Completely unhappy....

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Completely unhappy....

Hi -

 

We are having a major problem with the On Demand feature.  All programs pause and skip.  I waited four hours for an AT & T service tech to arrive.  The tech never arrived.  I called technical support only to be told that my service call was cancelled because there's a system wide issue with On Demand in my area.  There is no estimated resolution time.  Has anyone else had this issue, and, if so, was the problem (pausing and skipping) resolved?

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