HELP!! Can't set up Panasonic Blu-ray!!!

Contributor

HELP!! Can't set up Panasonic Blu-ray!!!

Just had ATT u-verse installed today and cannot get my Panasonic Blu-ray player to connect to the network. I was told when I ordered ATT that compatability was no problem but now they want to charge me $50.00 to "reconfigure it" so it will work? The tech also said it was via "DSL", which I don't understand because I was old it was wireless? Can anybody help please???

 

Thanks,

Michelle

1,023 Views
Message 1 of 3
Highlighted
ACE - Expert

Re: HELP!! Can't set up Panasonic Blu-ray!!!

You need to match the security settings on the blue-ray with those set up on your u-verse. Just to get it working you can turn off the security on the u-verse, then turn it back on.

 

If your STB is connected coax, the cool way to connect the blue-ray is a cat5 patch cord to the network jack on the back of the STB.

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 3
Expert

Re: HELP!! Can't set up Panasonic Blu-ray!!!

That's the solution.  Make sure your Bluray security settings matches the RGs.

Message 3 of 3
You must type a description before you click preview or reply.
Share this topic
Announcements

Welcome to the AT&T TV Hub!
We have some helpful articles located under TV Hot Topics.
On the left you will see DIRECTV and U-verse TV links. Click on those links for more information regarding Apps, Billing, and TV troubleshooting tips.

Additional Support