Helpful Links

"converting" from AT&T dsl to U-verse - worried"

Teacher

"converting" from AT&T dsl to U-verse - worried"

I'm an old Bellsouth DSL customer...obviously using AT&T still

 

still have bellsouth.net email account

 

I also happen to use satelitte for TV and I still have an old POTS line

 

Ran into a AT&T salesman last night when I can home from work. Said AT&T is gonna kill off us DSL subscribers need to get me on fiber...

 

Now I'm fairly technical and I understand a lot of the advantages.

 

I'm pretty worried about several things...maybe ya'll can calm down a few of my fears

 

Right now I run off an old Westell modem supplied by Bellsouth...connected to it is my router...and connected to my router is another ethernet switch feeding a patch panel

 

In my router I've configured my own static ip addressing scheme...I have not purchased a static address

 

I run 5 pc's

My concerns center around my internet connection

 

as I understand it, ATT comes and installs a new Network interface outside my home. Then runs cat 5 I guess from that to where a new AT&T supplied router will be.  Hopefully in the same spot as my existing router, as I've already got my house wired with a patch panel and cat 5

 

I kinda view this new router as the old westell modem.

 

Can the new router supplied with U-verse (the RG) be put in pass-thru mode...so that basically I would just reconnect my existing router & switch  without making many changes to my router config....ie SSID changes, ip addressing scheme changes

 

Or is it gonna be more involved than that....I have not been able to find anything particularly usefull to answer these questions in the faqs...so I'm hoping someone who has been through this can kinda take me through what I'm looking at

 

I fear this conversion is gonna leave me without an operational internet connection.

 

One thing I'm very worried about is not having telephone service during a power outage...This seems dangerous to me if I needed to make a 911 call...I can help it some by putting RG on a battery backup unit...but in some ways this seems like a giant step backwards.  If there were a fire or something I'd want a family member to be able to dial 911 and lay the phone down and have emergency personnel show up. Sad to say we do have home invasions in our area...

 

someone hekp me out on what I'm looking at during the install...in my current setup I also block porn sites and do ip and mac address filtering to keep war drivers and others off my network

 

I'm worried about this one...I fear I'm gonna have to spend a lot of time resetting up my network after AT&T zooms through....Thanks for some advise

2,992 Views
Message 1 of 19
Highlighted
Mentor

Re: "converting" from AT&T dsl to U-verse - worried"

You should be fine. Set up the RG as a modem, change some router settings as described in the instructions, and you should be set. Leave it as is and at a later time you can switch over.

 

IMO the reason AT&T has no instructions for this is because then they would have to make sure those instructions work with a ton of different routers that they don't own. If a customer runs into a problem following AT&T instructions then it's an additional cost with the call to customer service. Not worth it and I don't blame AT&T for not providing these instructions.

 

As for the whole landline availability thing, if you're in an area that is prone to outages for an extended period of time (longer than the battery backup), just go with the old POTS. 

Message 16 of 19
Scholar

Re: "converting" from AT&T dsl to U-verse - worried"

 


gnahc79 wrote:

 

 

IMO the reason AT&T has no instructions for this is because then they would have to make sure those instructions work with a ton of different routers that they don't own. If a customer runs into a problem following AT&T instructions then it's an additional cost with the call to customer service. Not worth it and I don't blame AT&T for not providing these instructions.

 

 Nah. AT&T won't answer his questions now because they are hoping he signs up for Uverse. Then AT&T can gouge him by telling him they can help him for a fee with their own service Connect Tech or Net or whatever it's called this week. I think the OP made the right decision. He did his homework and couldn't get the help or answers he needed. So he canceled his install. Good for him.


 

Message 17 of 19
Expert

Re: "converting" from AT&T dsl to U-verse - worried"

Keep the landline for sure (hurricanes here, too).

 

If you have time, post a diagram of youir home network and some of the Networking experts can take a look.  That way you'll know ahead of time if it will work as is.

 

Don't go with for-pay ConnecTech, especially since you are technical. Smiley Wink  Anything you aren't sure of, come here and ask for free.

 

edit--example of Network setups here (different subject).

Message 18 of 19
Teacher

Re: "converting" from AT&T dsl to U-verse - worried"

well technically, what I did was put off the u-verse cut till Feb

 

I think I was getting muscled by the AT&T rep telling me DSL was going away...which after talking to my AT&T account rep for work...she said it was bogus...

 

anyway...I might be doing the wrong thing...but I bumped my current 1.5MB dsl connection up to 6.0...despite all the rantings I've seen about poor 6.0 performance...does anyone ever post..if its good!...LOL!

 

I'm gonna see if I can limp along on that till I can get some more questions answered...

 

One thing I'm considering is installing Comcast for internet, phone and TV...and once I get it all running to my satisfaction pull the plug on my DSL and Satelitte service.

 

I'm leary of these quick cutovers from DSL to U-Verse...I just got this feeling its gonna be wham Bam Thank u Sir...and I'm gonna be left holding the bag...not a good feeling...especially over Christmas holidays

Message 19 of 19
Share this topic
Announcements

Welcome to the AT&T TV Hub!
We have some helpful articles located under TV Hot Topics.
On the left you will see DIRECTV and U-verse TV links. Click on those links for more information regarding Apps, Billing, and TV troubleshooting tips.

Additional Support