10-27-2008 6:29 AM
I just switched from DSL to Uverse. Since, I have found the site I use as home page in all of my web browsers loads extrememly slow. Most sites load in 2-5 seconds. utexas.edu takes anywhere from 1-3 minutes. This is pretty annoying.
Checked router, firewalls , browser settings, etc and have found no obvious cause.
Anyone run into a similar situation?
10-27-2008 6:57 AM
10-27-2008 6:51 PM
Same here on Elite...Hook 'em Horns!
took me about 3 seconds to load. also elite service...
10-27-2008 8:34 PM
Well, I'm running with Express. tech support advises this is the result of moving from previous DSL Pro to Uverse Express. I am not sure this adds up.
Hope to hookem again this weekend.
10-27-2008 8:50 PM
10-27-2008 8:52 PM
10-28-2008 6:10 AM
Well, I'm gonna speak to the folks who are responsible for the network adn website here on the 40 acres and see if they can glean something.
I'll post their response.
10-29-2008 9:14 AM
It appears there's a reverse DNS issue somewhere in the at&t network. Here's my network folks' reponse:
From the info you provided and tests I have run, I can say this is
definitely a reverse DNS issue. AT&T nameservers are not properly
responding to DNS queries for which they are authoritative.
I will attempt to work with AT&T to get this issue resolved. We have
seen this exact same problem with other providers like Timer Warner
RoadRunner, and getting a resolution has taken quite some time.
More as it developes...
10-29-2008 10:31 AM
You might have your network guy contact apeface over on broadbandreports.com. Apeface appears to be an AT&T NOC tech of some sort, with access to routing related stuff.
11-07-2008 3:01 PM
Well, I posted this issue on broadbandreports.com unver U-verse and ATT Direct and got it resolved today.
Thanks for the suggestions.
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!