Ask a question
Search in U-verse Forums

U-verse Forums

Reply
Posted Aug 21, 2012
8:19:48 PM
Suggestion: store the scheduling on a remote server

I'm getting a replacement DVR tomorrow, to replace the one we've had for several years now. When we install the new one, all of our scheduling will be gone, and we'll have to go through and reschedule everything. It'll be a real pain, because some of the series we have scheduled aren't currently being broadcast, and so we won't be able to schedule them, and will have to keep a sharp eye out for when they come back on in the fall. This could easily be avoided if the scheduling were kept on a remote server. Or perhaps it could be temporarily backed up remotely so that it could be restored on a new DVR. It is certainly possible to do this, since I can access my DVR from here, and view my scheduled recordings.

 

In addition, of course, all my recorded shows will also go with the old box, but that's a separate problem. It was once again explained to me that there's no way to transfer those recorded shows to the new box. I told the tech to give me a screwdriver and 45 minutes, and I could transfer them. He laughed and said he'd pretend he didn't hear that. But the simple fact is that, in the second decade of the 21st century, it's ludicrous to still be dealing with silly problems like this. Transferring data from one drive to another - which is all we're talking about - is a simple operation. So why do all the TV providers pretend that it's some sort of insurmountable problem?

I'm getting a replacement DVR tomorrow, to replace the one we've had for several years now. When we install the new one, all of our scheduling will be gone, and we'll have to go through and reschedule everything. It'll be a real pain, because some of the series we have scheduled aren't currently being broadcast, and so we won't be able to schedule them, and will have to keep a sharp eye out for when they come back on in the fall. This could easily be avoided if the scheduling were kept on a remote server. Or perhaps it could be temporarily backed up remotely so that it could be restored on a new DVR. It is certainly possible to do this, since I can access my DVR from here, and view my scheduled recordings.

 

In addition, of course, all my recorded shows will also go with the old box, but that's a separate problem. It was once again explained to me that there's no way to transfer those recorded shows to the new box. I told the tech to give me a screwdriver and 45 minutes, and I could transfer them. He laughed and said he'd pretend he didn't hear that. But the simple fact is that, in the second decade of the 21st century, it's ludicrous to still be dealing with silly problems like this. Transferring data from one drive to another - which is all we're talking about - is a simple operation. So why do all the TV providers pretend that it's some sort of insurmountable problem?

0
(0)
  • Rate this reply
View profile
Solved
Aug 21, 2012 8:32:24 PM
0
(0)
ACE - Expert

hscoggins wrote:

 

I'm getting a replacement DVR tomorrow, to replace the one we've had for several years now. When we install the new one, all of our scheduling will be gone, and we'll have to go through and reschedule everything. It'll be a real pain, because some of the series we have scheduled aren't currently being broadcast, and so we won't be able to schedule them, and will have to keep a sharp eye out for when they come back on in the fall. This could easily be avoided if the scheduling were kept on a remote server. Or perhaps it could be temporarily backed up remotely so that it could be restored on a new DVR. It is certainly possible to do this, since I can access my DVR from here, and view my scheduled recordings.


Your statement is not correct,  All scheduled recordings are stored on a U-verse server; therefore, when you change DVR's, you do not need to re-setup your series and scheduled recordings.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Accepted Solution

Suggestion: store the scheduling on a remote server

2,051 views
14 replies
(0) Me too
(0) Me too
Reply
View all replies
(14)
Highlighted
0
(0)
  • Rate this reply
View profile
Solved
Aug 21, 2012 8:32:24 PM
0
(0)
ACE - Expert

hscoggins wrote:

 

I'm getting a replacement DVR tomorrow, to replace the one we've had for several years now. When we install the new one, all of our scheduling will be gone, and we'll have to go through and reschedule everything. It'll be a real pain, because some of the series we have scheduled aren't currently being broadcast, and so we won't be able to schedule them, and will have to keep a sharp eye out for when they come back on in the fall. This could easily be avoided if the scheduling were kept on a remote server. Or perhaps it could be temporarily backed up remotely so that it could be restored on a new DVR. It is certainly possible to do this, since I can access my DVR from here, and view my scheduled recordings.


