06-24-2008 8:35 PM
06-25-2008 12:15 AM
I am going to assume this is not related to U-verse as it is an ADSL modem.
What you might try and do is do a factory reset on the modem by pressing and holding the red reset button on the back until it restarts. Then try either the hostnames (home, homeportal, gateway.2wire.net, etc) or the IP address of it (192.168.1.254 is 2wire's default). Is your computer set to receive the DNS server automatically or are you using a service such as OpenDNS?
I would first try and enter in the IP of the 2wire, then go from there. If you can, check the DNS settings on your computer to be sure the DNS server is the 2wire. If you can't, try doing the factory reset on it.
I do have one question though, my experience in 2wire ADSL products isn't that great, but wouldn't you have had to log into the configuration pages to put your PPPoE username/password in for it to connect properly?
06-25-2008 7:20 AM
Thanks for the help. But I spent 4 hours last night with 3 different Tech-ies at AT&T and the last one got everything to work out fine.
Heck! One tech's solution of unplugging the router and waiting 15 seconds, actually fixed a problem.