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Posted Oct 8, 2013
5:10:05 PM
Uverse Lag or Latency Issue

I've had several techs out over the past few weeks to figure out what is going on.  I can't play any online game anymore. Speedtest and pingtests checkout.  Ports are forwarded properly.  I get connected and shortly lag out and get kicked from the server.  Anyone got any ideas?

I've had several techs out over the past few weeks to figure out what is going on.  I can't play any online game anymore. Speedtest and pingtests checkout.  Ports are forwarded properly.  I get connected and shortly lag out and get kicked from the server.  Anyone got any ideas?

Uverse Lag or Latency Issue

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(3) Me too
(3) Me too
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Oct 9, 2013 6:24:57 AM
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Also I noticed a lot of dips in the speedtest.

Also I noticed a lot of dips in the speedtest.

Re: Uverse Lag or Latency Issue

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Oct 9, 2013 8:18:04 PM
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Same issue and told that all checks out by techs. Basically service lags out so that it becomes useless.

Same issue and told that all checks out by techs. Basically service lags out so that it becomes useless.

Re: Uverse Lag or Latency Issue

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Oct 10, 2013 6:36:43 AM
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Exactly and you would think it wouldn't be that hard to fine an issue like that.

Exactly and you would think it wouldn't be that hard to fine an issue like that.

Re: Uverse Lag or Latency Issue

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Oct 10, 2013 6:41:42 AM
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Also this morning at 6a.m. was having the same issues got back on at 7 and it was working flawlessly imagine that.  Check it about an hour later back to be crap.

Also this morning at 6a.m. was having the same issues got back on at 7 and it was working flawlessly imagine that.  Check it about an hour later back to be crap.

Re: Uverse Lag or Latency Issue

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Oct 20, 2013 11:40:57 AM
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Still having same issues I get timeouts on continous ping test being like 10%. Also in my router logs see alot od dns server not responding as well.
Still having same issues I get timeouts on continous ping test being like 10%. Also in my router logs see alot od dns server not responding as well.

Re: Uverse Lag or Latency Issue

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Oct 20, 2013 4:52:05 PM
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ACE - Expert

Would you mind actually posting some examples of the issues you're experiencing?  

 

Would you mind actually posting some examples of the issues you're experiencing?  

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Uverse Lag or Latency Issue

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Oct 20, 2013 5:33:42 PM
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How can I post in game lag amd server disconnects? I know its not tye ge because ive got friemds that dont have any issues but friends in town have it also.
How can I post in game lag amd server disconnects? I know its not tye ge because ive got friemds that dont have any issues but friends in town have it also.

Re: Uverse Lag or Latency Issue

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Oct 20, 2013 5:50:15 PM
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ACE - Expert

You've also mentioned tracert's and pings, if I'm not mistaken.

 

Have you tried running continuous PING commands against the game server (if it responds to pings) and some other machine to see if anything interesting shows up when you're having an issue?

 

One more thing I don't see posted in this thread, are your consoles connecting via cable or WiFi?

 

You've also mentioned tracert's and pings, if I'm not mistaken.

 

Have you tried running continuous PING commands against the game server (if it responds to pings) and some other machine to see if anything interesting shows up when you're having an issue?

 

One more thing I don't see posted in this thread, are your consoles connecting via cable or WiFi?

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Uverse Lag or Latency Issue

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Oct 20, 2013 6:44:53 PM
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Cat5 and yes when running pings continous ill get about 10% that are lost.
Cat5 and yes when running pings continous ill get about 10% that are lost.

Re: Uverse Lag or Latency Issue

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Oct 20, 2013 7:43:03 PM
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You get 10% dropped packets all the time, or only some of the time?

 

You get 10% dropped packets all the time, or only some of the time?

