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Posted May 24, 2013
11:56:53 PM
MUST READ! NEW UPGRADES "UVERSE TECH"
Edited by ulvlelrlsleltlelclh on May 25, 2013 at 1:41:37 AM

I have seen a lot of questions regarding 2013 upgrades. I have also seen a LOT of incorrect responses to these questions. Ill cover what I KNOW is on the way and what is being tested. The area I work in is a very well known test location for testing.

1. Stream increase- U-verse is an IP based TV service that currently offers 4 streams per customer. Mid July there will be an increase to 6 streams.
2. New Gateway- The NVG589 Gateway has been released already and is currently very limited and is for NEW installs only.
3. Internet speed increase- The top is 24MB down 5MB up. July is the release for 48-60MB down and up to 10MB upload.

Ill explain what these mean the best I can.
A stream is basically 1 channel. So when you are watching a live TV program you are using 1 stream. If you are recording a program you are using 1 stream. If you are recording HD you are using 2 streams due to high bandwidth. "1.75 stream actually" . So if you have 4 boxes you can watch 4 different channels at once but then you have no streams to record. If you want to record a sd program one of the boxes would need to give up its stream to allow the recording. Recording 2 sd and 2 boxes would have to give up their streams. For 1 hd recording 2 would need to give their streams up and so on... This is a big problem with large households or heavy dvr users. ATT offers up to 8 boxes per household. Even with 8 boxes only 4 could surf at once leading to this increase. No, still won't be able to surf 8 because there will only be 6 but never seen 8 boxes simultaneously in use. It was found most customers at most use six streams, 2 in progress HD recordings and surfing 2-3 boxes=6.
So when watching your tv only the channel your watching is being sent to the box. When you change the channel a request is sent to the office and different channel sent back instantly. This method uses very little bandwidth. Cable companys send all signals to the box at once and the box filters the channels. This is why cable companys like twc and comcast have so many issues with random picture issues from signals bleeding together. Back to streams uverse will continue to add streams until negative feedback drops below "x".

The NVG589 will be the first gateway with the N router feature extending wifi range. This gateway must have CAT 5 feeding the signal in. This will remove current problems caused by coax feeds. " can feed signal OUT to boxes via coax". Bonded customers will see the biggest change. Right now there has to be a outside unit, an internal battery unit, and inside wifi unit. 589 has all built into gateway that is smaller than current 3801 gateways. This gateway reduces 3 points of failure ad works great.
The new internet speeds are not advertised yet but increase in bandwidth cap is already at "most" locations just waiting for more location upgrades before sale release.
COMING FALL 2013- another gateway with WAP built in, AC routing, 8 port e.
Cloud DVR storage- no more lost recording when replacing bad box, also means.
Will add more if questions

I have seen a lot of questions regarding 2013 upgrades. I have also seen a LOT of incorrect responses to these questions. Ill cover what I KNOW is on the way and what is being tested. The area I work in is a very well known test location for testing.

1. Stream increase- U-verse is an IP based TV service that currently offers 4 streams per customer. Mid July there will be an increase to 6 streams.
2. New Gateway- The NVG589 Gateway has been released already and is currently very limited and is for NEW installs only.
3. Internet speed increase- The top is 24MB down 5MB up. July is the release for 48-60MB down and up to 10MB upload.

Ill explain what these mean the best I can.
A stream is basically 1 channel. So when you are watching a live TV program you are using 1 stream. If you are recording a program you are using 1 stream. If you are recording HD you are using 2 streams due to high bandwidth. "1.75 stream actually" . So if you have 4 boxes you can watch 4 different channels at once but then you have no streams to record. If you want to record a sd program one of the boxes would need to give up its stream to allow the recording. Recording 2 sd and 2 boxes would have to give up their streams. For 1 hd recording 2 would need to give their streams up and so on... This is a big problem with large households or heavy dvr users. ATT offers up to 8 boxes per household. Even with 8 boxes only 4 could surf at once leading to this increase. No, still won't be able to surf 8 because there will only be 6 but never seen 8 boxes simultaneously in use. It was found most customers at most use six streams, 2 in progress HD recordings and surfing 2-3 boxes=6.
So when watching your tv only the channel your watching is being sent to the box. When you change the channel a request is sent to the office and different channel sent back instantly. This method uses very little bandwidth. Cable companys send all signals to the box at once and the box filters the channels. This is why cable companys like twc and comcast have so many issues with random picture issues from signals bleeding together. Back to streams uverse will continue to add streams until negative feedback drops below "x".

