i need help.. not getting the blue light..

Tutor

i need help.. not getting the blue light..

hi.. I'm brand new to this... in my bedroom upstairs, we have a flatscreen hdtv.. it works perfectly with uverse.. but downstairs, I'm trying to hook up an older tube tv.. I dont get the blue light.. I'm thinking I know the problem.. I'm using regular [yellow/white/red] cables instead of the (blue/green/red) component cables.. is that my problem right there??? ..fyi- the tv and box are kiiiind of working.. but the picture freezes alot and makes it impossible to watch..
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Message 1 of 23
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Teacher

Re: i need help.. not getting the blue light..

Is the regular a HD TV? If not it will not come on. I think thats just for HD TV's and you will not get the blue light.I have a regular tube type TV thats non HD and the light doesn't come on.

Message 2 of 23
Professor

Re: i need help.. not getting the blue light..


twisted_pair wrote:

Is the regular a HD TV? If not it will not come on. I think thats just for HD TV's and you will not get the blue light.I have a regular tube type TV thats non HD and the light doesn't come on.


Tube TV's? What, your TV's are over 40 years old? That's why you don't see the TV tube testers in the drug stores anymore.

Message 3 of 23
Professor

Re: i need help.. not getting the blue light..


kraizy wrote:
hi.. I'm brand new to this... in my bedroom upstairs, we have a flatscreen hdtv.. it works perfectly with uverse.. but downstairs, I'm trying to hook up an older tube tv.. I dont get the blue light.. I'm thinking I know the problem.. I'm using regular [yellow/white/red] cables instead of the (blue/green/red) component cables.. is that my problem right there??? ..fyi- the tv and box are kiiiind of working.. but the picture freezes alot and makes it impossible to watch..

They're called RCA cables.

Message 4 of 23
Scholar

Re: i need help.. not getting the blue light..

To start off, standard cables like the red/white/yellow RCA cables aren't going to make the picture seem any better bacause they don't support HD. You'll need component (red/blue/green) or HDMI to have the picture come in full screen.

 

Once you get those plugged in, change the input of the TV to get the picture back (some TVs have INPUT, TV/VIDEO or SOURCE buttons). If you get a list of inputs, hit the button again to switch choices. When you get the picture back you gotta fix the receiver aspect ratio. To do this, use the U-Verse remote and hit MENU, scroll over to the OPTIONS to the right (it's actually off the page), and then down to System Settings. Hit ok and then hit OK on Aspect Ratio.

 

Switch the ratio to the ratio of the TV (probably either 720p or 1080i) and hit OK. Then go back to the left and hit ok on continue. Hit start test. When the option to Keep Settings comes up, arrow up to it and hit OK. The blue light should come on at this point. If it's still too small, or you have 1080p, hit the Zoom button under number 9 and hit the arrows until you see the zoom settings (language comes up first). Set it to stretch and hit ok. The picture should be full screen at that point and the blue HD light will be on.

Message 5 of 23
ACE - Master

Re: i need help.. not getting the blue light..

If it's not an HD TV you don't get the blue light.  You can still watch HD channels which will be formatted differently (letter boxed or squished) but if your aspect ratio is set to 4:3, you won't get the blue light on that box.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 23
Scholar

Re: i need help.. not getting the blue light..

LOL Beat you to that one. hehehe

Message 7 of 23
Tutor

Re: i need help.. not getting the blue light..

okay guys, so I just bought the blue/green/red component cables.. put em on.. still no blue light.. but the tv isn't hd, so I guess I dont need that blue light to come on.... now, my main problem is.....

..the picture quality is just so messed up.. it pauses, its boxy, I thought the new cables would fix that.. but it didn't.. help?
Message 8 of 23
Scholar

Re: i need help.. not getting the blue light..

Didn't you say you had an HDTV flatscreen that you're working with? I'm confused.

Message 9 of 23
ACE - Expert

Re: i need help.. not getting the blue light..

It was the 'old' tube TV downstairs (probably only has coax and composite inputs,480i). :smileyvery-happy:


Chris

______________________________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
1-866-465-1496 for direct TS to avoid Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 23
ACE - Master

Re: i need help.. not getting the blue light..

 


kraizy wrote:
okay guys, so I just bought the blue/green/red component cables.. put em on.. still no blue light.. but the tv isn't hd, so I guess I dont need that blue light to come on.... now, my main problem is.....

..the picture quality is just so messed up.. it pauses, its boxy, I thought the new cables would fix that.. but it didn't.. help?
Go back to the YWR cables.  If the TV isn't HD, it's not going to matter.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 11 of 23
Expert

Re: i need help.. not getting the blue light..

As Skeeter mentioned above, when the Aspect Ratio on the U-verse DVR/STB is set to 4:3 standard definition, the blue light does not come on.  Since you have an SDTV, this is the correct setting and behavior.  With the SDTV, you should use either composite cables (red, white, yellow) or coaxial cables to connect the U-verse box to the TV.  You do not need the component cables (red, green, blue).

 

If you are experience freezing of the picture you may have some wiring issues at the location of that TV.  If the U-verse box is feed by a coaxial cable, make sure that connections are tight.  Also, download SomeJoe's Tool and post screenshots of the IP/Profile, Bitloading and Coax/HPNA tabs.  We can look at those to see if it appears you might have some issues.

 

Message 12 of 23
Scholar

Re: i need help.. not getting the blue light..

:smileysurprised: LOL well keep in mind what my last post said. It'll work for HD anyway. As for that TV, go with mibrnsurg.

 

Not having the HD light won't stop you from viewing HD if you're subscribed. The aspect ratio is generally just about the picture size. Most HD TVs need a larger picture but SD doesn't.

Message 13 of 23
Tutor

Re: i need help.. not getting the blue light..

sorry.. I have an hdtv upstairs that works perfectly.. the tv I'm having trouble with is downstairs which is not hd.. but regardless, I hooked up a spare (much smaller) hdtv to it and still had the same problems.. so either way.. hdtv or regular tv.. its having the same issue.. the picture is choppy, blocky, and freezes every 3 seconds.. I called at&t.. we may have solved the problem.. I had 3 component cables and 3 rca cables all hooked up and the lady said to unplug the yellow rca (video) cable, because it was 'confusing' the tv.. so we'll see if it works now... I'm in the (long)process of rebooting the whole receiver now..
Message 14 of 23
Expert

Re: i need help.. not getting the blue light..

What do you have the settings on the stb that is connected to that other tv?

Message 15 of 23
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