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Posted Oct 13, 2013
5:39:02 PM
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I Can't Find the System Password for my Router

Can anyone please help? The System Password is not on the label, and is nowhere to be found. The router is a 

i3812V. Please help?

Can anyone please help? The System Password is not on the label, and is nowhere to be found. The router is a 

i3812V. Please help?

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Oct 13, 2013 5:45:00 PM
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For the i3812V (iNID), there are 3 pieces in the system:

1. The i3812V, which is the box on the outside of your house.
2. The i38HG, which is the unit inside the house that has the wireless access point in it, and also has 4 Ethernet ports.
3. The iPSU, which is the battery backup unit to power the i3812V if there is a power failure.

The password on these systems is on a sticker that is on the iPSU unit.
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I Can't Find the System Password for my Router

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Oct 13, 2013 5:45:00 PM
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For the i3812V (iNID), there are 3 pieces in the system:

1. The i3812V, which is the box on the outside of your house.
2. The i38HG, which is the unit inside the house that has the wireless access point in it, and also has 4 Ethernet ports.
3. The iPSU, which is the battery backup unit to power the i3812V if there is a power failure.

The password on these systems is on a sticker that is on the iPSU unit.
For the i3812V (iNID), there are 3 pieces in the system:

1. The i3812V, which is the box on the outside of your house.
2. The i38HG, which is the unit inside the house that has the wireless access point in it, and also has 4 Ethernet ports.
3. The iPSU, which is the battery backup unit to power the i3812V if there is a power failure.

The password on these systems is on a sticker that is on the iPSU unit.

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Oct 13, 2013 5:48:47 PM
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Shadow98967 - Is that used for pair bonding with an inid? I believe that case has thePW label on the power supply for the inid.
Shadow98967 - Is that used for pair bonding with an inid? I believe that case has thePW label on the power supply for the inid.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Oct 13, 2013 5:50:42 PM
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What and where is the iPSU? I need to know the System Password, to make a server for me and friends to have a good time. If you mean the label, all it has is : SN, MAC, SSID , WIFI KEY, and PN ._.

What and where is the iPSU? I need to know the System Password, to make a server for me and friends to have a good time. If you mean the label, all it has is : SN, MAC, SSID , WIFI KEY, and PN ._.

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Oct 13, 2013 5:54:03 PM
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Wait what? Sorry, but I'm not very good at Computers. Haha

Wait what? Sorry, but I'm not very good at Computers. Haha

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Oct 14, 2013 2:50:06 PM
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Hi Shadow98967,

 

SomeJoe7777 and aviewer are 100% correct. The password is found on the iPSU, which can almost be anywhere in your house, but the usual areas it is in is a closet or your garage.

It should look like this:

 

 

Once you find this, the sticker with the system password is hopefully on the outside, but you may have to remove the panel door, and it will be on the panel.

 

Let us know how it goes!

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.

Hi Shadow98967,

 

SomeJoe7777 and aviewer are 100% correct. The password is found on the iPSU, which can almost be anywhere in your house, but the usual areas it is in is a closet or your garage.

It should look like this:

 

 

Once you find this, the sticker with the system password is hopefully on the outside, but you may have to remove the panel door, and it will be on the panel.

 

Let us know how it goes!

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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