12-18-2013 10:36 AM
I expect this is a very simple question, but I simply can't seem to find the necessary information online.
I have U-verse internet and phone service in the house, installed a few years ago. Our i38HG residential gateway is connected to different parts of the house through wired ethernet connections. One such connection goes to the TV room where it connects to an HDTV via a samsung BD player. This connection provides access to netflix, etc. The TV is also connected to a cable box.
AT&T is offering promotions to add TV service, and I would like to try that out. Am I correct in thinking that all that is needed is a TV receiver box between the wired ethernet and the TV? Or will I need to change the gateway as well (we have 24Mb/s Max Turbo service)? Does the U-verse TV receiver also provide internet access, or do I need to maintain a separate connection through the BD player?
Thanks in advance for any info!
12-18-2013 12:14 PM
12-18-2013 12:22 PM
If you add TV service they might take out the iNID and install a new NVG589 gateway. That would be the best solution.
As for the receivers other than the DVR, you will probably get the wireless boxes (up to two) so you can still use all of your existing ethernet cables as they are being used now. If need be the Uverse tech can use coax to run the AT&T recievers that are seperate from the DVR. The DVR is best connected via ethernet to the router.
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12-18-2013 3:41 PM
Just checking up on your post. I noticed 'My Thoughts' and Beebeesa shared some great insight on the issue. We're glad that you are interested in trying out our TV service. Feel free to let me know if you would like to order the service or you can customize the order online using att.com. Thanks!
12-23-2013 9:36 AM
I hope that my thoughts and BeeBee have answered the questions you had about adding service. If you were ever wanting to add tv service, this is a great time of year to do it. We are offering great promotions for adding tv service.
12-23-2013 11:42 AM
Thanks for the description of possible gateway changes - the NVG589 would be a win if it is available. But I would prefer to use a wired connection to the TV rather than wireless.
There is no problem attaching a DVR directly to a dedicated ethernet port on the gateway. A second port on the gateway can be dedicated to a (gigabit) ethernet link leading to the TV room. There it would terminate in a hub with connections to the U-verse receiver and to a separate player supporting netflix etc. Will this arrangement work, i.e. can the receiver share the ethernet connection with other traffic (assuming sufficient bandwidth is available which should be the case in this setting)?
Thanks much for sharing your expertise and your help!
12-23-2013 11:53 AM
Welcome to the AT&T TV Hub!We have some helpful articles located under TV Hot Topics.On the left you will see DIRECTV and U-verse TV links. Click on those links for more information regarding Apps, Billing, and TV troubleshooting tips.