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Posted May 9, 2011
4:42:18 AM
DMZ Plus Mode failing to work after a few days. Reboot fixes (DNS related)

About 3 weeks ago, I started to have an issue with my RG that appears that once a week I require a reboot of the RG to correct to issue. This only affects DMZPlus mode and DNS

If I use the wi-fi or wired connection on the RG, the problem does not exist.

On my secondary router (netopia) I can ping the gateway (RG) and even the DNS server, but the odd thing is that I can't ping anything else.

Odd?  Yes, and I just don't understand why this is occurring..

I tried rebooting first the netopia first, and that did not work.. Then the RG and that does fix it.

Seems like the issue occurs while I am asleep and by the morning I notice that I can connect to anything.

However, if I ping an IP address directly, I do have connectivity.

This has happened 3 times now, so I am no longer calling it a fluke.. Something else is going on and looking to see if anyone else has been seeing this issue?

Next time this happens, I will try forcing open DNS or some other DNS server to see if I have connectivity.

 

 

Manufacturer

2Wire, Inc.

Model

3800HGV-B

Serial Number

35081100426x

Hardware Version

2700-100531-006

Software Version

6.1.9.24-enh.tm

Key Code

52HP-2374-2262-22AT-F2BX

First Use Date

December 8, 2008

Current Date & Time

Monday, May 9, 2011

 

6:46:40 AM

  

Time Since Last Boot

3 days 0:05:47

DSL Modem

3.1.1.1 SW:9_157_10_090625

System Password

Custom

System Software Components

HPNA-upgrade

112875

VDSL-upgrade

112874

HPNA-upgrade

138429

VDSL-upgrade

138428

system

143771

att-lightspeed

143816

att-lightspeed_providerconf

137881

att-lightspeed_en

143815

common_ui

143772

att-unified-lightspeed_config

143814

common_en

143773

base_voice

143774

att-lightspeed-fw-1_ippolicy

138523

Firewall Rules

1000

 

Application List

1001

 

About 3 weeks ago, I started to have an issue with my RG that appears that once a week I require a reboot of the RG to correct to issue. This only affects DMZPlus mode and DNS

If I use the wi-fi or wired connection on the RG, the problem does not exist.

On my secondary router (netopia) I can ping the gateway (RG) and even the DNS server, but the odd thing is that I can't ping anything else.

Odd?  Yes, and I just don't understand why this is occurring..

I tried rebooting first the netopia first, and that did not work.. Then the RG and that does fix it.

Seems like the issue occurs while I am asleep and by the morning I notice that I can connect to anything.

However, if I ping an IP address directly, I do have connectivity.

This has happened 3 times now, so I am no longer calling it a fluke.. Something else is going on and looking to see if anyone else has been seeing this issue?

Next time this happens, I will try forcing open DNS or some other DNS server to see if I have connectivity.

 

 

Manufacturer

2Wire, Inc.

Model

3800HGV-B

Serial Number

35081100426x

Hardware Version

2700-100531-006

Software Version

6.1.9.24-enh.tm

Key Code

52HP-2374-2262-22AT-F2BX

First Use Date

December 8, 2008

Current Date & Time

Monday, May 9, 2011

 

6:46:40 AM

  

Time Since Last Boot

3 days 0:05:47

DSL Modem

3.1.1.1 SW:9_157_10_090625

System Password

Custom

System Software Components

HPNA-upgrade

112875

VDSL-upgrade

112874

HPNA-upgrade

138429

VDSL-upgrade

138428

system

143771

att-lightspeed

143816

att-lightspeed_providerconf

137881

att-lightspeed_en

143815

common_ui

143772

att-unified-lightspeed_config

143814

common_en

143773

base_voice

143774

att-lightspeed-fw-1_ippolicy

138523

Firewall Rules

1000

 

Application List

1001

 

DMZ Plus Mode failing to work after a few days. Reboot fixes (DNS related)

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May 9, 2011 8:09:45 AM
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Try rebooting both the router and RG.

Try rebooting both the router and RG.

Re: DMZ Plus Mode failing to work after a few days. Reboot fixes (DNS related)

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