09-28-2013 6:34 PM
im getting 45 mbps speed installed on tues and have a question been trying to look for this stuff allnight but do't feel i found this answer. right now i have uverse tv and 24 mbps intenret and its going coaxel from the main att box outside to my gateway. I know you need a new gateway for this speed and i have been unable to find any info on if they will still be using coaxel for this install or be forced to run cat five which is not a option seeing im a renter of a house if they can't use coaxel i will have to stick with 24 mbps.
09-28-2013 7:10 PM
It'll fit right into your setup as it is, only thing changed is the RG.
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems) or ATT Customer Care (all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
09-28-2013 7:52 PM
09-28-2013 8:02 PM
09-28-2013 8:12 PM
i was just told by service repon phone that they would not ned to run anymore wires seeing my house already has the pair bonding that was set up when i first had uverse installed she told me they will just have to do work at the att box down the allie and put new gate way in and not require any new wiring.
09-28-2013 10:09 PM
11-05-2013 10:59 AM
The coax will not work. It could with a HPN Balun but it will only be one pair. You still need a second pair. My advice is get your sevice off the Coax. You should have a clean Cat 5/6 twisted pair run. It will work better. As for the customer service rep, the do not see the field. They are learning the NVG 589 modem. The reality is you need to get off the coax. Once you get the 45/6 speed and it was done clean. You will be happy. See if you can get your land lords premission. It's worth it.
Welcome to the AT&T TV Hub!We have some helpful articles located under TV Hot Topics.On the left you will see DIRECTV and U-verse TV links. Click on those links for more information regarding Apps, Billing, and TV troubleshooting tips.
Congratulations! You earned the Liz badge!