10-06-2013 9:53 AM
I currently have one U-verse box working in my living room. It is connected through a coax cable from a wall outlet. I have a second U-verse box and a second TV that I want to connect in the same room, but cannot because there isn't a second cable outlet. I tried splitting the coax coming from the wall to both U-verse boxes but the second box will not work under this situation. Anyone know how to make this setup work?
10-06-2013 12:38 PM
Where is the residential gateway (RG)? Is it in the living room? Is there a way for you to connect the second receiver with a patch cord? Is this a temporary deal or permanent? Temp you could run a patch cord from the RG to the second box and bring it up that way?
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10-06-2013 2:30 PM
10-06-2013 2:48 PM
The RG and the DVR along with one other TV are in another room that is too far away to run a connection to the second box. The RG is coax fed.
Initially, U-verse installed the RG, DVR (main box) and the second box in the living room while leaving me the third box and necessary cords because I hadn't figured out where I was going to put my third TV yet.
What's weird with the splitter is that the already setup box still works after being split but the new box doesn't work.
10-06-2013 3:02 PM - edited 10-06-2013 3:32 PM
alexmartin13 - Perhaps the new box was never provisioned. Try it as a replacement. If that is the problem, the splitter should work after it is provisioned. It is one they left?? Another choice is to swap the connections at the Diplexer (the two that do not go to the NID). & move the RG & DVR to the living room & connect both STBs via cat5.
Another thoght on the new box - Be sure to connect to the input & not the output to TV.
10-06-2013 6:00 PM
10-07-2013 1:06 PM
The initial setup you described should work. If not, aviewer may be right where the splitter you are using may be inadequate. To test it, with the same connections you are using for the receiver that is working, connect the one that is not working to that connection, so you'll be using the same port on the splitter and coax cable. If it is still not working, my thoughts is probably correct in that it is not provisioned any more. Let us know how it goes, and we will be glad to help.