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Troubleshoot Your Connected Devices
Support for the devices you connect with.

Need help with a connected device?

AT&T can work with so many devices, and we know it can be hard to comb through all the information out there!

We’ve put this page together to help you find all of the information you need to set up your gaming systems, 3rd party modems & routers, smart TVs and gaming systems. You’ll also find hints, tips and troubleshooting steps you may want to take if you run into issues. While AT&T does not endorse the companies or their products or services shown on this page – we hope you’ll find this information helpful.

NEW!: The brand new TechBuzz by AT&T blog can also help you figure out the best internet speed for gaming!

Latest messages about connected devices

PS4 pulling all the bandwidth

We have a Pace 5268. I am wondering if there is a way to limit a device hooked to this from pulling all the bandwidth. My stepson ...
by SimStation on Dec 31, 2018 5:23 PM
1 1 Reply 134 Views
134 Views

How should i configure my router to use kodi and screen casting?

Does the kodi app use TCP or UDP protocol? What are the port / range settings?
by Fistgozinya on Dec 30, 2018 10:22 AM
1 1 Reply 110 Views
110 Views

Connecting a Wireless AP to my AT&T Wireless Home Phone & Internet Router

Due to my location, I do not have access to AT&T land-line phone and internet service. I have their cellular access Wireless Home ...
by TRWaldOR64 on Nov 26, 2018 6:41 AM
0 0 Replies 160 Views
160 Views

Gateway Router

I have what was once called the GigaPower Internet plan. My 5268AC is having issues, and a newer device is on its way to me. What ...
by jrw1999 on Oct 26, 2018 12:57 PM
6 6 Replies 329 Views
329 Views
by santa48 on Oct 19, 2018 2:00 PM
1 1 Reply 174 Views
174 Views

Where to find "cascaded router enable" option?

Gigabit At&T router. I need to have my own router with NAT behind the AT&T router. I understand that I have to mark secondary rout...
by Juergen4711 on Oct 4, 2018 5:09 AM
1 1 Reply 183 Views
183 Views

Connecting the AT&T CL 82307 to AT&T modem

Can I directly connect the CL82307 base unit directly to the AC5268 modem. Do I need a DSL filter? There is an Ethernet and a broa...
by Overwhelmed1 on Oct 2, 2018 3:16 PM
1 1 Reply 149 Views
149 Views

Can I login to the ATT Smart Extender?

What are the name and password at the bottom of the Smart Extender for? Is there any technical user manual for the Extender availa...
by WiFiUser1 on Sep 19, 2018 1:41 PM
1 1 Reply 243 Views
243 Views

how to prevent others in my wifi network accessing 192.168.1.254

Hi,I have Arris modem + router provided by att u-verse. I did setup of wifi n/w through 192.168.1.254how do i prevent others in my...
by Rvik2018 on Sep 7, 2018 2:53 PM
2 2 Replies 211 Views
211 Views

i need setting for new tplink modem router

need to know how to set up router for service tplink brand
by judydoganwhite on Aug 29, 2018 4:56 PM
0 0 Replies 111 Views
111 Views
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