Mac and U-verse (how it works for me)

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Mac and U-verse (how it works for me)

Hi all,

 

There's been a lot of back-and-forth about Mac OS, u-verse, and the RG... this has been my experience so far:

 

I started out with a DSL connection, an ASA5505 firewall an Apple airport extreme, two macbooks, and a mac pro.  Everything worked perfectly, but being standard DSL I was only getting about 2Mbits/s.  I got a notice that U-verse was available in my neighborhood and decided to switch.

 

First problem... ATT won't process your order with DSL on the line.  I had to cancel DSL before I could place the order.  Ok, I'm going to be without internet for a week or so.

Second problem... ATT's install appointments are a MONTH out.  Fine, whatever.

 

While I was waiting I set up Cat 5e to all my drop points.

 

The installer came out and everything installed smoothly.  The configuration after he left was pretty much the default config, although I still had the Airport on the network (I took the ASA out of the mix to not confuse any issues with the install with my local setup.  TV works great, phone works great, internet is testing out at ~16 -17 Mbits/s down and ~2 up from a machine that is hardwired to the network.  Fantastic.   Installer goes home.

 

I switch over to one of the laptops and connect it to the wireless on the Airport and it pretty much just doesn't work.  Pages load halfway, the wireless disconnects, dns look ups fail and latency and packet loss are between the laptop and the gateway are through the roof.  figuring the problem might be interference with the RG's wireless I go in and turn that off.  Well, nothing really changes.  Ok.  I turn off the wireless on the Airport and start using the wireless on the RG.  The latency problem is better, but I'm still getting pages half loading, long pauses when loading web pages, and other general weirdness.  Moving the the mac pro, that is wired directly into the RG I get the same behaviour.  Pages load fast, but stop in the middle of loading and some lookups fail.  I tried what several users have suggested and change the DNS servers to ATT's servers instead of the RG, which helps, but only a little.  Even my iphone was having this problem.

 

At this point, I decided to go back to what I had before (sort of)  I put the ASA behind the RG in DMZ plus mode, turned off the wireless on the RG, turned on the wireless on my airport extreme, and put the airport and all the computers behind the ASA and left the tv boxes out in front of the ASA.  Two days now,  and ALL of the above problems are completely gone.  The only thing that is being weird is traceroute doesn't work right.

 

So, it is apparent to me that there is a bad interaction between the 2wire RG and all things apple.  I've seen quite a few people who say that they don't have problems with it, but I've also seen lots of people who have.  Putting a cisco router/firewall between the RG and the rest of my network has completely solved the problem.  Clearly there is something not right there.  I'm not even going to venture a guess as to whose fault it is, but there is definately an issue.  Perhaps my set up will help someone else solve these problems as well.

 

 

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Message 1 of 63

Re: Mac and U-verse (how it works for me)

I failed to mention...I am running Safari 4 beta on 2 of the 3 macs. Like I said...sometimes sites POP right up and sometimes sites take 2-5 seconds. I also noticed you cant edit out the 2wire DNS settings. I was hoping to move it to the bottom of the list. I currently have the 2wire DNS the under that the 2 AT & T.

 

Any other suggestions? 

Message 16 of 63
Master

Re: Mac and U-verse (how it works for me)

Can you list one or two of the sites so other posters and myself will be able to confirm that it may be their servers or only our Macs.
Message 17 of 63

Re: Mac and U-verse (how it works for me)

sure...

 

Facebook.com

espn.com

sportsline.com

iclarified.com

 

even the Uverse main page. 

Message 18 of 63
Master

Re: Mac and U-verse (how it works for me)

Those all loaded within a second or two for me on my MBP 2.0 G  with 2G of ram (ddr2) running 10.5.6 sorry I was not able to help. Rumor has

it there will be some improvements in the anyday now 10.5.7 release. 