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Uverse Lag or Latency Issue

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Oct 21, 2013 6:31:44 AM
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Majority

Majority

Re: Uverse Lag or Latency Issue

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Oct 21, 2013 8:43:43 AM
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I'm being told that this issue we have been having is at fault in another city or hop so we shall see how that goes.  Atleast they finally figured it out where the problem is.

I'm being told that this issue we have been having is at fault in another city or hop so we shall see how that goes.  Atleast they finally figured it out where the problem is.

Re: Uverse Lag or Latency Issue

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Jan 13, 2014 5:10:42 PM
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it is definately att 

 

Computing statistics for 300 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           mike-PC [***.***.1.2]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0% ***.***.1.1
                                2/ 100 =  2%   |
  2   12ms     2/ 100 =  2%     0/ 100 =  0%  **.**.0.1
                                0/ 100 =  0%   |
  3   16ms     2/ 100 =  2%     0/ 100 =  0%  static-24-113-***-***.wavecable.com [24.113.***.***]
                                0/ 100 =  0%   |
  4   16ms     2/ 100 =  2%     0/ 100 =  0%  wave-gw.ae0.sea-bdr0.noanet.net [64.146.***.***]
                                0/ 100 =  0%   |
  5   32ms     2/ 100 =  2%     0/ 100 =  0%  xe-0-5-0-1.r04.sttlwa01.us.bb.gin.ntt.net [198.104.202.105]
                                1/ 100 =  1%   |
  6   37ms     3/ 100 =  3%     0/ 100 =  0%  192.205.34.117
                               97/ 100 = 97%   |
  7  ---     100/ 100 =100%     0/ 100 =  0%  cr81.st0wa.ip.att.net [12.122.82.254]
                                0/ 100 =  0%   |
  8  ---     100/ 100 =100%     0/ 100 =  0%  cr2.st6wa.ip.att.net [12.122.5.198]
                                0/ 100 =  0%   |
  9  ---     100/ 100 =100%     0/ 100 =  0%  cr2.cgcil.ip.att.net [12.122.31.129]
                                0/ 100 =  0%   |
 10  ---     100/ 100 =100%     0/ 100 =  0%  gar6.ipsin.ip.att.net [12.122.132.241]
                                0/ 100 =  0%   |
 11  ---     100/ 100 =100%     0/ 100 =  0%  12.122.251.18
                                0/ 100 =  0%   |
 12  ---     100/ 100 =100%     0/ 100 =  0%  63.240.130.202

it is definately att 

 

Computing statistics for 300 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           mike-PC [***.***.1.2]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0% ***.***.1.1
                                2/ 100 =  2%   |
  2   12ms     2/ 100 =  2%     0/ 100 =  0%  **.**.0.1
                                0/ 100 =  0%   |
  3   16ms     2/ 100 =  2%     0/ 100 =  0%  static-24-113-***-***.wavecable.com [24.113.***.***]
                                0/ 100 =  0%   |
  4   16ms     2/ 100 =  2%     0/ 100 =  0%  wave-gw.ae0.sea-bdr0.noanet.net [64.146.***.***]
                                0/ 100 =  0%   |
  5   32ms     2/ 100 =  2%     0/ 100 =  0%  xe-0-5-0-1.r04.sttlwa01.us.bb.gin.ntt.net [198.104.202.105]
                                1/ 100 =  1%   |
  6   37ms     3/ 100 =  3%     0/ 100 =  0%  192.205.34.117
                               97/ 100 = 97%   |
  7  ---     100/ 100 =100%     0/ 100 =  0%  cr81.st0wa.ip.att.net [12.122.82.254]
                                0/ 100 =  0%   |
  8  ---     100/ 100 =100%     0/ 100 =  0%  cr2.st6wa.ip.att.net [12.122.5.198]
                                0/ 100 =  0%   |
  9  ---     100/ 100 =100%     0/ 100 =  0%  cr2.cgcil.ip.att.net [12.122.31.129]
                                0/ 100 =  0%   |
 10  ---     100/ 100 =100%     0/ 100 =  0%  gar6.ipsin.ip.att.net [12.122.132.241]
                                0/ 100 =  0%   |
 11  ---     100/ 100 =100%     0/ 100 =  0%  12.122.251.18
                                0/ 100 =  0%   |
 12  ---     100/ 100 =100%     0/ 100 =  0%  63.240.130.202

Re: Uverse Lag or Latency Issue

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Jan 13, 2014 5:50:35 PM
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I'm having the same problem but with League of Legends.
I've done traceroutes and AT&T has heinous packet loss.

