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Posted Jul 15, 2013
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DVR Scheduling questions

Two things - 1. Scheduled DVR recordings start 2 minutes early and extend for 2 minutes after show is over. How can I fix that? 2. Also how do you extend a show's recorded time in case there is a sporting event that runs over and causes network shows to start later than schedule.

Two things - 1. Scheduled DVR recordings start 2 minutes early and extend for 2 minutes after show is over. How can I fix that? 2. Also how do you extend a show's recorded time in case there is a sporting event that runs over and causes network shows to start later than schedule.

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Jul 15, 2013 12:57:44 PM
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ACE - Expert
kymillie - Number one cannot be changed. That is the way it is.

Number two is on the recorded record under change settings - looks like it is under series info on a series record.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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DVR Scheduling questions

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Jul 15, 2013 12:57:44 PM
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ACE - Expert
kymillie - Number one cannot be changed. That is the way it is.

Number two is on the recorded record under change settings - looks like it is under series info on a series record.
kymillie - Number one cannot be changed. That is the way it is.

Number two is on the recorded record under change settings - looks like it is under series info on a series record.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: DVR Scheduling questions

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Jul 15, 2013 3:11:47 PM
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ACE - Expert

kymillie wrote:

Two things - 1. Scheduled DVR recordings start 2 minutes early and extend for 2 minutes after show is over. How can I fix that? 2. Also how do you extend a show's recorded time in case there is a sporting event that runs over and causes network shows to start later than schedule.


Actually, the "soft padding" is 1 minute prior to the scheduled begin time and 2 minutes after the scheduled end time.  The soft padding will not be applied if a conflict would occur which would cause a scheduled program not to record.


kymillie wrote:

Two things - 1. Scheduled DVR recordings start 2 minutes early and extend for 2 minutes after show is over. How can I fix that? 2. Also how do you extend a show's recorded time in case there is a sporting event that runs over and causes network shows to start later than schedule.


Actually, the "soft padding" is 1 minute prior to the scheduled begin time and 2 minutes after the scheduled end time.  The soft padding will not be applied if a conflict would occur which would cause a scheduled program not to record.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: DVR Scheduling questions

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Jul 15, 2013 6:00:38 PM
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Thanks.. #1 What a bummer, very irritating #2 Found it but guess it only applies to series settings. BUT I found another spot to record just one show and you can extend it there also. Handy if we know there is a sporting event that might run over into schedule time of a show OR if we want to record a game ourselves and it might go overtime...
Thanks.. #1 What a bummer, very irritating #2 Found it but guess it only applies to series settings. BUT I found another spot to record just one show and you can extend it there also. Handy if we know there is a sporting event that might run over into schedule time of a show OR if we want to record a game ourselves and it might go overtime...

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Jul 15, 2013 10:50:34 PM
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ACE - Expert

kymillie wrote:
Thanks.. #1 What a bummer, very irritating #2 Found it but guess it only applies to series settings. BUT I found another spot to record just one show and you can extend it there also. Handy if we know there is a sporting event that might run over into schedule time of a show OR if we want to record a game ourselves and it might go overtime...

Every live sportinig event of any type, I add additional time, none of them stick to the scheduled time. Smiley Wink

 

Chris


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kymillie wrote:
Thanks.. #1 What a bummer, very irritating #2 Found it but guess it only applies to series settings. BUT I found another spot to record just one show and you can extend it there also. Handy if we know there is a sporting event that might run over into schedule time of a show OR if we want to record a game ourselves and it might go overtime...

Every live sportinig event of any type, I add additional time, none of them stick to the scheduled time. Smiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: DVR Scheduling questions

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Jul 16, 2013 6:03:59 AM
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Re punching # several times, also helps just to say "speak to an agent" or "speak to a representative ". Gets you to a human quickly. I am new to U-Verse and really like it better than our previous cable provider, except for a couple of little differences.

✰*⌒*✰‿✰*⌒*✰‿✰*
Millie, from my iPad
✰*⌒*✰‿✰*⌒*✰‿✰*
Re punching # several times, also helps just to say "speak to an agent" or "speak to a representative ". Gets you to a human quickly. I am new to U-Verse and really like it better than our previous cable provider, except for a couple of little differences.

