Recordings not available in all rooms

Tutor

Recordings not available in all rooms

Last night we lost service for a short time and when it came back on there is an issue with our recorded shows. The recordings still show available on the main DVR but are not available on the other boxes. I tried resetting the boxes but it didn't fix the issue. Any suggestions?

 

Message 1 of 5
ACE - Expert

Re: Recordings not available in all rooms

Might try unplugging/plugging in the RG (modem) power for 30 sec and see if they are then available on the STBs (not just the DVR).  Good luck. Smiley Wink


Chris

 


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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 5
Tutor

Re: Recordings not available in all rooms

That fixed it. Thanks

Message 3 of 5
ACE - Master

Re: Recordings not available in all rooms

When in doubt, reset (DVR/STB/RG).

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 5
ACE - Master

Re: Recordings not available in all rooms

Also remember that if you lose service, or the DVR or the RG reboots it might take a few minutes for the list of recorded shows to repopulate, especially on the non-DVR boxes.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 5
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