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Try this number/e-mail: 1-888-888-7520 or email@example.com
Sounds like you went through what I did, TS didn't understand the difference between wireless as in wifi/hotspots or wireless as in cell phones...and they also had it confused with wifi/wireless on the UV RG!
I just did the same thing today, spent hours on the phone with customer service and no one could help, though they tried. I have tried and tried and as you stated it just takes me to my yahoo home page. I'll post if I eventually get it to work, customer service told me they would contact the appropiate people about the wrong web address.
07-19-2008 8:08 PM
re: I only use the primary account to connect, but has anyone had success using a sub-account to get on the WiFi??
No. I tried about 3 (maybe 4?) years ago when the service first rolled out ($1.99 for SBC DSL subscribers, now free), with no success, and when I researched in SBC online help I found that it only applied to the main account, not sub-accounts. Have no idea where that help file is at, this was back when it was called FreedomLink .
Edit: Found this on the AT&T site at: AT&T Wi-Fi Support:
I get free AT&T Wi-Fi Basic with AT&T High Speed Internet Pro or Elite,
FastAccess® DSL Xtreme, Xtreme 6.0, or AT&T U-verse. How do I login?
Use your primary High Speed Internet, DSL or AT&T U-verse username and password on the hotspot's webpage.
05-09-2011 10:22 AM
The at&t wifis at the Starbucks and Barnes & Nobles location in the Bella Terra Mall in Huntington Beach continually conflict with eachother. I get dropped from one channel constantly and end up moving to another channel that does not work for a while (up to 30 min's sometimes). I have to keep trying to re-connect to the other channel to get the internet to start working again. Once it finally changes channels it seems to work fine but it's a major pain to deal with. Not sure why one channel works sometimes and other times it doesn't but it is only this location that I have the problem. I'm using Windows XP FYI and other users here have told me they have the same issue.
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