✰*⌒*✰‿✰*⌒*✰‿✰*
Millie, from my iPad
✰*⌒*✰‿✰*⌒*✰‿✰*

Re: DVR Scheduling questions

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Jul 17, 2013 8:55:38 AM
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ACE - Professor
After a while, you get used to the soft padding. It's actually somewhat handy, as even pre-recorded stuff (prime-time shows, TNT movies, etc) can run over by a few seconds. If it stopped right at 12:00 or 3:30 or whatever, I would have missed a lot of endings of various shows.

I do agree that it can be a pain if you have 45-50 shows saved...that's a lot of time that is wasted.
After a while, you get used to the soft padding. It's actually somewhat handy, as even pre-recorded stuff (prime-time shows, TNT movies, etc) can run over by a few seconds. If it stopped right at 12:00 or 3:30 or whatever, I would have missed a lot of endings of various shows.

I do agree that it can be a pain if you have 45-50 shows saved...that's a lot of time that is wasted.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: DVR Scheduling questions

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Mar 9, 2014 1:47:48 PM
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Voyager

I looked at the upcoming scheduling on my DVR and I saw a scheduling conflict coming up.  See below

 

 

Once Upon a Time is set to record at 8:00pm and is scheduled to end at 9:00pm.   Since all shows are HD (including walking dead) I know that I am supposed to be able to record up to 3 HD shows at the same time.   Except for a one  minute overlap - at most only two shows will be recorded in a time slot.  Is the problem because for one minute at 10:00pm there will actually be 4 shows scheduled because of the overlap because of the scheduled hard end time for Walking Dead and Resurrection?   Is there a way around this?   I am not sure we will be home to do a manual correction.

 

Thanks for any help offered

 

 

I looked at the upcoming scheduling on my DVR and I saw a scheduling conflict coming up.  See below

 

 

Once Upon a Time is set to record at 8:00pm and is scheduled to end at 9:00pm.   Since all shows are HD (including walking dead) I know that I am supposed to be able to record up to 3 HD shows at the same time.   Except for a one  minute overlap - at most only two shows will be recorded in a time slot.  Is the problem because for one minute at 10:00pm there will actually be 4 shows scheduled because of the overlap because of the scheduled hard end time for Walking Dead and Resurrection?   Is there a way around this?   I am not sure we will be home to do a manual correction.

 

Thanks for any help offered

 

 

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Mar 12, 2014 7:09:18 PM
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ACE - Expert
Edited by mibrnsurg on Mar 12, 2014 at 7:22:17 PM

The Walking Dead is the problem, it actually ends at 10:01, you could manually record it to end at 10:00 and all the shows would record properly.  Good luck Smiley Wink

 

Edit:  Could record the later running of the same Walking Dead and everything would then record too.

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems) or ATT Customer Care (all other problems)
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The Walking Dead is the problem, it actually ends at 10:01, you could manually record it to end at 10:00 and all the shows would record properly.  Good luck Smiley Wink

 

Edit:  Could record the later running of the same Walking Dead and everything would then record too.

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems) or ATT Customer Care (all other problems)
Your Results May Vary, In My Humble Opinion
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: DVR Scheduling questions

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Jan 10, 2015 2:03:55 PM
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It is indeed a BUMMER!  It also shows the lack of concern for the customer.  Here are three more related issues.

 

1.  If a show gets pushed back due to a sporting event, you lose!  I have set such shows to record an extra hour and that usually captures the whole program, but wastes an hour of recording time until I view and erase.

 

2.  Today (Saturday, 1/10/15), I tried to confirm I had the four playoff games scheduled using http://uverse.com/uv/guide.  It showed today's first game being recorded on MUN-TV, rather than the network.  I could not change it!  So, I had to go to the TV DVR and make the correction.

 

3.  Sundays games are both scheduled for 12:00 Noon on the DVR!  That means the late game will not be recorded.  However, I came back to my PC and the two Sunday games are each scheduled to be recorded at the proper times.

 

I hope to be able to watch the games tomorrow live.  However, I will schedule whatever show the DVR indicates will be on when the games are scheduled.  I know the NFL releases its schedule late, but this is ridiculous.

