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Posted Apr 4, 2009
4:42:17 PM
Mobile Remote Access
When I try to acess my DVR via my mobile it says I am not subscribed. My daughter can access from her phone using the same username and password and it works perfectly. I spent about 2 hrs. with cust. sevice today and they have no idea. Any thoughts? I appreciate any input.
When I try to acess my DVR via my mobile it says I am not subscribed. My daughter can access from her phone using the same username and password and it works perfectly. I spent about 2 hrs. with cust. sevice today and they have no idea. Any thoughts? I appreciate any input.

Mobile Remote Access

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Apr 4, 2009 6:58:25 PM
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Scholar
What kind of phones are you using?
What kind of phones are you using?

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Apr 4, 2009 7:59:48 PM
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OrangeJim wrote:
When I try to acess my DVR via my mobile it says I am not subscribed. My daughter can access from her phone using the same username and password and it works perfectly. I spent about 2 hrs. with cust. sevice today and they have no idea. Any thoughts? I appreciate any input.
I bet your daughter has a data plan and you do not a data plan is required for access to internet features such as this.

 


OrangeJim wrote:
When I try to acess my DVR via my mobile it says I am not subscribed. My daughter can access from her phone using the same username and password and it works perfectly. I spent about 2 hrs. with cust. sevice today and they have no idea. Any thoughts? I appreciate any input.
I bet your daughter has a data plan and you do not a data plan is required for access to internet features such as this.

 

Re: Mobile Remote Access

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Apr 4, 2009 9:28:11 PM
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My phone is an Lg Vu CU920. I do have a data plan so it just made no sense. Finally in desperation I regisistered my MediaNet( I don't really know what to call it, I guess it's what ATT calls the internet on its mobile phones) on the site after being told by Tech support it would make no difference. I think the real purpose of registering is to allow access of your wireless content from a computer. I can't say for sure that is what did it (and it didn't at first) but I tried to access the DVR about 2 hrs. later and boom, there it was. Works great and is an awsome feature. I wish I knew for sure what really happened so someone else could benefit from my experience. Thanks for the responses!
My phone is an Lg Vu CU920. I do have a data plan so it just made no sense. Finally in desperation I regisistered my MediaNet( I don't really know what to call it, I guess it's what ATT calls the internet on its mobile phones) on the site after being told by Tech support it would make no difference. I think the real purpose of registering is to allow access of your wireless content from a computer. I can't say for sure that is what did it (and it didn't at first) but I tried to access the DVR about 2 hrs. later and boom, there it was. Works great and is an awsome feature. I wish I knew for sure what really happened so someone else could benefit from my experience. Thanks for the responses!

Re: Mobile Remote Access

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Apr 4, 2009 9:58:12 PM
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Scholar
I am glad you are working correctly....
I am glad you are working correctly....

Re: Mobile Remote Access

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Jun 4, 2009 5:33:24 AM
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Did you have to go to a website to do this? I'm having the same problem.

 


OrangeJim wrote:
My phone is an Lg Vu CU920. I do have a data plan so it just made no sense. Finally in desperation I regisistered my MediaNet( I don't really know what to call it, I guess it's what ATT calls the internet on its mobile phones) on the site after being told by Tech support it would make no difference. I think the real purpose of registering is to allow access of your wireless content from a computer. I can't say for sure that is what did it (and it didn't at first) but I tried to access the DVR about 2 hrs. later and boom, there it was. Works great and is an awsome feature. I wish I knew for sure what really happened so someone else could benefit from my experience. Thanks for the responses!

 

Did you have to go to a website to do this? I'm having the same problem.

 


OrangeJim wrote:
My phone is an Lg Vu CU920. I do have a data plan so it just made no sense. Finally in desperation I regisistered my MediaNet( I don't really know what to call it, I guess it's what ATT calls the internet on its mobile phones) on the site after being told by Tech support it would make no difference. I think the real purpose of registering is to allow access of your wireless content from a computer. I can't say for sure that is what did it (and it didn't at first) but I tried to access the DVR about 2 hrs. later and boom, there it was. Works great and is an awsome feature. I wish I knew for sure what really happened so someone else could benefit from my experience. Thanks for the responses!

 

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