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Posted Mar 5, 2014
12:18:48 PM
Why does live buffer stop while i am watching a recorded show?

Why does live buffer stop while i am watching a recorded show? For example if i select a 1/2 hr recorded comedy to watch while an hour long dram is buffering, when i come back to TV it starts at that point as if i just changed to that channel and no buffer is available.

Why does live buffer stop while i am watching a recorded show? For example if i select a 1/2 hr recorded comedy to watch while an hour long dram is buffering, when i come back to TV it starts at that point as if i just changed to that channel and no buffer is available.

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Mar 5, 2014 2:46:31 PM
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ACE - Expert
joewalk0002 - Are you trying to replicate the advertised pause & pickup (in another room? That is a mis-statement. Some, that listened to the add say it applies to recordings, not live. Which is partially true. It is recordings, but the button/function is STOP, not pause.

When watching a live show, if you leave the channel, in any way, even for less than a second, the buffer goes away. That is the way it works.

If you want to "pause" a show and come back to it -
Set it to record.
Watch the recording.
Press the stop button or go direct to another channel.
To return to the "paused" recording hit the last button. You can also return to that point any time, any STB via the recording menu.

The "auto loss" occurs when watching a live show & a message appears saying it was removed from the buffer because some other resource needed it. I am not sure why I need to know, unless I tried a rewind. Maybe it would make sense not to display the message automatically. Display only on rewind. Either way the customer has no control of what happened.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Why does live buffer stop while i am watching a recorded show?

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Mar 5, 2014 1:10:39 PM
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ACE - Expert

Because U-verse has limited streams available coming into the house, it doesn't decide to use one just-in-case you quit recording a show and want to rewind to the beginning of what you were tuned to before you started watching the recording.

 

You can always press the Record button before beginning to watch the already recorded show and it will save any buffered content as well as any continuing content up to the end of the current show.

 

Because U-verse has limited streams available coming into the house, it doesn't decide to use one just-in-case you quit recording a show and want to rewind to the beginning of what you were tuned to before you started watching the recording.

 

You can always press the Record button before beginning to watch the already recorded show and it will save any buffered content as well as any continuing content up to the end of the current show.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Why does live buffer stop while i am watching a recorded show?

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Mar 5, 2014 1:35:03 PM
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In would understand that to be the reason if i was recording anything at all. But just this very minute with no recordings being made i swithched to a recorded show and back to live and the buffer is empty and starting fresh.

The only incoming stream would have been the live show i was watching because the recorded show is stored in my stb , correct?

 

In would understand that to be the reason if i was recording anything at all. But just this very minute with no recordings being made i swithched to a recorded show and back to live and the buffer is empty and starting fresh.

The only incoming stream would have been the live show i was watching because the recorded show is stored in my stb , correct?

 

Re: Why does live buffer stop while i am watching a recorded show?

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Mar 5, 2014 1:53:15 PM
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ACE - Expert
joewalk0002 - Your two posts in this thread are two different things.

When you change channels, including watching a recording, the buffer on the channel you are leaving is lost. This is why you cannot toggle two live buffers. You cannot toggle two recordings, because recordings are accessible on only one channel - 9999. If at&t opened up channel 9998 for additional access to recordings, the last button would toggle the two.

The reason for the auto loss of a buffer is not known. I had not seen that for some time & it just occurred at 4:30. I think there was not enough activity to cause it, but, it may have been overlap on two recordings.
joewalk0002 - Your two posts in this thread are two different things.

When you change channels, including watching a recording, the buffer on the channel you are leaving is lost. This is why you cannot toggle two live buffers. You cannot toggle two recordings, because recordings are accessible on only one channel - 9999. If at&t opened up channel 9998 for additional access to recordings, the last button would toggle the two.

The reason for the auto loss of a buffer is not known. I had not seen that for some time & it just occurred at 4:30. I think there was not enough activity to cause it, but, it may have been overlap on two recordings.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Why does live buffer stop while i am watching a recorded show?

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Mar 5, 2014 2:19:38 PM
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aviewer - i dont think you understood my question. In both posts i attempted to describe the same problem.

Simply put--- When i am watching a live show and pause it, then start to view a recorded show, even if only for 1 minute, when i return to broadcaast tv from the recording, the buffer is lost and it starts fresh at the time i return.

If that is just the way Uverse works i can accept that.

The explanations i have received so far indicate that i am trying to view two live "streams' or two "live buffers" which is not what iwas describing. 

Also i am not familiar with what you desribe as "auto loss" of the buffer. Can you explain please? 

aviewer - i dont think you understood my question. In both posts i attempted to describe the same problem.

Simply put--- When i am watching a live show and pause it, then start to view a recorded show, even if only for 1 minute, when i return to broadcaast tv from the recording, the buffer is lost and it starts fresh at the time i return.

If that is just the way Uverse works i can accept that.

The explanations i have received so far indicate that i am trying to view two live "streams' or two "live buffers" which is not what iwas describing. 