It is indeed a BUMMER!  It also shows the lack of concern for the customer.  Here are three more related issues.

 

1.  If a show gets pushed back due to a sporting event, you lose!  I have set such shows to record an extra hour and that usually captures the whole program, but wastes an hour of recording time until I view and erase.

 

2.  Today (Saturday, 1/10/15), I tried to confirm I had the four playoff games scheduled using http://uverse.com/uv/guide.  It showed today's first game being recorded on MUN-TV, rather than the network.  I could not change it!  So, I had to go to the TV DVR and make the correction.

 

3.  Sundays games are both scheduled for 12:00 Noon on the DVR!  That means the late game will not be recorded.  However, I came back to my PC and the two Sunday games are each scheduled to be recorded at the proper times.

 

I hope to be able to watch the games tomorrow live.  However, I will schedule whatever show the DVR indicates will be on when the games are scheduled.  I know the NFL releases its schedule late, but this is ridiculous.

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Jan 12, 2015 1:55:58 PM
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Absolutely ridiculous, I agree.  Sadly, I've learned to double check which programs actually end up in the "scheduled" queue.  You can't just press "record episode" because the application ignores the actually program you selected from the guide, and offers up the first in some group of related programs.

 

For example, I selected the AFC championship game next week.  When the confirmation window popped up, just selecting "Record Episode" ended up scheduling the NFC championship game -- different time, different channel.

 

Also, when I selected tonights SportsCenter at 11:30pm on ESPN 602, the confirmation window defaulted to this afternoon's SportsCenter at 4pm on ESPNews 1604.

 

[I may go see "The Imitation Game" to get some pointers on incomprehensible algorithms]

Absolutely ridiculous, I agree.  Sadly, I've learned to double check which programs actually end up in the "scheduled" queue.  You can't just press "record episode" because the application ignores the actually program you selected from the guide, and offers up the first in some group of related programs.

 

For example, I selected the AFC championship game next week.  When the confirmation window popped up, just selecting "Record Episode" ended up scheduling the NFC championship game -- different time, different channel.

 

Also, when I selected tonights SportsCenter at 11:30pm on ESPN 602, the confirmation window defaulted to this afternoon's SportsCenter at 4pm on ESPNews 1604.

 

[I may go see "The Imitation Game" to get some pointers on incomprehensible algorithms]

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Jan 12, 2015 11:26:34 PM
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ACE - Expert

olorin63 wrote:

Absolutely ridiculous, I agree.  Sadly, I've learned to double check which programs actually end up in the "scheduled" queue.  You can't just press "record episode" because the application ignores the actually program you selected from the guide, and offers up the first in some group of related programs.

 

For example, I selected the AFC championship game next week.  When the confirmation window popped up, just selecting "Record Episode" ended up scheduling the NFC championship game -- different time, different channel.

 

Also, when I selected tonights SportsCenter at 11:30pm on ESPN 602, the confirmation window defaulted to this afternoon's SportsCenter at 4pm on ESPNews 1604.

 

[I may go see "The Imitation Game" to get some pointers on incomprehensible algorithms]


Then you have something defective as everything I choose manually is what I get, never a screw-up like you are reporting.

 

Only thing I can see doing this is not having the specific program highlighted and it's the program before or after coming up, just my guess. Smiley Surprised

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
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olorin63 wrote:

Absolutely ridiculous, I agree.  Sadly, I've learned to double check which programs actually end up in the "scheduled" queue.  You can't just press "record episode" because the application ignores the actually program you selected from the guide, and offers up the first in some group of related programs.

 

For example, I selected the AFC championship game next week.  When the confirmation window popped up, just selecting "Record Episode" ended up scheduling the NFC championship game -- different time, different channel.

 

Also, when I selected tonights SportsCenter at 11:30pm on ESPN 602, the confirmation window defaulted to this afternoon's SportsCenter at 4pm on ESPNews 1604.

 

[I may go see "The Imitation Game" to get some pointers on incomprehensible algorithms]


Then you have something defective as everything I choose manually is what I get, never a screw-up like you are reporting.