The NVG589 will be the first gateway with the N router feature extending wifi range. This gateway must have CAT 5 feeding the signal in. This will remove current problems caused by coax feeds. " can feed signal OUT to boxes via coax". Bonded customers will see the biggest change. Right now there has to be a outside unit, an internal battery unit, and inside wifi unit. 589 has all built into gateway that is smaller than current 3801 gateways. This gateway reduces 3 points of failure ad works great.
The new internet speeds are not advertised yet but increase in bandwidth cap is already at "most" locations just waiting for more location upgrades before sale release.
COMING FALL 2013- another gateway with WAP built in, AC routing, 8 port e.
Cloud DVR storage- no more lost recording when replacing bad box, also means.
Will add more if questions

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

MUST READ! NEW UPGRADES "UVERSE TECH"

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Jun 15, 2013 6:14:07 PM
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Edited by trparky on Jun 15, 2013 at 6:26:14 PM

I pay about $200 to TWC as of right now with Whole House DVR, 50/5 Internet, and home phone. If I can get a better deal with close to the same Internet speeds, I'll jump at the chance. Anything to save some money.

 

EDIT

It would be $137 for the top speeds now which are 24 Mbps, U200, and Home Phone.  Here's to hoping that AT&T doesn't price themselves out of the market with the higher speed Internet tiers.  If they are competitive, then I'm switching.

I pay about $200 to TWC as of right now with Whole House DVR, 50/5 Internet, and home phone. If I can get a better deal with close to the same Internet speeds, I'll jump at the chance. Anything to save some money.

 

EDIT

It would be $137 for the top speeds now which are 24 Mbps, U200, and Home Phone.  Here's to hoping that AT&T doesn't price themselves out of the market with the higher speed Internet tiers.  If they are competitive, then I'm switching.

The uversecare@att.com team, otherwise known as the uVerse Technical Support Miracle Workers.

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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Jun 15, 2013 7:26:57 PM
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My Vip2250 has a 500G hard drive.  Still 4 streams, but rumored 6 or more in the near future.

 

As I proposed a couple months ago, the network DVR is dying, Uverse DVR is going to the cloud.

http://www.digitaltveurope.net/spot/network-dvr-the-killer-app-for-cloud-tv/#.UZBqFp1j0xg.email

 

Have a hunch ATT will, IMHO, overprice those offerings as they overprice them now. Smiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

My Vip2250 has a 500G hard drive.  Still 4 streams, but rumored 6 or more in the near future.

 

As I proposed a couple months ago, the network DVR is dying, Uverse DVR is going to the cloud.

http://www.digitaltveurope.net/spot/network-dvr-the-killer-app-for-cloud-tv/#.UZBqFp1j0xg.email

 

Have a hunch ATT will, IMHO, overprice those offerings as they overprice them now. Smiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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Jun 15, 2013 7:33:45 PM
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Edited by trparky on Jun 15, 2013 at 7:34:16 PM

So you think they will be more expensive? If they are maybe $20 more than what their current prices are, it would still result in some cost savings for me.

So you think they will be more expensive? If they are maybe $20 more than what their current prices are, it would still result in some cost savings for me.

The uversecare@att.com team, otherwise known as the uVerse Technical Support Miracle Workers.

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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Jun 15, 2013 7:46:25 PM
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Are they handing out newer DVRs?  Why I ask is that I remember that set top box model number.  I remember reading about newer black-colored DVRs instead of the silver models.

 

I currently have two DVRs in the house each with a 500 GB drive in it for a total of about a Terabyte of storage which equals out to roughly 75 hours of HD content per box or 150 hours total in the whole house.  If AT&T can match that, that will be extremely cool.

Are they handing out newer DVRs?  Why I ask is that I remember that set top box model number.  I remember reading about newer black-colored DVRs instead of the silver models.

 

I currently have two DVRs in the house each with a 500 GB drive in it for a total of about a Terabyte of storage which equals out to roughly 75 hours of HD content per box or 150 hours total in the whole house.  If AT&T can match that, that will be extremely cool.

The uversecare@att.com team, otherwise known as the uVerse Technical Support Miracle Workers.

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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Jun 15, 2013 7:48:14 PM
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Edited by texasguy37 on Jun 15, 2013 at 7:49:39 PM

trparky wrote:

 

I currently have two DVRs in the house each with a 500 GB drive in it for a total of about a Terabyte of storage which equals out to roughly 75 hours of HD content per box or 150 hours total in the whole house.  If AT&T can match that, that will be extremely cool.


