Contributor
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2 Messages
Samsung SmartTV can't connet to Internet any more!
My Samsung SmarTV cannot connect to internet any more! It worked until few days ago, no problem, used Netflix, Hulu and other apps.
The network diagnostic tool shows the TV connects to the router but, for some reason, cannot connect to the Internet.
All WiFi devices can connect to the Internet with no issue.
Any thoughts???
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mibrnsurg
Expert
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20.4K Messages
9 years ago
Other threads recently have fixed things by changing the TVs DNS to Google 8.8.8.8. 😉
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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JBconnect
Tutor
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5 Messages
9 years ago
I manually changed the TV DNS server to 8.8.8.8 from192.168.1.254.
With the TV remote go to Menu/network/settings/IPSettings/DNS mode manual.
Click DNS Server enter digits 8.8.8.8 click OK.
It worked for me today 4/11/2015.
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SovietRobot
Contributor
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1 Message
9 years ago
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GV2015
Contributor
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2 Messages
9 years ago
YEAH! IT WORKED!
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LOOSEGROOVE
Teacher
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27 Messages
9 years ago
I had my RG replaced on Friday. It was a 2WIRE and now it's an Arris NVG589 model. I was able to get my Samsung TV connected to the router and internet on Friday after the tech left but now today (Sunday) the TV says it's connected to my local network but can't connect to the internet. I tried manually changing the TV DNS to 8.8.8.8 but that doesn't work either.
Any thoughts? This is definitely a less than ideal state since I rely on apps on my TV quite a bit (Netflix, Pandora, Hulu, etc).
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schonjr
Contributor
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3 Messages
9 years ago
I just started having this problem today 4/19/2015. My TV has worked great until now. It connects to the network, but not to the internet.
I tried the 8.8.8.8 fix but it did not work for me. Any other thoughts?
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mibrnsurg
Expert
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20.4K Messages
9 years ago
Might try an unplug/plug in reboot of the TV for 10 seconds to make a new connection to to the RG to force a new connection.
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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TullyRich
Contributor
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1 Message
9 years ago
There are reports on other forums and in comments on Samsung's twitter and Facebook pages that the Smart Hub is temporarily down, and once it is restored these problems will be fixed. I haven't seen any official word on this, so it may not be the case, but that is what people are saying.
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LOOSEGROOVE
Teacher
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27 Messages
9 years ago
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lunarsword
Contributor
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1 Message
9 years ago
I just saw in twitter if the 8.8.8.8 DNS setting does not work, try 208.67.222.222. That DNS setting worked for me.
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