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Posted Jul 21, 2012
8:01:25 PM
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Cannot log in to router to change SSID or Network Key

I want to personalize my SSID and make the Network Key less vulnerable. The technician who installed my equipment tried to log in via 192.168.1.254 and I have tried several times as well. It says "Connecting" each time, but then comes up with the "IE cannot display the webpage". On Firefox, I get the "Connection was reset" message. How do I make changes if I can't pull it up on the internet???  My internet connection is working fine, by the way.

I want to personalize my SSID and make the Network Key less vulnerable. The technician who installed my equipment tried to log in via 192.168.1.254 and I have tried several times as well. It says "Connecting" each time, but then comes up with the "IE cannot display the webpage". On Firefox, I get the "Connection was reset" message. How do I make changes if I can't pull it up on the internet???  My internet connection is working fine, by the way.

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Jul 21, 2012 8:25:17 PM
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Master

You can try a factory reset. Push and hold the reset button for 15 seconds and then release. The button should be located on the back of your gateway/modem/router, and you will need a ballpoint pen or toothpick. You should then be able to access your gateway using the standard means with the passwords listed on the label on the gateway.

 

 




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Cannot log in to router to change SSID or Network Key

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Jul 21, 2012 8:19:30 PM
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ACE - Expert
Edited by texasguy37 on Jul 21, 2012 at 8:20:43 PM

Which U-verse gateway do you have?  Try the link below:

 

http://192.168.1.254/xslt?PAGE=C_2_1

Which U-verse gateway do you have?  Try the link below:

 

http://192.168.1.254/xslt?PAGE=C_2_1

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Cannot log in to router to change SSID or Network Key

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Jul 21, 2012 8:25:17 PM
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Master

You can try a factory reset. Push and hold the reset button for 15 seconds and then release. The button should be located on the back of your gateway/modem/router, and you will need a ballpoint pen or toothpick. You should then be able to access your gateway using the standard means with the passwords listed on the label on the gateway.

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

                              

You can try a factory reset. Push and hold the reset button for 15 seconds and then release. The button should be located on the back of your gateway/modem/router, and you will need a ballpoint pen or toothpick. You should then be able to access your gateway using the standard means with the passwords listed on the label on the gateway.

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

                               neon_sign.jpg

Re: Cannot log in to router to change SSID or Network Key

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Jul 21, 2012 9:58:45 PM
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Voyager

Looks like the reset worked; I can access the gateway via the internet (webpage) now. Thanks!

Looks like the reset worked; I can access the gateway via the internet (webpage) now. Thanks!

Re: Cannot log in to router to change SSID or Network Key

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Jul 22, 2012 3:53:51 AM
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Master

titus34 wrote:

Looks like the reset worked; I can access the gateway via the internet (webpage) now. Thanks!



No problem, thanks for the update, and glad everything worked out. Stop back if you have any other questions, or just want a good read, or maybe even learn something new, as there a lot of subjects covered here.

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

                              


titus34 wrote:

Looks like the reset worked; I can access the gateway via the internet (webpage) now. Thanks!



No problem, thanks for the update, and glad everything worked out. Stop back if you have any other questions, or just want a good read, or maybe even learn something new, as there a lot of subjects covered here.

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

                               neon_sign.jpg

Re: Cannot log in to router to change SSID or Network Key

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Jul 22, 2012 3:50:23 PM
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Voyager

Thanks! Will do. Not sure why the tech didn't think to try a reset, but then neither did I. Smiley Embarassed

Thanks! Will do. Not sure why the tech didn't think to try a reset, but then neither did I. Smiley Embarassed

Re: Cannot log in to router to change SSID or Network Key

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Feb 6, 2013 7:26:57 PM
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Teacher

I read and understood the post but when I lost Internet connectivity the AT&T diagnostic told me inter alia to reset the router.

 

What it didn't tell me was that a reset will return the SSID and password to their original settings. I wasted hours trying to restore my Internet access until I figured this out. I recommend that you ask AT&T U-verse to amend their diagnostics.

 

This Community Board is very helpful.

 

Thanks.

 

I read and understood the post but when I lost Internet connectivity the AT&T diagnostic told me inter alia to reset the router.

 

What it didn't tell me was that a reset will return the SSID and password to their original settings. I wasted hours trying to restore my Internet access until I figured this out. I recommend that you ask AT&T U-verse to amend their diagnostics.

 

This Community Board is very helpful.

 

Thanks.

 

Re: Cannot log in to router to change SSID or Network Key

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