Also i am not familiar with what you desribe as "auto loss" of the buffer. Can you explain please? 

Re: Why does live buffer stop while i am watching a recorded show?

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Mar 5, 2014 2:45:26 PM
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ACE - Master

Bottom line....LIVE TV is only buffered as long as you do not leave that channel. 

 

If you change over to watch a recording (or if the dog steps on the remote and changes the channel), then, yes, your LIVE TV buffer is lost.   Been there, done that.

Bottom line....LIVE TV is only buffered as long as you do not leave that channel. 

 

If you change over to watch a recording (or if the dog steps on the remote and changes the channel), then, yes, your LIVE TV buffer is lost.   Been there, done that.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Why does live buffer stop while i am watching a recorded show?

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Mar 5, 2014 2:46:31 PM
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ACE - Expert
joewalk0002 - Are you trying to replicate the advertised pause & pickup (in another room? That is a mis-statement. Some, that listened to the add say it applies to recordings, not live. Which is partially true. It is recordings, but the button/function is STOP, not pause.

When watching a live show, if you leave the channel, in any way, even for less than a second, the buffer goes away. That is the way it works.

If you want to "pause" a show and come back to it -
Set it to record.
Watch the recording.
Press the stop button or go direct to another channel.
To return to the "paused" recording hit the last button. You can also return to that point any time, any STB via the recording menu.

The "auto loss" occurs when watching a live show & a message appears saying it was removed from the buffer because some other resource needed it. I am not sure why I need to know, unless I tried a rewind. Maybe it would make sense not to display the message automatically. Display only on rewind. Either way the customer has no control of what happened.
joewalk0002 - Are you trying to replicate the advertised pause & pickup (in another room? That is a mis-statement. Some, that listened to the add say it applies to recordings, not live. Which is partially true. It is recordings, but the button/function is STOP, not pause.

When watching a live show, if you leave the channel, in any way, even for less than a second, the buffer goes away. That is the way it works.

If you want to "pause" a show and come back to it -
Set it to record.
Watch the recording.
Press the stop button or go direct to another channel.
To return to the "paused" recording hit the last button. You can also return to that point any time, any STB via the recording menu.

The "auto loss" occurs when watching a live show & a message appears saying it was removed from the buffer because some other resource needed it. I am not sure why I need to know, unless I tried a rewind. Maybe it would make sense not to display the message automatically. Display only on rewind. Either way the customer has no control of what happened.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Why does live buffer stop while i am watching a recorded show?

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Mar 5, 2014 3:26:15 PM
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Thanks,  

I wasnt doing anything fancy,like switching rooms. 

 

This answers my question perfectly.----> When watching a live show, if you leave the channel, in any way, even for less than a second, the buffer goes away. That is the way it works

Thanks,  

I wasnt doing anything fancy,like switching rooms. 

 

This answers my question perfectly.----> When watching a live show, if you leave the channel, in any way, even for less than a second, the buffer goes away. That is the way it works

Re: Why does live buffer stop while i am watching a recorded show?

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Sep 28, 2015 10:51:11 AM
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Bottom line...the lack of dual live bufferis an amazing display of incompetence in design. 

I remember Directv being hounded by customers back in the 90's for not having it, until finally they did.  It's a great convenience. You're watching one channel, flip to another for a while, then flip back to the first channel, and now you just back up a little to see what you missed.  

Fabulous! Duh!  Been enjoying that on Verizon Fios for years, but now live in Uverse "territory."

this omission is only equaled by the amazing lack of slow motion playback on Uverse, something I previously always had since my VCR in the 80's!  

Cutting edge technology, not. 

 

Bottom line...the lack of dual live bufferis an amazing display of incompetence in design. 

I remember Directv being hounded by customers back in the 90's for not having it, until finally they did.  It's a great convenience. You're watching one channel, flip to another for a while, then flip back to the first channel, and now you just back up a little to see what you missed.  

Fabulous! Duh!  Been enjoying that on Verizon Fios for years, but now live in Uverse "territory."

this omission is only equaled by the amazing lack of slow motion playback on Uverse, something I previously always had since my VCR in the 80's!  

Cutting edge technology, not. 

 

Re: Why does live buffer stop while i am watching a recorded show?

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Sep 28, 2015 10:59:10 AM
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ACE - Expert

You can actually accomplish this by RECORDING the program that you are interested in.  Then you can switch between that and other channels (or recordings) without losing any of it.

 

You can actually accomplish this by RECORDING the program that you are interested in.  Then you can switch between that and other channels (or recordings) without losing any of it.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Why does live buffer stop while i am watching a recorded show?

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Sep 28, 2015 12:36:59 PM
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Yes, but I'm not interested in extra work-arounds that leave little recordings on my dvr that I have to go back and clean off later.
How about just doing it right, so that we catch up to the 90's?
Yes, but I'm not interested in extra work-arounds that leave little recordings on my dvr that I have to go back and clean off later.
How about just doing it right, so that we catch up to the 90's?

