What is it your trying to do? Do you need assistance with something or did you just want to rant?
Since your the only one that knows what your talking about, it's hard for anyone to offer assistance.
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
One, we are not all liars. I understand that you may have negative experiences with some reps, please do not give a blanket generalization on all att CSR's. We are not all bad, trust me. I work with some great agents. Two, we are not a monopoly. The definition of monopoly:
Exclusive control of a commodity or service in a particular market, or a control that makes possible the manipulation of prices.
We do not have exclusive control of any of our services in any area we provide service.
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.