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Verification not working


Verification not working

I have now cycled through the verification process four times. When I enter the pin and hit verify it pops up a new window asking for the pin again. If I enter the same pino it says it’s invalid. I’m on an iPhone but AT&T is my carrier. Any ideas?

Message 1 of 3

Re: Verification not working

Hello @tonylima181

I can certainly understand your service concerns with your verification and would be more than happy to assist you with this today!

I have just reached out to you over our messenger to get some more information on this issue. Please keep an eye up for this. I look forward to your response.

Have a wonderful day!

James, AT&T Community Specialist

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Message 2 of 3

Re: Verification not working

No.  Your app is not workling.  I won't give you access to my phone.  Let me know when it's fixed.  (I have to add this is the level of customer "service" I've come to expect from AT&T.)

Message 3 of 3
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