Message 19 of 63

Re: Mac and U-verse (how it works for me)

I'm so glad to see this thread, I'm a Mac User with U-verse due to be installed next weekend. I have AP express modules, a bit different set up but before my DSL 2wire modem died I was happily surfing with my iBook just fine. I have an 8 port linksys router that I'll will set up behind the RG and plug in one of the AP modules there. I'm not ordering the TV service, just phone and high speed internet. Does the RG have to be in a certain place? 
Message 20 of 63
Master

Re: Mac and U-verse (how it works for me)


baseballguy2001 wrote:
I'm so glad to see this thread, I'm a Mac User with U-verse due to be installed next weekend. I have AP express modules, a bit different set up but before my DSL 2wire modem died I was happily surfing with my iBook just fine. I have an 8 port linksys router that I'll will set up behind the RG and plug in one of the AP modules there. I'm not ordering the TV service, just phone and high speed internet. Does the RG have to be in a certain place? 
Just where you want it providing it has a grounded power outlet within cords reach and a phone jack .

 

Message 21 of 63

Re: Mac and U-verse (how it works for me)

Im running OS X 10.5.6

 

2.4 Intel Core 2 Duo

4Gb DDR 2 SDram

Macbook pro

 

 

Message 22 of 63
Master

Re: Mac and U-verse (how it works for me)


redrover wrote:

Im running OS X 10.5.6

 

2.4 Intel Core 2 Duo

4Gb DDR 2 SDram

Macbook pro

 

 


Nice unit also I have found by clearing the Cache in Safari from time to time will help.

 

Message 23 of 63
Contributor

Re: Mac and U-verse (how it works for me)

I am having the same problem with OS X 10.5.6 running Safari 4. I do NOT believe this is a software problem. I had this same setup working just fine with Time Warner before I switched.

 

Now, I am very happy with everything U-verse except the internet stalling out frequently!

 

I have followed previous advice and hardcoded in the IPs for ATT DNS servers and fixed page loading problems. Now, I'm having my complete internet connection stall out frequently. To fix it, I have to turn off my built in wi-fi and then turn it back on and it works again.I have an Apple airport extreme working in bridge mode to the 2wire and I have an iMac (os x 10.5.6) connected via wireless-N to the airport extreme. 

Resetting the modem, the router or any of the clients fixes the problem. It just happens VERY frequently!!! 

Message 24 of 63
Master

Re: Mac and U-verse (how it works for me)

Does it give any problems running g a few of my friends experienced problems with n and my MBP is 3 years old so no n but my 802.11g works

great and i am still using an Airport Extreme set to g with automatic channel turned off and wpa2 security selected also check the power level

if the AE is far away from the computer. 

Message 25 of 63

Re: Mac and U-verse (how it works for me)

I still experience the same problems. Ive done all these tricks and the browser still stalls loading pages. Im not even doing anything fancy. Just using wifi  straight from the 2wire. I have a full set of bars showing on my wireless meter on my macbook pro so signal strength isnt an issue.

 

 

Message 26 of 63
Master

Re: Mac and U-verse (how it works for me)

I have found that page loading varies from day to day and they are aware of this but for the most part my experience is good and there has been

some reports on the net of some Macs having a bad wi-fi card that had to be replaced. 

Message 27 of 63

Re: Mac and U-verse (how it works for me)

I NEVER had any issues whatsoever with my ATT/Bellsouth 3meg service with DSL modem with my Airport wifi router. I have 10meg uverse and with the lagging pages its painful. Sometimes I do notice that its almost like cable where some days its better than others but still...ATT has to find a solution with the macs. I have to bring a pEEcEE laptop home or borrow one to see how the IE works.
Message 28 of 63
Master

Re: Mac and U-verse (how it works for me)


redrover wrote:
I NEVER had any issues whatsoever with my ATT/Bellsouth 3meg service with DSL modem with my Airport wifi router. I have 10meg uverse and with the lagging pages its painful. Sometimes I do notice that its almost like cable where some days its better than others but still...ATT has to find a solution with the macs. I have to bring a pEEcEE laptop home or borrow one to see how the IE works.
Are you using 7.4.1 for your firmware in the Airport Extreme.

 

Message 29 of 63

Re: Mac and U-verse (how it works for me)

I suppose I am...not sure. Im just using the 2wire gateway modem now without airport. 

 

I was saying before that before I had uverse I had ATT dsl with the airport and it was better as far as browser hanging. 

Message 30 of 63
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