I rented The Great Gatsby as a "2 day rental" yesterday at 3:00 p.m. Today I tried to finish watching it at 10:00 p.m. (31 hours later) and it is not available to finish....only to rent again?!?!?! Jipped out of a 2 day rental and very upset.
Send them a private message, on this link, and they should be able to give the help needed to solve your 2 day rental problems. They are available M-F 8am-11pm EST, response can take up to 2 business days.
This is not the regular CS/TS people, but the social media people that know the people to contact to get things done. I personally know as they've helped me on a DVR swap.
Include your account#, email address and a good phone # (land or cell) and time to contact you on.
Check the blue PM envelope, upper right, in case they replied this way. Good luck
Please NO SD stretch-o-vision or 480 SD HD Channels Need Help? PM ATT Uverse Care (all service problems) or ATT Customer Care (all other problems) Your Results May Vary, In My Humble Opinion I Call It Like I See It, Simply a U-verse user, nothing more