Re: Why does live buffer stop while i am watching a recorded show?

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Sep 28, 2015 12:57:43 PM
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ACE - Master

Amassengale wrote:
Yes, but I'm not interested in extra work-arounds that leave little recordings on my dvr that I have to go back and clean off later.
How about just doing it right, so that we catch up to the 90's?

How about just going back to DirectTV?


Amassengale wrote:
Yes, but I'm not interested in extra work-arounds that leave little recordings on my dvr that I have to go back and clean off later.
How about just doing it right, so that we catch up to the 90's?

How about just going back to DirectTV?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Why does live buffer stop while i am watching a recorded show?

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Sep 28, 2015 1:00:28 PM
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ACE - Expert

I always just press Erase when I'm done watching a recording.  No little pieces sitting around the DVR.

 

Do you understand how U-verse uses a limited number of streams into your home.  Do you also comprehend that it would have to use an additional stream to continue to buffer the channel you just switched off of, just in case you come back?

 

I always just press Erase when I'm done watching a recording.  No little pieces sitting around the DVR.

 

Do you understand how U-verse uses a limited number of streams into your home.  Do you also comprehend that it would have to use an additional stream to continue to buffer the channel you just switched off of, just in case you come back?

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Why does live buffer stop while i am watching a recorded show?

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Sep 28, 2015 1:03:50 PM
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ACE - Master

"Tis better to hit the RECORD button than to curse the lack of buffers."

"Tis better to hit the RECORD button than to curse the lack of buffers."

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Why does live buffer stop while i am watching a recorded show?

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Sep 28, 2015 2:09:59 PM
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Yeah Buddy, yo comprendo.
Guess you're paid by AT&T.
One channel reserved for a great convenience for the user, instead of pressing extra buttons all the time. Not that tough.


---Insert Reply Above This L


Sent from my iPhone
Yeah Buddy, yo comprendo.
Guess you're paid by AT&T.
One channel reserved for a great convenience for the user, instead of pressing extra buttons all the time. Not that tough.


---Insert Reply Above This L


Sent from my iPhone

Re: Why does live buffer stop while i am watching a recorded show?

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Sep 28, 2015 2:12:59 PM
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Disagree. If we can get the problem fixed.


Disagree. If we can get the problem fixed.


Re: Why does live buffer stop while i am watching a recorded show?

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Sep 28, 2015 2:16:03 PM
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ACE - Expert

One stream out of only four?  per TV?   I surely wouldn't want that.  Maybe when most subscribers have gigapower they'll increase the stream limits to where that would make sense.

 

One stream out of only four?  per TV?   I surely wouldn't want that.  Maybe when most subscribers have gigapower they'll increase the stream limits to where that would make sense.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Why does live buffer stop while i am watching a recorded show?

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Sep 28, 2015 2:22:39 PM
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Just add one more dedicated stream. After 15 years of having it on other systems, do I really have to go backwards now ?


Just add one more dedicated stream. After 15 years of having it on other systems, do I really have to go backwards now ?


Re: Why does live buffer stop while i am watching a recorded show?

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Sep 28, 2015 2:29:22 PM
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ACE - Expert

The number of streams is based on bandwidth limitations.  That stream would be necessary for each TV Receiver, thus your "one stream" is now two extra streams for two receivers, meaning two TVs watching live TV now consume all the streams in a non-Gigapower home (and all but one in a Gigapower home).

 

I'm not saying that it shouldn't work the way you ask in a perfect world.  However, U-verse has to work within limitations, and the stream limitation being one of the most confining.  They're supposedly reengineering U-verse towards a common platform with DIRECTV.  Maybe then you can get it.

 

The number of streams is based on bandwidth limitations.  That stream would be necessary for each TV Receiver, thus your "one stream" is now two extra streams for two receivers, meaning two TVs watching live TV now consume all the streams in a non-Gigapower home (and all but one in a Gigapower home).

 

I'm not saying that it shouldn't work the way you ask in a perfect world.  However, U-verse has to work within limitations, and the stream limitation being one of the most confining.  They're supposedly reengineering U-verse towards a common platform with DIRECTV.  Maybe then you can get it.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Why does live buffer stop while i am watching a recorded show?

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Sep 28, 2015 2:35:32 PM
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ACE - Master

Amassengale wrote:
Just add one more dedicated stream. After 15 years of having it on other systems, do I really have to go backwards now ?



Who gets to use that 'dedicated stream'?  Me or family members watching the other 2 boxes?

 

That's like the commercial showing the family members fighting over the last Eggo!


Amassengale wrote:
Just add one more dedicated stream. After 15 years of having it on other systems, do I really have to go backwards now ?



Who gets to use that 'dedicated stream'?  Me or family members watching the other 2 boxes?

 

That's like the commercial showing the family members fighting over the last Eggo!

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Why does live buffer stop while i am watching a recorded show?

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Sep 28, 2015 3:14:59 PM
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I hope so. Thanks much for the info.


I hope so. Thanks much for the info.


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