U-Verse Realtime reading

Scholar

U-Verse Realtime reading

With excess time on my hands I downloaded U-Verse Realtime today and obtained a lot of number which mean little to me.  Things like Max Rate 42,238, Profile 25,208/2040.  Is there a guide to reviewing this?  Screenshot posted below.

 

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Message 1 of 28 (1,051 Views)
Mentor

Re: U-Verse Realtime reading

 


texasguy37 wrote:

perritterd wrote:

 

Hello.  My WAN is 1SD/3HD.  My Ingress reads 2SD/2HD.  Is this correct or should it read 1SD/3HD; if so, how do I fix this problem?


U-verse is in the process of pushing out the 1 SD/3 HD Ingress Profile to customers on the 32/5 profile.  I received the update here in Dallas last week.  Where are you located?

 

Some have reported that their Ingress Profile was updated after a reboot or their DVR/STB.

 


 

texasguy37, thanks for the quick reply.  I'm in Ft. Liquordale, Fla. 

 

Bob

Message 16 of 28 (754 Views)
Expert

Re: U-Verse Realtime reading


perritterd wrote:

 

texasguy37, thanks for the quick reply.  I'm in Ft. Liquordale, Fla. 

 

Bob


A customer did report receiving the update in Central Florida.  I don't know if you are in that market.

 

http://utalk.att.com/t5/Features/3-HD-recordings-available-in-Central-Florida-today/m-p/248376

 

Message 17 of 28 (754 Views)
Mentor

Re: U-Verse Realtime reading

 


texasguy37 wrote:

perritterd wrote:

 

texasguy37, thanks for the quick reply.  I'm in Ft. Liquordale, Fla. 

 

Bob


A customer did report receiving the update in Central Florida.  I don't know if you are in that market.

 

http://utalk.att.com/t5/Features/3-HD-recordings-available-in-Central-Florida-today/m-p/248376

 


 

texasguy37, read you link and I also pulled the power on the back of the RG to do a reboot of the unit-still only Ingress 2SD/2HD.  In fact, while I was here on the computer, got 2 HD recordings that popped  up on the DVR and lost the Miami Dolphins game that I was watching live ( though it does not appear to be much of a game at this

time :smileysurprised: ). 

 

Thnks for the help.

Bob

Message 18 of 28 (754 Views)
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Re: U-Verse Realtime reading

NCal,

 

Reboot your RG and see if the profile updates to 32/5.

 

Message 19 of 28 (754 Views)
Scholar

Re: U-Verse Realtime reading

I did reboot the RG before taking the readings.  Also did a soft reboot on the DVR and STB.  They both show 1sd/3hd but the RG has not changed.

Message 20 of 28 (754 Views)
Expert

Re: U-Verse Realtime reading

Is your profile at 32/5?

Message 21 of 28 (708 Views)
Scholar

Re: U-Verse Realtime reading

Photos of my system info and RG info.  I did not think this was possible from what I have read on this forum.

 

2281i0B685B385CFA15042283iDE1CF635CB27082F

Message 22 of 28 (708 Views)
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Re: U-Verse Realtime reading

Your screen shots aren't available yet.  When they are someone will be able to tell you about your services.

Message 23 of 28 (708 Views)
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Re: U-Verse Realtime reading

Indeed, you are running 1SD/3HD on a 25/2 profile.

 

Rumor has it that everyone is eventually going to have 1HD stream added to their profile, so 32/5 users would get 0SD/4HD, 25/2 users would get 1SD/3HD, and 19/2 users would get 2SD/2HD.

 

I would say you've just become the first test case for 1SD/3HD on a 25/2 profile. :smileyhappy:

 

Run with that for a while and see how it works.  Note if you get any picture freezing or pixelation.  If not, you might leave it that way, or later you might contact the tier 2 agents over at DSLReports (Matt/David) and they might be able to bump you to the 32/5 profile.

 

Message 24 of 28 (708 Views)
ACE - Master

Re: U-Verse Realtime reading

SJ7777 - When double clicking on the U-Verse Realtime Icon, I get "Paramater is incorrect."  Do I need a fresh install of the software?

 

Thanks.

Dave

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 25 of 28 (708 Views)
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Re: U-Verse Realtime reading

 


dhascall wrote:

SJ7777 - When double clicking on the U-Verse Realtime Icon, I get "Paramater is incorrect."  Do I need a fresh install of the software?


 

Try a uninstall/reinstall.  If that doesn't work, PM me, I'll have you grab some troubleshooting information.

 

Message 26 of 28 (708 Views)
Scholar

Re: U-Verse Realtime reading

Everything seems to be working just fine.  I am bit surprised that no one is curious as to how data readings changed.  Answer: RG was replaced for other reasons.  Origonal was over 2 1/2 years old. 

Message 27 of 28 (708 Views)
Highlighted
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Re: U-Verse Realtime reading

Cool.  What would be really interesting is if you got a 3800HGV-B replaced with a 3801HGV.  I want to see what kind of difference in max rate the new chipset in the 3801HGV makes on the same physical line.

 

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