Contributor
•
2 Messages
Terabyte HD DVR receiver not offered by AT&T U-verse in Florida Keys (PACE IPH8010)
How does AT&T U-verse expect to complete on-par with DirecTV and DISH without making provision for a comparable high-capacity (one terabyte) HD DVR receiver, as it does in other geographic areas with the PACE IPH8010? And it appears there are no special-case provisioning, not even with getting higher-up AT&T manager types involved. A new-install in Key West came with a Cisco ISB7050 which has a 500GB capacity.
At some point, the question will be posed directly, to speak in terms of hard-drive (data bytes) space capacity rather in more general 'recording hours' reference -- likely not until enough potential customers stand up to AT&T in areas like the Florida Keys where for whatever lame reason, the equipment is not available to new / existing customers.
Both the DirecTV Genie and DISH Hopper offer such higher-capacity, and also consider that the AT&T U-verse total-home DVR service does not permit more than one DVR box in the house-connection, as does DirecTV (first-hand experience).
rdljr
Guru
•
921 Messages
9 years ago
0
0
sbb_uv
Contributor
•
2 Messages
9 years ago
Well, now that makes little sense to deny a competitive alternative solution simply because it's dedicated to a small-subset of potential customers.
Sadly, it took more than a week for AT&T mgmt types to come to a no-chance-in-purgatory decision (even after I was in on a customer service, tier-2, and a somewhat assertive mgmt person from Texas) that there will be no terabyte HD DVR receivers in an "updated configuration" (now with fiber-optic support) for the geographic area in the Florida Keys and Key West.
And furthermore for AT&T U-verse to not support multiple DVRs and a given "Total Home" configuration as does DirecTV, even further buries the opportunity for offering a competing solution to the masses.
0
0