellent.......I have absolutely zero faith in their reviews.  My disenchantment with that group began way back in the mid-1950's when, after careful and extensive auditioning over a period of time, I made my selections of audio equipment for my new high fidelity music system.  I based my decisions on quality of construction and sound.  Practically every component I bought was panned by Consumer Reports.   So  I've been convinced ever since that they simply don't have any idea what they are talking about.  The same thing has happened with other purchases we have made over the years since then... after careful research.

The problem with socialism is that you eventually run out of other peoples' money. .......Margaret Thatcher
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Best Triple Play Providers

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May 10, 2012 9:45:38 AM
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ACE - Master
Edited by dhascall on May 10, 2012 at 10:12:47 AM

CR ran a similar review back in 2009, on just TV.  At that time, Verizon FiOS and AT&T U-Verse were tied at the top.  Both had average scores in Billing.

 

It seems that both Verizon and AT&T need to improve billing and CS, while most other providers need total overall improvement. Smiley Happy

CR ran a similar review back in 2009, on just TV.  At that time, Verizon FiOS and AT&T U-Verse were tied at the top.  Both had average scores in Billing.

 

It seems that both Verizon and AT&T need to improve billing and CS, while most other providers need total overall improvement. Smiley Happy

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Best Triple Play Providers

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May 11, 2012 12:26:29 AM
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And you can't even settle. Smiley Sad


Computer-Joe wrote:

So, I guess, if we can't get the best we'll just have to settle for AT&T. Smiley LOL

 

 




And you can't even settle. Smiley Sad


Computer-Joe wrote:

So, I guess, if we can't get the best we'll just have to settle for AT&T. Smiley LOL

 

 




Re: Best Triple Play Providers

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