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Troubleshoot My Device

Troubleshoot My Device
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Top 3rd Party Device Discussions

We put something together to help you easily find some of the most popular threads with a wealth of information to setup your 3rd party devices.Thank you to the ACEs and Community Members that helped contribute to this! Wireless Setup Where is my Wireless Network Key for Wi-Fi? How to Minimize Wireless Interference The Best Wi-Fi Setup Third Party Routers How to se... read more
There is no true bridge mode on the 2Wire routers. However, you can still configure it such that almost all functions of your own router will work properly. 1. Set your router's WAN interface to get an IP address via DHCP. This is required at first so that the 2Wire recognizes your router. 2. Plug your router's WAN interface to one of the 2Wire's LAN interfaces. 3. Restart ... read more
OverviewMost people don't need advanced features that personally owned routers offer and will be just fine using the NVG589 and turning off their personally owned router. But if you're like me (and I know I am!) then you are probably reading this thread because you have ip cameras, personal clouds, photo servers, guest wifi, VPN's, xbox, QOS settings, et al. I have an ASUS RT... read more
Client E-mail Support Step by step instructions for setting up your E-mail client AT&T E-mail server settings (POP and SMTP) Trouble accessing your E-mail E-mail Security AT&T E-mail Security If this information did not help, please Create a Post in the U-verse Community. There is a wealth of knowledge, and I am sure someone will be able to help. If you are... read more
Ping & Traceroute Traceroute is a computer network diagnostic tool for displaying the route and measuring the time intervals at each router that a packet takes across the network. Ping is another diagnostic tool that tests the reachability of a host on a network and measures the round-trip time. Both use Internet Control Message Protocol (ICMP) requests to obtain this d... read more
If you are experiencing issues with loading certain sites, sites not loading completely, it is recommended to disable IPv6. The following goes over steps for a 2Wire/Pace gateway. For steps for NVG Gateway, go here. -ATTU-verseCare