01-09-2014 7:22 AM
I've already read through other posts, but I didn't see anything specific to my problem:
Just got Uverse installed a couple days ago (replaced Comcast)
Used to have this setup:
1) Comcast box -> HDMI -> Samsung TV
2) Comcast box -> optical -> Sony receiver
3) Result = Surround sound at receiver, and stereo at TV
Now have this setup:
1) Uverse -> HDMI -> Samsung TV
2) Uverse -> optical -> Sony receiver
3a) Result = when Uverse setup to send out Stereo, get stereo at receiver and TV
3b) Result = when Uverse setup to send out Surround, get no sound at receiver or TV
This setup allows me to watch TV in stereo without having to turn on the receiver, and used to allow me to watch TV in surround when the receiver was turned on. Now, I get no sound at all when Uverse box is setup for surround.
Note: TV is also connected to receiver via optical, but doesn't seem to pass through surround, only Stereo (even though the TV manual says it will do that.)
Receiver has no HDMI cabability, it's pretty much the last of its generation prior to HDMI being included.
I have not contacted Uverse tech support yet, just trying to get an understanding of what's going on.
I do not have the receiver manual with me right now, so I can't reference it. It does do Dolby and DTS and does work just fine with BlueRay and DVD, but I do not know if there are any version issues.
01-12-2014 1:29 PM - edited 01-12-2014 1:47 PM
I have DVR > HDMI > TV.
I will try DVR > HDMI + L/R > TV.
I think you are saying it might not be this simple, depending on the TV?
I have one HDMI input that has, what looks like, one audio L/R associated with it. That HDMI input is the one with the DVR connected. This port is the one the manual says must be used for a DVI>HDMI converted cable. Since the DVI doesn't carry sound, the audio jacks are used. I haven't seen anything in the setup or manual that says I need to change anything so I'm hoping the TV is smart enough to figure this out.
I just finished programming the remote to control the TV, BluRay DVD, and the receiver. I'm ready for college BB and the Super Bowl now. But I still need to manually switch stereo/surround until I can pick up a set of audio cables this week (maybe tomorrow evening).
01-12-2014 2:14 PM
01-12-2014 3:00 PM
DVR > HDMI #1> TV (no sound at TV with DVR in surround)
DVR > optical > receiver (finally get surround at receiver)
BD > HDMI #2> TV (stereo at TV)
BD > RCA digital > receiver (surround at receiver)
Chromecast > HDMI #3> TV (stereo at TV)
TV > optical > receiver (stereo at receiver)
My TV manual says it will pass 5.1through, but I haven't seen any evidence of that. I just got the Chromecast as a present, haven't got any surround from it to the TV yet, so I can't tell if the TV will pass 5.1 through.
With the BD we use the receiver - that's the whole point of having the home theater sound setup.
Normal TV watching is TV sound. But I sure would rather just turn on the receiver for surround without having to switch the DVR.
01-13-2014 4:16 PM
DVR > HDMI + L/R > TV does not give me sound when DVR set to surround mode. Apparently the TV can't convert surround to stereo so we get no sound at all. The TV knows it's HDMI and seems to ignore the new L/R inputs. Unplugging the HDMI cable causes the TV to ignore that port completely. About the only thing left is to use component output from the DVR instead of the HDMI and I don't think I'm going to bother with that test.
The DVR has no way to send surround to the optical and stereo to the HDMI at the same time.
It was a good try.
So, to watch TV in surround I have to switch the DVR and use the receiver and if I want sound out of the TV I have to switch the DVR back to stereo.
I think I'll call ATT and see if there are any firmware updates that might help. I can't be the only one.
01-13-2014 4:20 PM
01-13-2014 5:37 PM
01-13-2014 7:15 PM
I wasn't going to go component because I'm getting tired of messing with cables every evening. I was also concerened the picture quality wouldn't be as good.
I've done some looking around and now I'm not so worried about seeing a loss of picture quality.
I do have an extra component cable. I might be able to get that installed in a couple days and report back.
01-15-2014 5:53 PM
I've had UVerse for a full week and finally have the ability to leave the DVR in surround full time. I now can get surround to the home theater and steteo to the TV without having to do anything other than power up the receiver.
The trick is to know that the ATT DVR doesn't allow you to get different sound outputs from it. It's all or nothing. If you turn on the surround, you need to make sure your TV can convert it to stereo or you won't get sound.
If your TV can't handle the conversion, the way to get sterero out to the TV and surround to the receiver at the same time is with component out to the TV.
Now if I want sound from the TV, I just turn it on. For surround I turn on the receiver and turn down the TV volume. No more going through the DVR menu.
01-16-2014 5:43 AM
01-16-2014 6:35 AM
Thanks for the encouragement along the way. I figured I'd keep a running commentary in case someone else had a similar problem.
This would have been a no-brainer if the ATT DVR had the ability to assign a different sound output to each of the ports on the back of the box (like my old Comcast box).
Now I'm off to start a new thread complaining about how the remote doesn't allow me to control the TV volume the way I want.
01-16-2014 6:59 AM
01-16-2014 7:43 AM
Ok. A sneak preview:
I can program the remote so the volume buttons control each device independently, or so it controls one device.
1) If I program it for a single device (TV), I can push the ATT button and control channels, menus, guides, DVR functions, ..., and use the volume buttons to conrol the TV.
Advantage: this is great for TV watching, which is what we do the majority of the time.
Disadvantage: when we watch anything in surround, I need the remote for that device (the receiver) to change the volume.
2) If I program the device to control the volume on the selected device then I can limit the number of remotes I have to keep nearby.
Advantage: in this mode I can pretty much limit myself to the single remote.
Disadvantage: I have to switch to TV to change volume, back to ATT to change channels, back to TV to adjust volume, back to ATT for menu, guides,..., back to TV, ...
Again, I go back to how my old Comcast equipment worked. That remote had the ability to control TV volume when in Comcast STB mode and TV mode, then control volume on other devices when in those modes.
If the ATT remote had a third option - "Volume controls assigned to TV when in ATT or TV mode" - then I'd be have one less thing to grumble about.
01-16-2014 8:27 AM
01-16-2014 8:45 AM - edited 01-16-2014 9:16 AM
Looks like the Harmony 700 is discontinued. The 650 might be the closest match.
I can live with setting the UVerse remote to match the 80%+ viewing activities of ours, then fumbling around with a second remote for the rest.
A true "universal" remote would be great, and the Logitech remotes look like they are the real deal.
But if UVerse just had that one more volume mode...