12-01-2009 9:53 PM
I have only had my u-verse for about 1/2 a month, and don't know the ins and outs of the system yet, but I do know it has not been very reliable, and the techs are not very knowledgable about setting up static IP addresses yet, so I need to figure out how myself.
How do I go into the 3800hgv-b RG and set up my external static IP address so my I can start receiving my mail on my mail server at my home?
12-01-2009 10:32 PM
Did you purchase a block of 8 (5 useable) static IP addresses? As far as I know, AT&T only will sell them in a block of 8, not a single one.
12-01-2009 10:35 PM
Yes, I bought a block, but am only using one externally for my server. It was all set up and working until yesterday....now when I look on the uverse RG setup screen, it appears I am not connect via my static, and I cannot ping my server, so I assume I need to set the RG to connect via my static so I can get mail and web site hosting up again.
12-01-2009 10:47 PM
Well, the external IP address on the RG isn't configurable by you, that's assigned by AT&T. To assign one of your IP addresses to your server:
If you left the Firewall Protection checkbox checked, now you will have to go into the firewall configuration to allow your application (SMTP/Mail).
12-01-2009 10:59 PM
That worked! Email is now coming in, web site is back up.....you are awesome!
Thanks a million for your support!
05-02-2010 12:08 PM
05-02-2010 2:51 PM
Under the new RG firmware, the place where you enable the public routed subinterface in step 3 is:
Settings -> Broadband -> Link Configuration, where it says "Add Additional Network"
The IP Address Allocation page used in step 8 is:
Settings -> LAN -> IP Address Allocation
The firewall protection setting is no longer a checkbox, it is now a pull-down menu that has Enabled or Disabled.
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