Your statement is not correct,  All scheduled recordings are stored on a U-verse server; therefore, when you change DVR's, you do not need to re-setup your series and scheduled recordings.


hscoggins wrote:

 

I'm getting a replacement DVR tomorrow, to replace the one we've had for several years now. When we install the new one, all of our scheduling will be gone, and we'll have to go through and reschedule everything. It'll be a real pain, because some of the series we have scheduled aren't currently being broadcast, and so we won't be able to schedule them, and will have to keep a sharp eye out for when they come back on in the fall. This could easily be avoided if the scheduling were kept on a remote server. Or perhaps it could be temporarily backed up remotely so that it could be restored on a new DVR. It is certainly possible to do this, since I can access my DVR from here, and view my scheduled recordings.


Your statement is not correct,  All scheduled recordings are stored on a U-verse server; therefore, when you change DVR's, you do not need to re-setup your series and scheduled recordings.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Suggestion: store the scheduling on a remote server

2 of 15 (2,046 Views)
Solution
0
(0)
  • Rate this reply
View profile
Aug 22, 2012 3:55:59 AM
0
(0)
Tutor
Edited by hscoggins on Aug 22, 2012 at 3:57:04 AM

That's good to know. I'll verify that when I install the new box, and mark this as a solution.

 

Now if they'll just claw their way into the 21st century, and provide a way to transfer recorded programs...

 

Thanks.

That's good to know. I'll verify that when I install the new box, and mark this as a solution.

 

Now if they'll just claw their way into the 21st century, and provide a way to transfer recorded programs...

 

Thanks.

Re: Suggestion: store the scheduling on a remote server

[ Edited ]
3 of 15 (2,015 Views)
0
(0)
  • Rate this reply
View profile
Aug 22, 2012 5:25:12 AM
0
(0)
ACE - Master
Edited by skeeterintexas on Aug 22, 2012 at 5:25:40 AM

Others will chime in but I can confirm that our scheduled recordings were in place when we had our DVR replaced.

 

I was pleasantly surprised.  Smiley Very Happy

Others will chime in but I can confirm that our scheduled recordings were in place when we had our DVR replaced.

 

I was pleasantly surprised.  Smiley Very Happy

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Suggestion: store the scheduling on a remote server

[ Edited ]
4 of 15 (2,002 Views)
0
(0)
  • Rate this reply
View profile
Aug 22, 2012 10:18:28 PM
0
(0)
ACE - Master
The only way that they would be lost is if they have to "rebuild your account." That is done when there is a discrepancy between what your DVR shows in terms of number of recordings and what the AT&T servers are showing. That happened to me three years ago and we had to start reprogramming from scratch.
The only way that they would be lost is if they have to "rebuild your account." That is done when there is a discrepancy between what your DVR shows in terms of number of recordings and what the AT&T servers are showing. That happened to me three years ago and we had to start reprogramming from scratch.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Suggestion: store the scheduling on a remote server

5 of 15 (1,962 Views)
0
(0)
  • Rate this reply
View profile
Aug 23, 2012 3:36:43 PM
0
(0)
Tutor

I can now confirm that the scheduling is retained when the DVR is replaced. However, I had not even thought about the Favorite channels; they get lost along with any recorded programs. And they're a HUGE pain to set up. That needs some work, too.

I can now confirm that the scheduling is retained when the DVR is replaced. However, I had not even thought about the Favorite channels; they get lost along with any recorded programs. And they're a HUGE pain to set up. That needs some work, too.

