Troubleshoot & Resolve

Douglas [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Account # ***

Ran Troubleshoot & Resolve, May 03, 2015

Service Issue Detected
We've detected a potential issue where an
in-home technician is needed.

Further Assistance Needed
Unfortunately, we were unable to complete your
request at this time.
We will need to put you in touch with an
agen who can assist you further. Please refer to
the options below for additional assistance.

The troubleshooted will not set me up an appointment.  Can I have an email 

address to AT&T customer support to resolve this matter?

thank you,

douglas1489