Helpful Links

Wireless Network Key

Contributor

Wireless Network Key

I want to change the wireless network key (in custom) from the one I have now to a new one.  It only gives me the option to use the wireless key on the gateway or use custom. If I choose custom, it automatically puts up the old one and will not give me the option to change it to something else.  Help?

3,320 Views
Message 1 of 3
ACE - Expert

Re: Wireless Network Key

I went to the custom & it is blank & takes a new code. But, my wireless is off. Maybe you need to turn it off first. Change it & turn it back on.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 3
Expert

Re: Wireless Network Key

I had a csr change my passcode.  She gave my choice but this was several years ago.  Things may have changed since then.  And now I have a new RG and I use the code that is listed on it.

Message 3 of 3
Share this topic
Announcements

Let us help you Give the Gift of AT&T Entertainment this holiday season!

Additional Support