Re: Suggestion: store the scheduling on a remote server

6 of 15 (1,924 Views)
0
(0)
  • Rate this reply
View profile
Aug 25, 2012 5:34:16 PM
0
(0)
Guru

The problem with that, is that "Favorite" channels are saved on each separate receiver, where as there is only one DVR.

The problem with that, is that "Favorite" channels are saved on each separate receiver, where as there is only one DVR.

Re: Suggestion: store the scheduling on a remote server

7 of 15 (1,576 Views)
0
(0)
  • Rate this reply
View profile
Aug 26, 2012 7:06:42 AM
0
(0)
ACE - Master

sbriand wrote:

The problem with that, is that "Favorite" channels are saved on each separate receiver, where as there is only one DVR.


I guess that's a matter of how you look at it.  If you have several different people with their own stb, then having their "favorites" on that stb makes sense.

 

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway

sbriand wrote:

The problem with that, is that "Favorite" channels are saved on each separate receiver, where as there is only one DVR.


I guess that's a matter of how you look at it.  If you have several different people with their own stb, then having their "favorites" on that stb makes sense.

 

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Suggestion: store the scheduling on a remote server

8 of 15 (1,464 Views)
0
(0)
  • Rate this reply
View profile
Aug 26, 2012 9:09:29 AM
0
(0)
ACE - Master

oufanindallas wrote:

sbriand wrote:

The problem with that, is that "Favorite" channels are saved on each separate receiver, where as there is only one DVR.


I guess that's a matter of how you look at it.  If you have several different people with their own stb, then having their "favorites" on that stb makes sense.

 


DH has his faves set on the big TV in the LR and I have mine set on the STB in the office.

 


oufanindallas wrote:

sbriand wrote:

The problem with that, is that "Favorite" channels are saved on each separate receiver, where as there is only one DVR.


I guess that's a matter of how you look at it.  If you have several different people with their own stb, then having their "favorites" on that stb makes sense.

 


DH has his faves set on the big TV in the LR and I have mine set on the STB in the office.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Suggestion: store the scheduling on a remote server

9 of 15 (1,443 Views)
0
(0)
  • Rate this reply
View profile
Aug 26, 2012 3:09:42 PM
0
(0)
Tutor

sbriand wrote:

The problem with that, is that "Favorite" channels are saved on each separate receiver, where as there is only one DVR.


I understand, but they could make it LOTS easier to set them up. For one thing, when setting your Favorites, you can't enter a channel number to jump to, as you can in the Guide, and when actually using the Favorites. You have to page down many pages just to get to the 1000s, where the HD channels start. Really dumb UI.

Anyone from AT&T listening?


sbriand wrote:

The problem with that, is that "Favorite" channels are saved on each separate receiver, where as there is only one DVR.


I understand, but they could make it LOTS easier to set them up. For one thing, when setting your Favorites, you can't enter a channel number to jump to, as you can in the Guide, and when actually using the Favorites. You have to page down many pages just to get to the 1000s, where the HD channels start. Really dumb UI.

Anyone from AT&T listening?

Re: Suggestion: store the scheduling on a remote server

10 of 15 (1,383 Views)
0
(0)
  • Rate this reply
View profile
Aug 26, 2012 3:25:18 PM
0
(0)
ACE - Expert

hscoggins wrote:

I understand, but they could make it LOTS easier to set them up. For one thing, when setting your Favorites, you can't enter a channel number to jump to, as you can in the Guide, and when actually using the Favorites. You have to page down many pages just to get to the 1000s, where the HD channels start. Really dumb UI.

Anyone from AT&T listening?


You can add or remove the current channel to Favorites as follows:

 

1. Press the ENTER (ZOOM) button in the lower right hand corner of the remote

 

2. Press OK to Add channel to favorites or Remove from favorites

 


You can also use the ENTER (ZOOM) button to access the Favorites Guide (View favorite channels).  When in the Favorites Guide, you should be able to enter a channel number to skip ahead just as you can in the full Guide.  I don't understand why you have been unable to do that.


hscoggins wrote:

I understand, but they could make it LOTS easier to set them up. For one thing, when setting your Favorites, you can't enter a channel number to jump to, as you can in the Guide, and when actually using the Favorites. You have to page down many pages just to get to the 1000s, where the HD channels start. Really dumb UI.