AT&T matches that storage capacity with a single 500 GB DVR.  I have gotten over 160 hrs of HD recordings on the U-verse 500 GB DVR.


trparky wrote:

 

I currently have two DVRs in the house each with a 500 GB drive in it for a total of about a Terabyte of storage which equals out to roughly 75 hours of HD content per box or 150 hours total in the whole house.  If AT&T can match that, that will be extremely cool.


AT&T matches that storage capacity with a single 500 GB DVR.  I have gotten over 160 hrs of HD recordings on the U-verse 500 GB DVR.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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Jun 15, 2013 7:50:56 PM
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Edited by mibrnsurg on Jun 15, 2013 at 7:53:06 PM

trparky wrote:

So you think they will be more expensive? If they are maybe $20 more than what their current prices are, it would still result in some cost savings for me.


24M is $66/mo, can imagine ATT will price 40M at $90, 75M $150.  This just going on how internet has been priced. Smiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more


trparky wrote:

So you think they will be more expensive? If they are maybe $20 more than what their current prices are, it would still result in some cost savings for me.


24M is $66/mo, can imagine ATT will price 40M at $90, 75M $150.  This just going on how internet has been priced. Smiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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Jun 15, 2013 7:52:43 PM
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Now this is starting to look even better than what I have now.  If only AT&T would start rolling out the newer higher speed Internet tiers.  As soon as they start doing that, then it's good bye TWC hello uVerse again.

Now this is starting to look even better than what I have now.  If only AT&T would start rolling out the newer higher speed Internet tiers.  As soon as they start doing that, then it's good bye TWC hello uVerse again.

The uversecare@att.com team, otherwise known as the uVerse Technical Support Miracle Workers.

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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Jun 15, 2013 7:54:33 PM
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Edited by trparky on Jun 15, 2013 at 7:54:47 PM

Who knows, those who are on the current 24 Mb plan may see the higher speed tier as a free upgrade.  Yeah, I know... one can dream though. lol

Who knows, those who are on the current 24 Mb plan may see the higher speed tier as a free upgrade.  Yeah, I know... one can dream though. lol

The uversecare@att.com team, otherwise known as the uVerse Technical Support Miracle Workers.

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Jun 15, 2013 7:58:23 PM
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When AT&T introduced Max Turbo (24 mbps) internet, they actually reduced price of the other high end internet package (Max Plus and Max).  I recall that Max Plus (18 mbps) was $65 at the time, and the price was dropped to $55.  The new Max Turbo service was then offered at $65.  You never know what will happen with pricing.

When AT&T introduced Max Turbo (24 mbps) internet, they actually reduced price of the other high end internet package (Max Plus and Max).  I recall that Max Plus (18 mbps) was $65 at the time, and the price was dropped to $55.  The new Max Turbo service was then offered at $65.  You never know what will happen with pricing.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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Jun 15, 2013 8:31:16 PM
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Have they integrated the VoD into the STBs yet?  I know you can go to http://uverseonline.att.net/tv/show and then proceed to browse and watch stuff provided on that web site on your computer screen.  I guess what I'm asking is if they have integrated that content system into the STBs so people can watch that kind of stuff on their big screen TVs.

Have they integrated the VoD into the STBs yet?  I know you can go to http://uverseonline.att.net/tv/show and then proceed to browse and watch stuff provided on that web site on your computer screen.  I guess what I'm asking is if they have integrated that content system into the STBs so people can watch that kind of stuff on their big screen TVs.

The uversecare@att.com team, otherwise known as the uVerse Technical Support Miracle Workers.

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Jun 16, 2013 5:50:00 AM
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trparky wrote:

When these upgrades become available, then I'll come back to uVerse; but not before then.  I need more than 24 Mbps downstream due to the fact that we have two people in the house (myself included) that are real bandwidth hogs.

 

NetFlix and Amazon.com Streaming is something that I do a lot of.  Plus, with the fact that I just got myself a Roku device, I'm going to be really using those services.


24Mpbs is more than sufficient for that.  I only have 12Mbps and with almost constant streaming of Netflix via either an iPod, iPad or a Roku and have never had an issue.  To top is off, all of our devices, PC, iPod/Pad/Phone, Kindle and Roku are all wireless.  Using AT&T provided wireless router.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway

trparky wrote:

When these upgrades become available, then I'll come back to uVerse; but not before then.  I need more than 24 Mbps downstream due to the fact that we have two people in the house (myself included) that are real bandwidth hogs.

