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Track Your Order
Manage the status your order.

All you need to get the most out of your AT&T Order Status!

Have you placed an order and are anxiously waiting to have your services installed? Then you're in the right place!

Learn how to check the status of your order, when your installation appointment is scheduled and more. If these resources, videos and messages don't answer your question use just our Ask A Question button to get an answer!

Featured videos

Manage the status your order ...

View and Manage Order Status

If you would like to verify we got your order right, all you need is your order number and billing, shipping, or store zipcode to verify:

  1. The Products and/or services ordered.
  2. The date and time of your installation appointment.
  3. What equipment will be installed by the technician (or by you on a self-install).
  4. Any package tracking details.

Check Order Status

The AT&T Reward Center

Would you like to activate or check the balance on your Reward Card? Just visit the AT&T Reward Center with your 16-digit card number and billing zip code.

The AT&T Reward Center

Sign Up to Access myAT&T

We offer you seamless registration into myAT&T that will allow you to view, manage, and track your order and/or installation appointment.

To register, click here to create a User ID and password.

Manage the status your order ...

View and Manage Order Status

If you would like to verify we got your order right, all you need is your order number and billing, shipping, or store zipcode to verify:

  1. The Products and/or services ordered.
  2. The date and time of your installation appointment.
  3. What equipment will be installed by the technician (or by you on a self-install).
  4. Any package tracking details.

Check Order Status

The AT&T Reward Center

Would you like to activate or check the balance on your Reward Card? Just visit the AT&T Reward Center with your 16-digit card number and billing zip code.

The AT&T Reward Center

Sign Up to Access myAT&T

We offer you seamless registration into myAT&T that will allow you to view, manage, and track your order and/or installation appointment.

To register, click here to create a User ID and password.

Latest discussions about managing your order ...
michaeltmiller

Status of app

I haven't received any kind of email from at&t, but I have a conf#. But can't figure out to track my status of app?
by michaeltmiller on Dec 2, 2019 10:22 AM
1 1 Reply 62 Views
1 Reply
62 Views
Featured messages about managing your order ...

Additional help ...

Other ways to check your wireless order status

  1. Ask us to text you: Enter *6737# (*ORDR#) on your phone's keypad and press the phone icon to send. Follow the prompts.
  2. Use our automated system: Call 877.782.8870 and follow the prompts.
  3. View orders placed at apple.com: Go to the Apple Order Status page and follow the prompts.

Order Online & Get Free Same-day Delivery

With AT&T Ready to Go, get your new device and accessories hand-delivered. Plus, get your smartphone or tablet set up the same day—at no extra cost.

AT&T Ready to Go

Pick-up & Delivery Options

Find out which option works best for you when placing a wireless order online. You may also be eligible for free delivery setup.

Pick-up and Delivery Options

Additional help ...

Other ways to check your wireless order status

  1. Ask us to text you: Enter *6737# (*ORDR#) on your phone's keypad and press the phone icon to send. Follow the prompts.
  2. Use our automated system: Call 877.782.8870 and follow the prompts.
  3. View orders placed at apple.com: Go to the Apple Order Status page and follow the prompts.

Order Online & Get Free Same-day Delivery

With AT&T Ready to Go, get your new device and accessories hand-delivered. Plus, get your smartphone or tablet set up the same day—at no extra cost.

AT&T Ready to Go

Pick-up & Delivery Options

Find out which option works best for you when placing a wireless order online. You may also be eligible for free delivery setup.

Pick-up and Delivery Options