04-25-2014 11:26 AM - last edited on 04-25-2014 12:24 PM by Phil-101
I was promised a 24 month promo and $100 rebate, but they gave me half of that. I was told by ATT that the sales rep was wrong and I can try for a new promo in 12 months! This is ridiculous! I guess they are better than Comcast at that.
[Edited to comply with Guidelines]
04-28-2014 7:03 AM
Thanks for posting. I'm sorry to hear your introductory promotions have expired. We'd be happy to review your account and explore your options, so please click here to send us a private message.
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In the meantime, feel free to message me with any other questions or concerns.
04-28-2014 11:17 PM
04-29-2014 3:15 AM
I just signed up for Uverse! I have the document from the sales rep and a bill from ATT it is not what I agreed to. After calling customer service and being told that the sales rep was wrong and they will not honor what I agreed to buy. I guess I will run the 12 months and switch back. Thanks for wasting my valuable time ATT. I will make sure all my neighbors know.
I would recommend you send a private message to AT&T Customer Care using the link below.
05-05-2014 9:52 PM
05-05-2014 10:55 PM