02-13-2011 5:59 PM - edited 02-13-2011 6:22 PM
I have cancer, and my church was kind enough to get me a PS3 for my birthday.
Unboxed today, plugged in this morning, and thanks to Uverse, I've been staring at a 0% status bar.
Thanks ATT for some aparently horrible firmware.
I have a 6 megabit Fiber connection. 2Wire modem/router combo (model# 3800HGV-B.)
(Main Issue: I'm trying to connect to Playstation Network in order to update my software.)
The PS3 gives me the error code: 80710723. After extensive research, it appears that it's a Uverse problem, specifically having to do with port forwarding.
I done the following with no luck.
02-22-2011 6:02 AM
That's really strange. I got a PS3 for Christmas hooked it up on cat5 from a switch connected to the back of my STB. Went to setup and just told the PS3 it was on a wire. Didn't have to enter any other info and I get everything, updated to V3.56 the other day and play games online with no problems. Really strange...
02-22-2011 7:57 AM
Same here. I just subscribed to att uverse as well this february.
Here is what I see:
Netflix = fine
Amazon music downloads = fail
itunes podcasts = fail
With my PS3 its very specific. PS network and store runs fine. Its when I try to update the PS3, download ANYTHING off the PS network, or try to update a videogame it fails. It just hangs there.
I tried downloading a 20MB file on 3Mbs and got a 2 hour wait time ... 2 HOURS. THen it tanked out.
Downloading a 1 megabyte file (amazon download manager) estimated 30 minutes before it timed out.
COntacting support is a crapshoot. They all deny a problem. and the ones that do see a issue all are related suspiciously to the 2Wire routers. Finally one guy in St. Louis said there was a known engineer issue with downloading but refused to open a ticket or even give me a status. They know about it but will not help.
So its not just PS3. There are downloading issues all over (netflix I hear too). Its a core internal issue.
I have about 10 days before I can cancel without being fined for my year contract. If its not fixed I am going back to 1.5Mbs dsl extreme.
Sad. Not being able to update my PS3 games or download (1 gig sometimes) games/demos is unnacceptable! My lifeblood.
02-22-2011 11:09 PM
Interesting. Every function on my PS3 worked when I first got Uverse almost 2 years ago. Then again I don't use the RG as my router.
02-23-2011 7:09 AM
Everything started working last night. Everything that failed worked ...
WHatever was the problem is now fixed.
Should I even bother complaining about my 19.99 deal actually being $25 because of those pesky side fees
Hope everyone elses PS3 issues are okay now.