I'm having the same problem but with League of Legends.
I've done traceroutes and AT&T has heinous packet loss.

Re: Uverse Lag or Latency Issue

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Jan 13, 2014 6:27:18 PM
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I just wanted to add that since about Dec 30th I've also been experiencing major latency spikes in all games that I play... mainly, Guild Wars 2.

 

Here is my pathping results to the GW2 servers if this helps:

 

Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 X58-PC.att.net xxx.xxx.xxx.xxx]
1/ 25 = 4% |
1 0ms 1/ 25 = 4% 0/ 25 = 0% dsldevice.att.net [xxx.xxx.xxx.xxx]
1/ 25 = 4% |
2 24ms 3/ 25 = 12% 1/ 25 = 4% removedonpurpose.cntmoh.sbcglobal.net [xxx.xxx.xxx.xxx]
0/ 25 = 0% |
3 23ms 2/ 25 = 8% 0/ 25 = 0% 75.56.96.38
2/ 25 = 8% |
4 --- 25/ 25 =100% 21/ 25 = 84% 12.83.45.1
0/ 25 = 0% |
5 --- 25/ 25 =100% 21/ 25 = 84% ggr4.cgcil.ip.att.net [12.122.133.33]
0/ 25 = 0% |
6 72ms 4/ 25 = 16% 0/ 25 = 0% 192.205.37.150
1/ 25 = 4% |
7 71ms 5/ 25 = 20% 0/ 25 = 0% 4.69.158.158
2/ 25 = 8% |
8 155ms 9/ 25 = 36% 2/ 25 = 8% ae-14-14.ebr1.Dallas1.Level3.net [4.69.151.118]
0/ 25 = 0% |
9 156ms 8/ 25 = 32% 1/ 25 = 4% ae-71-71.csw2.Dallas1.Level3.net [4.69.151.137]
0/ 25 = 0% |
10 158ms 8/ 25 = 32% 1/ 25 = 4% ae-2-70.edge2.Dallas1.Level3.net [4.69.145.75]
0/ 25 = 0% |
11 153ms 7/ 25 = 28% 0/ 25 = 0% 4.59.197.34
0/ 25 = 0% |
12 157ms 9/ 25 = 36% 2/ 25 = 8% 64.25.32.9
0/ 25 = 0% |
13 --- 25/ 25 =100% 18/ 25 = 72% 64.25.32.26
0/ 25 = 0% |
14 153ms 7/ 25 = 28% 0/ 25 = 0% 64.25.39.1

 

And

 

Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 X58-PC.att.net [xxx.xxx.xxx.xxx]
1/ 25 = 4% |
1 0ms 1/ 25 = 4% 0/ 25 = 0% dsldevice.att.net [xxx.xxx.xxx.xxx]
1/ 25 = 4% |
2 25ms 2/ 25 = 8% 0/ 25 = 0% removedonpurpose.cntmoh.sbcglobal.net [xxx.xxx.xxx.xxx]
1/ 25 = 4% |
3 24ms 4/ 25 = 16% 1/ 25 = 4% 75.56.96.38
0/ 25 = 0% |
4 --- 25/ 25 =100% 22/ 25 = 88% 12.83.45.1
0/ 25 = 0% |
5 --- 25/ 25 =100% 22/ 25 = 88% ggr4.cgcil.ip.att.net [12.122.133.33]
0/ 25 = 0% |
6 74ms 6/ 25 = 24% 3/ 25 = 12% 192.205.37.150
0/ 25 = 0% |
7 73ms 4/ 25 = 16% 1/ 25 = 4% 4.69.158.146
0/ 25 = 0% |
8 49ms 4/ 25 = 16% 1/ 25 = 4% ae-6-6.ebr2.Washington12.Level3.net [4.69.148.145]
0/ 25 = 0% |
9 51ms 3/ 25 = 12% 0/ 25 = 0% 4.69.202.53
3/ 25 = 12% |
10 127ms 7/ 25 = 28% 1/ 25 = 4% ae-42-42.ebr2.Paris1.Level3.net [4.69.137.53]
0/ 25 = 0% |
11 144ms 6/ 25 = 24% 0/ 25 = 0% ae-46-46.ebr1.Frankfurt1.Level3.net [4.69.143.137]
1/ 25 = 4% |
12 139ms 7/ 25 = 28% 0/ 25 = 0% ae-61-61.csw1.Frankfurt1.Level3.net [4.69.140.2]
0/ 25 = 0% |
13 148ms 8/ 25 = 32% 1/ 25 = 4% ae-1-60.edge6.Frankfurt1.Level3.net [4.69.154.10]
0/ 25 = 0% |
14 143ms 8/ 25 = 32% 1/ 25 = 4% 195.16.161.58
0/ 25 = 0% |
15 --- 25/ 25 =100% 18/ 25 = 72% 206-127-157-86.plaync.com [206.127.157.86]
0/ 25 = 0% |
16 141ms 7/ 25 = 28% 0/ 25 = 0% p4-23-c0-ncdc-pub.plaync.net [206.127.158.1]

 

Can any ATT rep help me??

I just wanted to add that since about Dec 30th I've also been experiencing major latency spikes in all games that I play... mainly, Guild Wars 2.

 

Here is my pathping results to the GW2 servers if this helps:

 

Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 X58-PC.att.net xxx.xxx.xxx.xxx]
1/ 25 = 4% |
1 0ms 1/ 25 = 4% 0/ 25 = 0% dsldevice.att.net [xxx.xxx.xxx.xxx]
1/ 25 = 4% |
2 24ms 3/ 25 = 12% 1/ 25 = 4% removedonpurpose.cntmoh.sbcglobal.net [xxx.xxx.xxx.xxx]
0/ 25 = 0% |
3 23ms 2/ 25 = 8% 0/ 25 = 0% 75.56.96.38
2/ 25 = 8% |
4 --- 25/ 25 =100% 21/ 25 = 84% 12.83.45.1
0/ 25 = 0% |
5 --- 25/ 25 =100% 21/ 25 = 84% ggr4.cgcil.ip.att.net [12.122.133.33]
0/ 25 = 0% |
6 72ms 4/ 25 = 16% 0/ 25 = 0% 192.205.37.150
1/ 25 = 4% |
7 71ms 5/ 25 = 20% 0/ 25 = 0% 4.69.158.158
2/ 25 = 8% |
8 155ms 9/ 25 = 36% 2/ 25 = 8% ae-14-14.ebr1.Dallas1.Level3.net [4.69.151.118]
0/ 25 = 0% |
9 156ms 8/ 25 = 32% 1/ 25 = 4% ae-71-71.csw2.Dallas1.Level3.net [4.69.151.137]
0/ 25 = 0% |
10 158ms 8/ 25 = 32% 1/ 25 = 4% ae-2-70.edge2.Dallas1.Level3.net [4.69.145.75]
0/ 25 = 0% |
11 153ms 7/ 25 = 28% 0/ 25 = 0% 4.59.197.34
0/ 25 = 0% |
12 157ms 9/ 25 = 36% 2/ 25 = 8% 64.25.32.9
0/ 25 = 0% |
13 --- 25/ 25 =100% 18/ 25 = 72% 64.25.32.26
0/ 25 = 0% |
14 153ms 7/ 25 = 28% 0/ 25 = 0% 64.25.39.1

