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Sound volume issue

Tutor

Sound volume issue

My wife likes to watch tv while on the tread mill and needs the tv a little loud to hear it over the machine.  The uverse box is connected via regular cable to an old mono tv, the sound won't go loud enough to be able to hear it very well.
 
I have tried everything I can think of, swapped out the cables to the uverse box and tv, swapped uverse boxes.  When she watchs the tv from the VCR the sound goes up loud enough, the vcr is connected via composite wires.
 
I also tried the same senario in my living room with a stereo tv, hooked up directly by cable from the uverse box, it wouldn't go very loud either.
 
When I hook up the living room tv via a surround rcvr. it'll go plenty loud enough. 
 
My flat LCD hooked up to the DVR has no problem
 
Do the regular uverse boxes need to be hooked up to an amplifier?
 
Thanks, D
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Message 1 of 12
Guru

Re: Sound volume issue

When I had my boxes installed back in March, the tech said that their is an internal volume control that the remotes control (for old TVs that have the old dial volume control).  Once they reprogram your remote to control your specific TV's volume instead, it no longer controls the built-in volume control of the box.  He said some techs may forget to turn up the volume on the built-in boxes before reprogramming the remote for TV volume control.  Maybe your boxes are set low internally.
Message 2 of 12
Teacher

Re: Sound volume issue

I had the same issue and followed these instructions which improved my sound volume. It's the second thread down.
 
 
Message 3 of 12
Tutor

Re: Sound volume issue

I'll take a look, you guys are the best!
Message 4 of 12
Professor

Re: Sound volume issue

Usually coax gives off a lower sound output than other cables. Try turning up the internal STB volume. If that doesn't work you may want to try using a composite cable to connect the STB to the TV. If the TV doesn't have the plugs then you may want to use a VCR or RF modulator to make the connections.
Message 5 of 12
Mentor

Re: Sound volume issue

When I had U-verse installed on my old TV in the bedroom I had sound problems (the sound was very low).  When he connected the STB through the component ports the audio volume went way up.  The tech stated there was audio problem with coax connections and componet was the way to go.
Message 6 of 12
Tutor

Re: Sound volume issue

I will try out the fix indicated in the link y'all provided though it didn't seem to work earlier when I tried it.  Most probably user error :smileyvery-happy:

Another question related to sound volume but unrelated to the original post.  When I upgraded to the new HDTV, I am having volume issues when playing a DVD through my DVD player. Until I resolve this with a home theatre system, is there a work around to boost the volume that anyone knows about? 

Thanks,

Shogun
Message 7 of 12
Contributor

Re: Sound volume issue

What is a STB that all of you keep referring to

Message 8 of 12
Expert

Re: Sound volume issue

Set Top Box

 

The Uverse non-DVR box for your TV.

Message 9 of 12
ACE - Master

Re: Sound volume issue

The following courtesy TexasGuy37:

 

To control the speaker volume of the STB:

 

1) Press and hold the AT&T button on the remote.

2) Press the “OK” button and release it and the AT&T key at the same time. All the universal lights will flash twice.

3) Type 955. The AT&T key will flash twice.

4) Press “Enter”.

 

Now you can turn your volume all the way up on the STB. Once you get it set how you want, we need to set the remote back to control the TV volume instead of the STB. To do that:

 

1) Press and hold the AT&T button on the remote.

2) Press the “OK” button and release it and the AT&T key at the same time. All the universal lights will flash twice.

3) Type 955. The AT&T key will flash twice.

4) Press “TV”. The TV light will flash twice.

 

Hope this helps with your problem.

The problem with socialism is that you eventually run out of other peoples' money.
.......Margaret Thatcher
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 12
Contributor

Re: Sound volume issue

Thank You very much.

Message 11 of 12
Contributor

Re: Sound volume issue

It worked quite well and now I can hear.  Thank you so much.

Message 12 of 12
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