 

NetFlix and Amazon.com Streaming is something that I do a lot of.  Plus, with the fact that I just got myself a Roku device, I'm going to be really using those services.


24Mpbs is more than sufficient for that.  I only have 12Mbps and with almost constant streaming of Netflix via either an iPod, iPad or a Roku and have never had an issue.  To top is off, all of our devices, PC, iPod/Pad/Phone, Kindle and Roku are all wireless.  Using AT&T provided wireless router.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Jun 16, 2013 8:06:32 AM
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Edited by trparky on Jun 16, 2013 at 8:11:51 AM

I just wish it had more upload, heck, I wish every ISP gave us more upload capacity.  I do offsite cloud-based backups, specifically SugarSync.  I use it to make sure that the things I need to keep are kept safely offsite incase of major hardware failure in the home or theft.

 

Plus, I have a brother deployed in South Korea so we share files between our computers all the time.  I change a file here, SugarSync noticed I changed it, uploads it, his computer sees the change and then downloads it to his computer.

 

I know, I have special situations that are rare to some people.

I just wish it had more upload, heck, I wish every ISP gave us more upload capacity.  I do offsite cloud-based backups, specifically SugarSync.  I use it to make sure that the things I need to keep are kept safely offsite incase of major hardware failure in the home or theft.

 

Plus, I have a brother deployed in South Korea so we share files between our computers all the time.  I change a file here, SugarSync noticed I changed it, uploads it, his computer sees the change and then downloads it to his computer.

 

I know, I have special situations that are rare to some people.

The uversecare@att.com team, otherwise known as the uVerse Technical Support Miracle Workers.

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Jun 16, 2013 8:14:13 AM
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Edited by trparky on Jun 16, 2013 at 8:16:16 AM

I wonder, when AT&T deploys the newer higher speed tiers will I be able to upgrade to them with little to no issues?  Just a flip of a switch at the account management page?

 

Why I ask is that if I remember properly, my loop length is less than 800 feet, somewhere around 600 feet to be specific.  The VRAD is practically my neighbor.  It's like six houses away from me.  I also remember that the maximum sync rate used to be in the high 50 Mbps range.  From what I understand the new gateways are able to sync at even higher maximum sync rates than that given very short loop lengths.

I wonder, when AT&T deploys the newer higher speed tiers will I be able to upgrade to them with little to no issues?  Just a flip of a switch at the account management page?

 

Why I ask is that if I remember properly, my loop length is less than 800 feet, somewhere around 600 feet to be specific.  The VRAD is practically my neighbor.  It's like six houses away from me.  I also remember that the maximum sync rate used to be in the high 50 Mbps range.  From what I understand the new gateways are able to sync at even higher maximum sync rates than that given very short loop lengths.

The uversecare@att.com team, otherwise known as the uVerse Technical Support Miracle Workers.

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Jun 16, 2013 12:03:13 PM
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Edited by mibrnsurg on Jun 16, 2013 at 4:30:42 PM

You;ve seen at dslr, these will be pair bonded to get max sync rates in the 90M area for these higher speeds to work. 

 

Funny cause back a few years ago after a power outage I had a 114M max sync rate for 4 months until the next power outage put it back to normal. Smiley Very Happy

 

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

You;ve seen at dslr, these will be pair bonded to get max sync rates in the 90M area for these higher speeds to work. 

 

Funny cause back a few years ago after a power outage I had a 114M max sync rate for 4 months until the next power outage put it back to normal. Smiley Very Happy

 

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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Jun 16, 2013 4:16:39 PM
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Has HDTV picture quality improved? I remember that uVerse did suffer in that department back when I switched to TWC. Now, TWC seems to be the one that's suffering in the HDTV department.

How does high motion picture quality look like now? That's what TWC is suffering in now, it falls to a blob of compression artifacts now where before it didn't. Mythbusters is a great example of a show that falls to pieces on TWC. How does it look like on uVerse?

Remember, I'm a bit of an HDTV snob. I know what HDTV is supposed to look like.
Has HDTV picture quality improved? I remember that uVerse did suffer in that department back when I switched to TWC. Now, TWC seems to be the one that's suffering in the HDTV department.

How does high motion picture quality look like now? That's what TWC is suffering in now, it falls to a blob of compression artifacts now where before it didn't. Mythbusters is a great example of a show that falls to pieces on TWC. How does it look like on uVerse?