 

And

 

Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 X58-PC.att.net [xxx.xxx.xxx.xxx]
1/ 25 = 4% |
1 0ms 1/ 25 = 4% 0/ 25 = 0% dsldevice.att.net [xxx.xxx.xxx.xxx]
1/ 25 = 4% |
2 25ms 2/ 25 = 8% 0/ 25 = 0% removedonpurpose.cntmoh.sbcglobal.net [xxx.xxx.xxx.xxx]
1/ 25 = 4% |
3 24ms 4/ 25 = 16% 1/ 25 = 4% 75.56.96.38
0/ 25 = 0% |
4 --- 25/ 25 =100% 22/ 25 = 88% 12.83.45.1
0/ 25 = 0% |
5 --- 25/ 25 =100% 22/ 25 = 88% ggr4.cgcil.ip.att.net [12.122.133.33]
0/ 25 = 0% |
6 74ms 6/ 25 = 24% 3/ 25 = 12% 192.205.37.150
0/ 25 = 0% |
7 73ms 4/ 25 = 16% 1/ 25 = 4% 4.69.158.146
0/ 25 = 0% |
8 49ms 4/ 25 = 16% 1/ 25 = 4% ae-6-6.ebr2.Washington12.Level3.net [4.69.148.145]
0/ 25 = 0% |
9 51ms 3/ 25 = 12% 0/ 25 = 0% 4.69.202.53
3/ 25 = 12% |
10 127ms 7/ 25 = 28% 1/ 25 = 4% ae-42-42.ebr2.Paris1.Level3.net [4.69.137.53]
0/ 25 = 0% |
11 144ms 6/ 25 = 24% 0/ 25 = 0% ae-46-46.ebr1.Frankfurt1.Level3.net [4.69.143.137]
1/ 25 = 4% |
12 139ms 7/ 25 = 28% 0/ 25 = 0% ae-61-61.csw1.Frankfurt1.Level3.net [4.69.140.2]
0/ 25 = 0% |
13 148ms 8/ 25 = 32% 1/ 25 = 4% ae-1-60.edge6.Frankfurt1.Level3.net [4.69.154.10]
0/ 25 = 0% |
14 143ms 8/ 25 = 32% 1/ 25 = 4% 195.16.161.58
0/ 25 = 0% |
15 --- 25/ 25 =100% 18/ 25 = 72% 206-127-157-86.plaync.com [206.127.157.86]
0/ 25 = 0% |
16 141ms 7/ 25 = 28% 0/ 25 = 0% p4-23-c0-ncdc-pub.plaync.net [206.127.158.1]

 

Can any ATT rep help me??

Re: Uverse Lag or Latency Issue

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Jan 13, 2014 8:37:09 PM
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Edited by JefferMC on Jan 13, 2014 at 8:38:08 PM

Dorf, Can you explain what you think is wrong with these traceroutes (the copy and paste was not friendly to the formatting)?  You do realize one of those destinations is in Europe, right?

 

Dorf, Can you explain what you think is wrong with these traceroutes (the copy and paste was not friendly to the formatting)?  You do realize one of those destinations is in Europe, right?

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Uverse Lag or Latency Issue

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Jan 13, 2014 8:37:47 PM
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ACE - Expert

mitos_pan, Can you share with us your evidence of "heinous packet loss?"

mitos_pan, Can you share with us your evidence of "heinous packet loss?"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Uverse Lag or Latency Issue

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Jan 13, 2014 9:39:17 PM
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@Jeff - I was hoping someone could explain the pathping results to me... Smiley Sad

 

The Arenanet team that provides support for Guild Wars 2, an MMO I play, told me to provide those pathping results to my ISP. They gave me the 2 IPs to run in my command prompt.

