01-07-2011 7:33 AM
When I attempt to watch recorded programs in my bedroom, DVR skips when TV is on in living room. When TV is off in living room, viewing recorded programs in bedroom works fine!!! Anyone know why this happends. I've had a tech out 4 times trying to figure this out.
01-07-2011 8:41 AM
Please download U-Verse Realtime, install it, and post screenshots of the IP/Profile tab, Bitloading tab, Error Table tab, and Coax/HPNA tab.
To post screenshots here in the forum, you will need to upload them to a photo sharing site, like Picasa, Google, Photobucket, ImageShack, etc.
01-17-2011 4:10 PM
01-17-2011 5:48 PM
If you're having the same problem as described above (picture freezes/skips/has pixelation when playing back recordings in another room) then the problem is with the coax network, even though U-Verse Realtime may not show it.
Have tech support send a premises tech to your house to check the coax connections, splitters, ends, etc.
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