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Troubleshoot Your Connected Devices
Support for the devices you connect with.

Need help with a connected device?

AT&T can work with so many devices, and we know it can be hard to comb through all the information out there!

We’ve put this page together to help you find all of the information you need to set up your 3rd party modems & routers, smart TVs and gaming systems. You’ll also find hints, tips and troubleshooting steps you may want to take if you run into issues. While AT&T does not endorse the companies or their products or services shown on this page – we hope you’ll find this information helpful.

NEW!: The brand new TechBuzz by AT&T blog can also help you figure out the best internet speed for gaming!

Latest questions about connected devices

Firmware Updates for Pace 5268 ac

Are there any firmware updates for the Pace 5268 ac DSL modem router, and if so, where? Thank you!
by stuart120 on Aug 14, 2019 2:18 AM
1 1 Reply 237 Views
237 Views

Trying to install a momentum WiFi camera and it will not connect

I bought a momentum WiFi camera and it will not connect to my WiFi router can you tell me wht can be the problem
by PlaquemineLa on Aug 8, 2019 7:18 AM
1 1 Reply 380 Views
380 Views

Internet connection

I am just trying to add another phone 
by Myrajcg on Aug 6, 2019 10:32 AM
4 4 Replies 188 Views
188 Views

new Arris gateway installed yesterday can't connect my samsung smart tv wireless

New gateway was installed yesterday. Can't connect my Samsung TV through wireless connection. TV sees new gateway but when enter p...
by yxddqnn on Aug 1, 2019 5:47 PM
1 1 Reply 222 Views
222 Views

Connect Eero Pros to my ethernet connections on my NVG589 modem/router?

I just got ATT Fiber which is connected through my NVG589 counter/modem. The ATT installer kept this old router/modem in place due...
by sevy60 on Jul 15, 2019 5:13 PM
0 0 Replies 257 Views
257 Views
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