 

pathping -w 500 -q 25 -4 64.25.39.1

pathping -w 500 -q 25 -4 206.127.158.1

 

I was unaware that one of the destinations are in EU... that could probably explain the latency?? I'm also having issues with other things though; Netflix, Amazon Prime, World of Warcraft... my connection just isn't as popping as it was pre-Dec 30th. My speedtest.net results are even different. I went from 45mb down and 5mb up to 20mb down and 5mb up... /shrug  Everything is just running crappy for me right now!

@Jeff - I was hoping someone could explain the pathping results to me... Smiley Sad

 

The Arenanet team that provides support for Guild Wars 2, an MMO I play, told me to provide those pathping results to my ISP. They gave me the 2 IPs to run in my command prompt.

 

pathping -w 500 -q 25 -4 64.25.39.1

pathping -w 500 -q 25 -4 206.127.158.1

 

I was unaware that one of the destinations are in EU... that could probably explain the latency?? I'm also having issues with other things though; Netflix, Amazon Prime, World of Warcraft... my connection just isn't as popping as it was pre-Dec 30th. My speedtest.net results are even different. I went from 45mb down and 5mb up to 20mb down and 5mb up... /shrug  Everything is just running crappy for me right now!

Re: Uverse Lag or Latency Issue

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Jan 14, 2014 8:05:20 AM
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ACE - Expert

Could you try these commands instead?

 

tracert  64.25.39.1

tracert  206.127.158.1

 

And yes, to get to the 206.127.158.1 server, you were taken through Paris, France to Frankfort, Germany.

Could you try these commands instead?

 

tracert  64.25.39.1

tracert  206.127.158.1

 

And yes, to get to the 206.127.158.1 server, you were taken through Paris, France to Frankfort, Germany.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Uverse Lag or Latency Issue

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Jan 21, 2014 3:12:21 PM
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The AT&T connection problems are pretty widespread right now. People with low latency and/or high bandwidth requirements are seeing the most noticeable problems.

 

Here's a thread over at Twitch where users are saying they can no longer stream video over their Uverse connections.

 

http://help.twitch.tv/customer/portal/questions/1119838-streams-stuttering-despite-high-speedtest-ha...

 

The one workaround a user found was to use a VPN connection. I'm not entirely sure why that would be effective other than someone, either AT&T (although their techs say they haven't) or an outside party is somehow interfering with connections which seen't VPN enabled. I guess that would be bandwidth throttling but not too sure as I don't understand networking too well.

 

I guess people could try VPNing into game servers too, if that's even possible. But in addition to that, according to the Twitch poster, I think you also have to use the correct DNS servers. 

 

Fwiw.  I have a friend who is currently having problems with her Uverse and streaming videos is why I decided to join and post here. 

The AT&T connection problems are pretty widespread right now. People with low latency and/or high bandwidth requirements are seeing the most noticeable problems.

 

Here's a thread over at Twitch where users are saying they can no longer stream video over their Uverse connections.

 

http://help.twitch.tv/customer/portal/questions/1119838-streams-stuttering-despite-high-speedtest-have-called-isp-

 

The one workaround a user found was to use a VPN connection. I'm not entirely sure why that would be effective other than someone, either AT&T (although their techs say they haven't) or an outside party is somehow interfering with connections which seen't VPN enabled. I guess that would be bandwidth throttling but not too sure as I don't understand networking too well.

 

I guess people could try VPNing into game servers too, if that's even possible. But in addition to that, according to the Twitch poster, I think you also have to use the correct DNS servers. 

 

Fwiw.  I have a friend who is currently having problems with her Uverse and streaming videos is why I decided to join and post here. 

Re: Uverse Lag or Latency Issue

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Jan 21, 2014 5:22:09 PM
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ACE - Expert

Jessme1889 wrote:

The AT&T <<insert-any-consumer-ISP-name-here>> connection problems are pretty widespread right now. People with low latency and/or high bandwidth requirements are seeing the most noticeable problems.

