Teacher
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13 Messages
DVR Scheduling questions
Two things - 1. Scheduled DVR recordings start 2 minutes early and extend for 2 minutes after show is over. How can I fix that? 2. Also how do you extend a show's recorded time in case there is a sporting event that runs over and causes network shows to start later than schedule.
mibrnsurg
Expert
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20.4K Messages
9 years ago
Then you have something defective as everything I choose manually is what I get, never a screw-up like you are reporting.
Only thing I can see doing this is not having the specific program highlighted and it's the program before or after coming up, just my guess.
Chris
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Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
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I Call It Like I See It, Simply a U-verse user, nothing more
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olorin63
Contributor
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3 Messages
9 years ago
Chris,
Thanks for the reply. The behavior I am describing is when I use DVR manager on the web. If I use the guide on the TV, the scheduling is fine. It's only when setting up the DVR on the computer, and not the TV display and TV remote, that I have the problem.
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mibrnsurg
Expert
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20.4K Messages
9 years ago
Got same thing w/Sports Center on 602 today and got 1604 on the pop-up box too.
Click the ATT Customer Care link in my signature, send the PM, explain your web remote situation.
Include your account #, email address and a good phone # (land or cell) and time to contact you on.
Check the blue PM envelope, upper right on every page, for their reply.
They've figured out other problems on the web remote before, so maybe can about this. Good luck 😉
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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mitchflorida
Scholar
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222 Messages
9 years ago
It's a big hassle when every recording you make starts 2 minutes early. Who came up with that idea?
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skeeterintexas
ACE - Expert
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27.7K Messages
9 years ago
It's called "soft padding" with recordings starting 2 mins. before and 3 mins. after.
I like it.
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aviewer
Expert
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10.1K Messages
9 years ago
I like it, too. I prefer having unwanted extra to missing something. I cannot tell if there are early starts that I would have missed the beginning because I did not miss it.
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JefferMC
ACE - Expert
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35.1K Messages
9 years ago
You can always quickly FF past the extra minute of soft padding in front of the show. You cannot rewind to the beginning of a show that started before the recording did. Soft padding is a good thing.
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mitchflorida
Scholar
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222 Messages
9 years ago
You may like the 2 minute padding,but I can't stand it. ATT should give us the option to remove it, like all the other cable and satellite companies.
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