Remember, I'm a bit of an HDTV snob. I know what HDTV is supposed to look like.
The uversecare@att.com team, otherwise known as the uVerse Technical Support Miracle Workers.

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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Jun 16, 2013 4:29:17 PM
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I think it's pretty dang good on my 42" Panasonic plasma and has gotten better over the years.  Might be good if you have a relative/friend/neighbor that has Uverse TV and take a look.  I've never seen the PQ you mentioned about TWC here on Uverse. Smiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

I think it's pretty dang good on my 42" Panasonic plasma and has gotten better over the years.  Might be good if you have a relative/friend/neighbor that has Uverse TV and take a look.  I've never seen the PQ you mentioned about TWC here on Uverse. Smiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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Jun 16, 2013 4:42:02 PM
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ACE - Expert

Pricing for new speeds under Vip plan, 24M will be bumped upto 30M, coming after test in Dallas in July:

 

      3/1 $41

 12/1.5 $51

 18/1,5 $56

    30/3 $66

    45/6 $86

  60/6 $106

75/10 $121

 

Actually no pricing change for up to 24(30)MSmiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

75/10 $121

Pricing for new speeds under Vip plan, 24M will be bumped upto 30M, coming after test in Dallas in July:

 

      3/1 $41

 12/1.5 $51

 18/1,5 $56

    30/3 $66

    45/6 $86

  60/6 $106

75/10 $121

 

Actually no pricing change for up to 24(30)MSmiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

75/10 $121

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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Jul 2, 2013 9:10:25 PM
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Well, I just had the service installed. I'm watching TV right now and I do have to admit that uVerse picture quality has come a long way in the last two years. I have noticed a marked improvement in picture quality. It nowhere near being perfect but the compression artifacts are far less noticeable than they were years ago. I actually have to look for them now.
Well, I just had the service installed. I'm watching TV right now and I do have to admit that uVerse picture quality has come a long way in the last two years. I have noticed a marked improvement in picture quality. It nowhere near being perfect but the compression artifacts are far less noticeable than they were years ago. I actually have to look for them now.
The uversecare@att.com team, otherwise known as the uVerse Technical Support Miracle Workers.

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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Jul 4, 2013 9:44:38 AM
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I just had Uverse TV installed and my DVR says I have 139 hrs of HD recording available.

The installer said he gave me an upgraded DVR.

I just had Uverse TV installed and my DVR says I have 139 hrs of HD recording available.

The installer said he gave me an upgraded DVR.

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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Jul 5, 2013 10:48:49 AM
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Finally getting wireless N? About time! What took so long? Did I mention I absolutely hate the gateway? It's big and ugly and has the worst wifi ever on it. I got a lot of devices that use wifi and it likes to randomly kick them off for fun.
Finally getting wireless N? About time! What took so long? Did I mention I absolutely hate the gateway? It's big and ugly and has the worst wifi ever on it. I got a lot of devices that use wifi and it likes to randomly kick them off for fun.

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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Jul 6, 2013 8:55:07 AM
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ACE - Master

cormaster wrote:
Finally getting wireless N? About time! What took so long? Did I mention I absolutely hate the gateway? It's big and ugly and has the worst wifi ever on it. I got a lot of devices that use wifi and it likes to randomly kick them off for fun.

Only if you are interenet only.  If you have TV then you will need to put your own N router behind the RG.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway

cormaster wrote:
Finally getting wireless N? About time! What took so long? Did I mention I absolutely hate the gateway? It's big and ugly and has the worst wifi ever on it. I got a lot of devices that use wifi and it likes to randomly kick them off for fun.

Only if you are interenet only.  If you have TV then you will need to put your own N router behind the RG.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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May 5, 2014 3:44:24 PM
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May 5th 2014 & still only 4 streams, got the 24 speed but nothing else, I've tried many times to get an "N" router & the custo support says they don't have any, just these dinosaur RG's, I go 10 feet away & lose signal, not to mention it drops out like crazy, I have to have a tech come out at lest every 2 months or more because Internet & tv's freeze up or get pixelated like crazy, I've heard these promises since I've been with Uverse in 2009! Enough stories just do what u say your going to do, I'm dropping this service like a bag of rocks in water, never gets fixed right, lazy techs blaming it on outside lines, when they where checked & came out great it still get that excuse. Time to move to the new king of iptv. Xfinity
May 5th 2014 & still only 4 streams, got the 24 speed but nothing else, I've tried many times to get an "N" router & the custo support says they don't have any, just these dinosaur RG's, I go 10 feet away & lose signal, not to mention it drops out like crazy, I have to have a tech come out at lest every 2 months or more because Internet & tv's freeze up or get pixelated like crazy, I've heard these promises since I've been with Uverse in 2009! Enough stories just do what u say your going to do, I'm dropping this service like a bag of rocks in water, never gets fixed right, lazy techs blaming it on outside lines, when they where checked & came out great it still get that excuse. Time to move to the new king of iptv. Xfinity