Anyone from AT&T listening?


You can add or remove the current channel to Favorites as follows:

 

1. Press the ENTER (ZOOM) button in the lower right hand corner of the remote

 

2. Press OK to Add channel to favorites or Remove from favorites

 


You can also use the ENTER (ZOOM) button to access the Favorites Guide (View favorite channels).  When in the Favorites Guide, you should be able to enter a channel number to skip ahead just as you can in the full Guide.  I don't understand why you have been unable to do that.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Suggestion: store the scheduling on a remote server

11 of 15 (1,378 Views)
0
(0)
  • Rate this reply
View profile
Aug 26, 2012 3:50:20 PM
0
(0)
ACE - Expert
hscoggins - TG gives some standard navigation - Also include the channel up down to page.

What got me curious is that these are channels you selected. If you do not want to include the SD channels, why are they there?
hscoggins - TG gives some standard navigation - Also include the channel up down to page.

What got me curious is that these are channels you selected. If you do not want to include the SD channels, why are they there?
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Suggestion: store the scheduling on a remote server

12 of 15 (1,371 Views)
0
(0)
  • Rate this reply
View profile
Aug 27, 2012 9:25:01 AM
0
(0)
ACE - Expert

Um, guys, he said he can enter the channel number when viewing the favorites channel list, and he probably doesn't have the SD channels on his favorites.  He's just using the original method to maintain the favorites list.  When doing so you cannot enter a channel number to directly access a channel so that you can include/exclude it from the favorites list.  You can use channel up/down to skip one "page" at a time.

 

I do think TG's recommendation of using the ENTER button is the way to go.

 

Um, guys, he said he can enter the channel number when viewing the favorites channel list, and he probably doesn't have the SD channels on his favorites.  He's just using the original method to maintain the favorites list.  When doing so you cannot enter a channel number to directly access a channel so that you can include/exclude it from the favorites list.  You can use channel up/down to skip one "page" at a time.

 

I do think TG's recommendation of using the ENTER button is the way to go.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Suggestion: store the scheduling on a remote server

13 of 15 (1,216 Views)
0
(0)
  • Rate this reply
View profile
Aug 29, 2012 2:15:44 PM
0
(0)
ACE - Master

sbriand wrote:

The problem with that, is that "Favorite" channels are saved on each separate receiver, where as there is only one DVR.


Yup.  I wish that you could do the Favorite setup on each box, via the PC, like the web remote.  Would be much faster.


sbriand wrote:

The problem with that, is that "Favorite" channels are saved on each separate receiver, where as there is only one DVR.


Yup.  I wish that you could do the Favorite setup on each box, via the PC, like the web remote.  Would be much faster.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Suggestion: store the scheduling on a remote server

14 of 15 (1,095 Views)
0
(0)
  • Rate this reply
View profile
Aug 29, 2012 7:29:57 PM
0
(0)
Expert

They're working on it, MS is the hold-out, LOL!

 


dhascall wrote:

sbriand wrote:

The problem with that, is that "Favorite" channels are saved on each separate receiver, where as there is only one DVR.


Yup.  I wish that you could do the Favorite setup on each box, via the PC, like the web remote.  Would be much faster.




They're working on it, MS is the hold-out, LOL!

 


dhascall wrote:

sbriand wrote:

The problem with that, is that "Favorite" channels are saved on each separate receiver, where as there is only one DVR.


Yup.  I wish that you could do the Favorite setup on each box, via the PC, like the web remote.  Would be much faster.




Re: Suggestion: store the scheduling on a remote server

15 of 15 (1,087 Views)
Advanced
You must be signed in to add attachments
Share this post
Share this post