 

Here's a thread over at Twitch where users are saying they can no longer stream video over their Uverse connections.

 

http://help.twitch.tv/customer/portal/questions/1119838-streams-stuttering-despite-high-speedtest-ha...

 

The one workaround a user found was to use a VPN connection. I'm not entirely sure why that would be effective other than someone, either AT&T (although their techs say they haven't) or an outside party is somehow interfering with connections which seen't VPN enabled. I guess that would be bandwidth throttling but not too sure as I don't understand networking too well.

 

I guess people could try VPNing into game servers too, if that's even possible. But in addition to that, according to the Twitch poster, I think you also have to use the correct DNS servers. 

 

Fwiw.  I have a friend who is currently having problems with her Uverse and streaming videos is why I decided to join and post here. 


Fixed that for you.

 

Twitch is experiencing issues similar to Netflix, Youtube, etc., etc.  A large amount of traffic is attempting to enter into consumer ISP's networks through a connection that cannot handle the load.


Using the VPN reroutes that traffic and makes it enter through a less congested connection (at least until a significant number of AT&T users pick the same VPN service and start doing the same thing).

 


Jessme1889 wrote:

The AT&T <<insert-any-consumer-ISP-name-here>> connection problems are pretty widespread right now. People with low latency and/or high bandwidth requirements are seeing the most noticeable problems.

 

Here's a thread over at Twitch where users are saying they can no longer stream video over their Uverse connections.

 

http://help.twitch.tv/customer/portal/questions/1119838-streams-stuttering-despite-high-speedtest-have-called-isp-

 

The one workaround a user found was to use a VPN connection. I'm not entirely sure why that would be effective other than someone, either AT&T (although their techs say they haven't) or an outside party is somehow interfering with connections which seen't VPN enabled. I guess that would be bandwidth throttling but not too sure as I don't understand networking too well.

 

I guess people could try VPNing into game servers too, if that's even possible. But in addition to that, according to the Twitch poster, I think you also have to use the correct DNS servers. 

 

Fwiw.  I have a friend who is currently having problems with her Uverse and streaming videos is why I decided to join and post here. 


Fixed that for you.

 

Twitch is experiencing issues similar to Netflix, Youtube, etc., etc.  A large amount of traffic is attempting to enter into consumer ISP's networks through a connection that cannot handle the load.


Using the VPN reroutes that traffic and makes it enter through a less congested connection (at least until a significant number of AT&T users pick the same VPN service and start doing the same thing).

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Uverse Lag or Latency Issue

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Jan 23, 2014 8:34:15 PM
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Uh no, this seems to be only AT&T customers. I have a friend who has a competetors isp and is experiencing no issues. His speed/package is no where near close to mine. I find it hard to believe that we are playing the same game, to the same server, in the same city/basically next door, and the only difference is our connection and hes just fine.

 

I get random package loss to google for crying out loud but Guild Wars 2 seems to be affected by this the worse. Feel free to check out their tech support forums guru, most of them have the same uverse connection as well. For the price I'm paying for mine, this is ridiculous.

Uh no, this seems to be only AT&T customers. I have a friend who has a competetors isp and is experiencing no issues. His speed/package is no where near close to mine. I find it hard to believe that we are playing the same game, to the same server, in the same city/basically next door, and the only difference is our connection and hes just fine.

 

I get random package loss to google for crying out loud but Guild Wars 2 seems to be affected by this the worse. Feel free to check out their tech support forums guru, most of them have the same uverse connection as well. For the price I'm paying for mine, this is ridiculous.

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Jan 24, 2014 5:49:51 AM
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ACE - Expert

From a sample of two you are ready to make sweeping statements?

 

"Random package loss to google"?  Can you explain what you mean by this and how you measured it?

 

Maybe you have connection issues?

 

 

 

From a sample of two you are ready to make sweeping statements?

