I had U-verse TV installed two days ago. As part of the installation I got a new bigger, fancier router. The installer used the in-place wires(phone, power, Ethernet) from my old router(same 2Wire brand). He took whatever wires came with the new router when he left because he had not needed them for the installation. Or maybe he did use the new wires and took the old ones with him. I'd like to sell the old 2Wire router cheap but no have no wires so it's useless. Is there an installation complaint number I can call? I have no complaints about the installer- he did a good job- but I want my wires. John
While not the point, CAT5 cables are a dime a dozen. The tech should have left his card though so you can contact him. Personally, I wouldn't expect a used router to come with cables other than power. - Dave
You must type a description before you click preview or reply.
We noticed you may have typed personal information in the post. Please edit or confirm OK below, then re-submit.
Share this topic
Welcome to the AT&T TV Hub!We have some helpful articles located under TV Hot Topics.On the left you will see DIRECTV and U-verse TV links. Click on those links for more information regarding Apps, Billing, and TV troubleshooting tips.