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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May 5, 2014 11:20:25 PM
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Only if your in an area with Gigapower (Austin soon Dallas) where 1T DVR is standard on that platform. All other areas have 500G as best storage, in Motorola markets that is the 2250.
Only if your in an area with Gigapower (Austin soon Dallas) where 1T DVR is standard on that platform. All other areas have 500G as best storage, in Motorola markets that is the 2250.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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May 6, 2014 6:54:17 AM
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ACE - Master
Edited by dhascall on May 6, 2014 at 6:55:23 AM

kmap wrote:
May 5th 2014 & still only 4 streams, got the 24 speed but nothing else, I've tried many times to get an "N" router & the custo support says they don't have any, just these dinosaur RG's, I go 10 feet away & lose signal, not to mention it drops out like crazy, I have to have a tech come out at lest every 2 months or more because Internet & tv's freeze up or get pixelated like crazy, I've heard these promises since I've been with Uverse in 2009! Enough stories just do what u say your going to do, I'm dropping this service like a bag of rocks in water, never gets fixed right, lazy techs blaming it on outside lines, when they where checked & came out great it still get that excuse. Time to move to the new king of iptv. Xfinity

Go for Xfinity.  In all honesty, their POCC (Plain old Cruddy Cable) is not a bad service, it is their over the top pricing and lousy CS that get bad marks from me.  You may want to skip their X1 platform at this time - they recently hired thousands of engineers to work all of the kinks out (sounds like U-Verse circa 2007).  AND what if you are in an area where Comcast is dropping out, like a bag of rocks in cold water?  Do you think that they'll be maintaining / increasing in that area?

 

This thread was started by a supposed UV employee who hasn't been back since starting this drama.

 

Who promised you x number of streams by x date?  Sorry just keeping it real.


kmap wrote:
May 5th 2014 & still only 4 streams, got the 24 speed but nothing else, I've tried many times to get an "N" router & the custo support says they don't have any, just these dinosaur RG's, I go 10 feet away & lose signal, not to mention it drops out like crazy, I have to have a tech come out at lest every 2 months or more because Internet & tv's freeze up or get pixelated like crazy, I've heard these promises since I've been with Uverse in 2009! Enough stories just do what u say your going to do, I'm dropping this service like a bag of rocks in water, never gets fixed right, lazy techs blaming it on outside lines, when they where checked & came out great it still get that excuse. Time to move to the new king of iptv. Xfinity

Go for Xfinity.  In all honesty, their POCC (Plain old Cruddy Cable) is not a bad service, it is their over the top pricing and lousy CS that get bad marks from me.  You may want to skip their X1 platform at this time - they recently hired thousands of engineers to work all of the kinks out (sounds like U-Verse circa 2007).  AND what if you are in an area where Comcast is dropping out, like a bag of rocks in cold water?  Do you think that they'll be maintaining / increasing in that area?

 

This thread was started by a supposed UV employee who hasn't been back since starting this drama.

 

Who promised you x number of streams by x date?  Sorry just keeping it real.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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May 7, 2014 4:00:45 AM
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ACE - Master

@dhascall 

 

Actually they were technically only wrong on one item, the 6 streams.  I do know it's possible since I had 7 when I first had UVerse installed at my current house in 2012.  

 

I have the new NVG589 router, which is indeed wireless N

Granted it's limited areas, but UVerse is now rolling out 45Mbps in many areas and Gigapower in extremely limited areas with 300Mbps and working towards 1Gbps.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway

@dhascall 

 

Actually they were technically only wrong on one item, the 6 streams.  I do know it's possible since I had 7 when I first had UVerse installed at my current house in 2012.  

 

I have the new NVG589 router, which is indeed wireless N

Granted it's limited areas, but UVerse is now rolling out 45Mbps in many areas and Gigapower in extremely limited areas with 300Mbps and working towards 1Gbps.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

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