 

"Random package loss to google"?  Can you explain what you mean by this and how you measured it?

 

Maybe you have connection issues?

 

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Jan 24, 2014 7:16:44 AM
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Well about a month ago we got fixed finally turns out there was a routing issue  somewhere down the pipe or thats what I was told.  Anyway took 3 months to fix and 2 months of that was getting ATT to actually believe there was a problem in this small town.

Well about a month ago we got fixed finally turns out there was a routing issue  somewhere down the pipe or thats what I was told.  Anyway took 3 months to fix and 2 months of that was getting ATT to actually believe there was a problem in this small town.

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Jan 28, 2014 2:52:58 PM
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JefferMC wrote:
Using the VPN reroutes that traffic and makes it enter through a less congested connection (at least until a significant number of AT&T users pick the same VPN service and start doing the same thing).

 OR

 

It's somehow avoiding a poorly placed throttle. Oh yeah, it's tinfoil hat time.


JefferMC wrote:
Using the VPN reroutes that traffic and makes it enter through a less congested connection (at least until a significant number of AT&T users pick the same VPN service and start doing the same thing).

 OR

 

It's somehow avoiding a poorly placed throttle. Oh yeah, it's tinfoil hat time.

Re: Uverse Lag or Latency Issue

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Jan 28, 2014 3:36:07 PM
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Edited by JefferMC on Jan 28, 2014 at 3:38:42 PM

If they have them in your size, feel free to put one on.  Maybe it'll help.

 

BTW, that (a) some subscribers have also found that changing their DNS to get to different servers, which causes the traffic to be routed differently, and (b) other subscribers have no issues at all, leads one to believe that it's not deliberate traffic shaping.

 

If they have them in your size, feel free to put one on.  Maybe it'll help.

 

BTW, that (a) some subscribers have also found that changing their DNS to get to different servers, which causes the traffic to be routed differently, and (b) other subscribers have no issues at all, leads one to believe that it's not deliberate traffic shaping.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Uverse Lag or Latency Issue

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Feb 16, 2014 5:21:18 PM
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I am also having the same issues with gaming and when I do my tracert there would be either request times out or the delay time would go into the 200-400ms. I posted somewhere on this forum a copy of the results. Weird thing is when I first activated Uverse the gaming was fine, now it's completely unplayable.
I am also having the same issues with gaming and when I do my tracert there would be either request times out or the delay time would go into the 200-400ms. I posted somewhere on this forum a copy of the results. Weird thing is when I first activated Uverse the gaming was fine, now it's completely unplayable.

Re: Uverse Lag or Latency Issue

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Feb 16, 2014 5:35:29 PM
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johnchen wrote:
I am also having the same issues with gaming and when I do my tracert there would be either request times out or the delay time would go into the 200-400ms. I posted somewhere on this forum a copy of the results. Weird thing is when I first activated Uverse the gaming was fine, now it's completely unplayable.

johnchen, did you use a different username?  Because you seem to only have 1 post.  Can you post your stats again?

 

 


johnchen wrote:
I am also having the same issues with gaming and when I do my tracert there would be either request times out or the delay time would go into the 200-400ms. I posted somewhere on this forum a copy of the results. Weird thing is when I first activated Uverse the gaming was fine, now it's completely unplayable.

johnchen, did you use a different username?  Because you seem to only have 1 post.  Can you post your stats again?

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Uverse Lag or Latency Issue

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Feb 18, 2014 1:05:23 AM
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This is the old one i was getting for about a month now. The delay would come and go and is very random.

 

This is one I just did, apparently the lag is completely gone today. I was able to play lag free today but I have no idea why.

 

I just hope it doesnt come back... =)

This is the old one i was getting for about a month now. The delay would come and go and is very random.

 

This is one I just did, apparently the lag is completely gone today. I was able to play lag free today but I have no idea why.

 

I just hope it doesnt come back... =)

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