upgrade from windows 2000 to xp.. help here.

Scholar

upgrade from windows 2000 to xp.. help here.

so, yeah.. hi guys.

 

i just got home today and i have here my grandma's desktop beside me while im on my laptop typing this msg. her pc is windows 2000.  i bought her last yr a 2wire adapter so she can get to the internet wirelessly. shes been having this problem for 2 months now, wherein her connection drops and she has to unplug/replug the 2wire antenna to get back online. like right now, it just dropped 6x for the last 45mins. she had called ts numerous times and yet the issue still occurs. everytime she calls ts 1, they change our network name and reboots the rg. she'll be able to connect to it but the connection isnt so stable. she has to do some tricks with her pc just to get online. (she's 72 y/o btw). we have 3 wireless computers here, and only her pc is experiencing this.

 

guys, do you have a website to recommend where i can download xp for her? ts said she needs to upgrade her os. i went to microsoft.com and found nothing there... im not so good in technical so i badly need your help.

 

arigato gusaimas.

Yiyin (Kissie)

Message 1 of 27 (969 Views)
ACE - Master

Re: upgrade from windows 2000 to xp.. help here.

Have you checked to see if XP is still available from MS on it's web site?  Perhaps one of the specialty stores.....like Best Buy, NewEgg, or Micro Center still have XP available.   Another suggestion would be to try eBay.  It has been my impression that XP and 2,000 are closely related.  Are you sure making the move to XP would help anything?
The problem with socialism is that you eventually run out of other peoples' money. .......Margaret Thatcher
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 27 (969 Views)
Master

Re: upgrade from windows 2000 to xp.. help here.

Its still available on Amazon pick your flavor .
Message 3 of 27 (969 Views)
Scholar

Re: upgrade from windows 2000 to xp.. help here.

As far as Microsoft is concerned XP is dead.

http://www.microsoft.com/windows/lifecycle/default.mspx

 

I would recomend if possible to install a light weight linux distro for use on the comp.

 

http://www.xubuntu.org/

 

http://linuxmint.com/

 

http://www.puppylinux.com/

 

These are all live cd's so you can try them berfore installing. 

 

 

 

.

Message 4 of 27 (969 Views)
Scholar

Re: upgrade from windows 2000 to xp.. help here.

 

well, thats what ts 1 and 2 told me. that we should upgrade from 2000 to xp and the issue will be resolved. ts 2 said, my grandma will continue to experience issues with internet connection if she wont upgrade. that she will continue doing tricks eg. unplug/replug adapter just for her to be online.

 

thanks for the reply ... i'll check those sites later.. appreciate it..

Message 5 of 27 (969 Views)
Scholar

Re: upgrade from windows 2000 to xp.. help here.

i used to have linux but ts uverse didnt assist me so i went down to xp.

 

thank you so much for the links... if i install new os, what things do i need to avoid so that my new system will not be corrupted?

Message 6 of 27 (969 Views)
Scholar

Re: upgrade from windows 2000 to xp.. help here.


kizzie_xo wrote:

 

well, thats what ts 1 and 2 told me. that we should upgrade from 2000 to xp and the issue will be resolved. ts 2 said, my grandma will continue to experience issues with internet connection if she wont upgrade. that she will continue doing tricks eg. unplug/replug adapter just for her to be online.

 

thanks for the reply ... i'll check those sites later.. appreciate it..


Tech supportis full of it.

 

Unless they(ATT & 2WIRE) are using some unknown special software then the ip (ie tcp) protocals are supported by every os in the last decade.

 I'm on Mandriva right now and have no problems wired or wireles. 

 

The main reason for not supporting anything but the latest MS product is that to most people equate MS with the internet.

 

Just give one of those a try in live cd mode If all goes well then think about what she really needs.

 

What does she use the comp for?

 

Message 7 of 27 (969 Views)
Scholar

Re: upgrade from windows 2000 to xp.. help here.


kizzie_xo wrote:

i used to have linux but ts uverse didnt assist me so i went down to xp.

thank you so much for the links... if i install new os, what things do i need to avoid so that my new system will not be corrupted?


 

Linux is totally different. Unless you get a corrupted download everything should be fine.

The file system on which the software gets installed on does not corrupt very eaasily. No defragmenting the harddrive is neede.

The reason to test first is to make sure that the hardware works properly. If everything does work in the live cd mode chances are extremely high that if installed it will perform even better once installed. 

Message 8 of 27 (969 Views)
Scholar

Re: upgrade from windows 2000 to xp.. help here.

do you think, win 2000 is really the cause of her internet dropping issue?

im not too confident to install the OS. this will be my first time, i have installed couple of softwares in the past but not OS. just some applications and programs. **sighs...

 

i'll give it a try. thanks for the response.

Message 9 of 27 (969 Views)
Expert

Re: upgrade from windows 2000 to xp.. help here.

I never had any problems with W2K staying connected, actually it's been my favorite...I never used wireless with it though.  Didn't upgrade to XP, just switched computers.

 

The install will guide you through, pick NTFS instead of FAT32...if you don't have the drivers, you can get them from online downloads (usually best place is the computer manufacturer's site); and can be done on your computer, burned to CD to transfer to your grandma's until you get her Internet working.

 

If you get stuck, just holler back...lots of experts here as you know! 

 

BTW, very nice to see a young person helping out their grandma these days. :smileyhappy:

 

 

Message 10 of 27 (969 Views)
Scholar

Re: upgrade from windows 2000 to xp.. help here.

she checks her outlook all the time.. and searches our country's news (Japan) all the time.

Message 11 of 27 (504 Views)
Scholar

Re: upgrade from windows 2000 to xp.. help here.

nice tip!

 

alright, i'll look it up... *im lil nervous though. im afraid to mess up her pc. she's a tough grandma. LOL

im lil busy at the moment but i will try all of your tips later. so you mean, hardwired for W2K is better? we can try that. the rg is in the living room, so i think we should move the computer near to it. hmm...

Message 12 of 27 (504 Views)
Mentor

Re: upgrade from windows 2000 to XP.. help here.

Kizzie,

 

Just as a precaution, if there are any files on the laptop that your grandma wants to keep, I would back  those up to a flash drive before doing anything with the operating system. 

 

I have upgraded my OS several times without any issues, but I also had one or two times that I ran into issues and had to format the drive for the new OS to work properly.

 

Stew

Message 13 of 27 (504 Views)
Scholar

Re: upgrade from windows 2000 to XP.. help here.

grandma's computer is desktop not laptop..

 

so you mean, i have to format the hard drive first before installing the os? so, installing an OS can remove all the files that had been saved.... uh ok,. thanks stew.

 

and uhmm, do you have a link of a website where i can download a free OS? and also, yeah i have 16gb of flash drive here,so i must save her emails here and so the photos and other files that she likes to keep before doing anything on the OS.

Message 14 of 27 (504 Views)
Expert

Re: upgrade from windows 2000 to XP.. help here.

Very good point there!


destew wrote:

Kizzie,

 

Just as a precaution, if there are any files on the laptop that your grandma wants to keep, I would back  those up to a flash drive before doing anything with the operating system. 

 

I have upgraded my OS several times without any issues, but I also had one or two times that I ran into issues and had to format the drive for the new OS to work properly.

 

Stew


 

Message 15 of 27 (504 Views)
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