 

Only thing I can see doing this is not having the specific program highlighted and it's the program before or after coming up, just my guess. Smiley Surprised

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: DVR Scheduling questions

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Jan 13, 2015 10:55:02 AM
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Chris,

 

Thanks for the reply.  The behavior I am describing is when I use DVR manager on the web.  If I use the guide on the TV, the scheduling is fine.  It's only when setting up the DVR on the computer, and not the TV display and TV remote, that I have the problem.

 

 

Chris,

 

Thanks for the reply.  The behavior I am describing is when I use DVR manager on the web.  If I use the guide on the TV, the scheduling is fine.  It's only when setting up the DVR on the computer, and not the TV display and TV remote, that I have the problem.

 

 

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Jan 13, 2015 1:15:38 PM
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ACE - Expert

olorin63 wrote:

Chris,

 

Thanks for the reply.  The behavior I am describing is when I use DVR manager on the web.  If I use the guide on the TV, the scheduling is fine.  It's only when setting up the DVR on the computer, and not the TV display and TV remote, that I have the problem.

 

 


Got same thing w/Sports Center on 602 today and got 1604 on the pop-up box too.

 

Click the ATT Customer Care link in my signature, send the PM, explain your web remote situation.

 

Include your account #, email address and a good phone # (land or cell) and time to contact you on.

Check the blue PM envelope, upper right on every page, for their reply.

 

They've figured out other problems on the web remote before, so maybe can about this.  Good luck Smiley Wink

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more


olorin63 wrote:

Chris,

 

Thanks for the reply.  The behavior I am describing is when I use DVR manager on the web.  If I use the guide on the TV, the scheduling is fine.  It's only when setting up the DVR on the computer, and not the TV display and TV remote, that I have the problem.

 

 


Got same thing w/Sports Center on 602 today and got 1604 on the pop-up box too.

 

Click the ATT Customer Care link in my signature, send the PM, explain your web remote situation.

 

Include your account #, email address and a good phone # (land or cell) and time to contact you on.

Check the blue PM envelope, upper right on every page, for their reply.

 

They've figured out other problems on the web remote before, so maybe can about this.  Good luck Smiley Wink

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: DVR Scheduling questions

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Jan 13, 2015 2:35:34 PM
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Scholar

It's a big hassle when every recording you make starts 2 minutes early.  Who came up with that idea?

It's a big hassle when every recording you make starts 2 minutes early.  Who came up with that idea?

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Jan 13, 2015 3:02:17 PM
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ACE - Master

mitchflorida wrote:

It's a big hassle when every recording you make starts 2 minutes early.  Who came up with that idea?


It's called "soft padding" with recordings starting 2 mins. before and 3 mins. after. 

 

I like it.  Smiley Very Happy


mitchflorida wrote:

It's a big hassle when every recording you make starts 2 minutes early.  Who came up with that idea?


It's called "soft padding" with recordings starting 2 mins. before and 3 mins. after. 

 

I like it.  Smiley Very Happy

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: DVR Scheduling questions

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Jan 13, 2015 3:40:57 PM
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ACE - Expert

I like it, too. I prefer having unwanted extra to missing something. I cannot tell if there are early starts that I would have missed the beginning because I did not miss it.

I like it, too. I prefer having unwanted extra to missing something. I cannot tell if there are early starts that I would have missed the beginning because I did not miss it.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Jan 13, 2015 5:40:58 PM
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ACE - Expert

mitchflorida wrote:

It's a big hassle when every recording you make starts 2 minutes early.  Who came up with that idea?


You can always quickly FF past the extra minute of soft padding in front of the show.  You cannot rewind to the beginning of a show that started before the recording did.  Soft padding is a good thing.

 


mitchflorida wrote:

It's a big hassle when every recording you make starts 2 minutes early.  Who came up with that idea?


You can always quickly FF past the extra minute of soft padding in front of the show.  You cannot rewind to the beginning of a show that started before the recording did.  Soft padding is a good thing.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Jan 13, 2015 7:15:38 PM
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You may like the 2 minute padding,but I can't stand it.  ATT should give us the option to remove it, like all the other cable and satellite companies.

You may like the 2 minute padding,but I can't stand it.  ATT should give us the option to remove it, like all the other cable and satellite companies.

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