Contributor
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1 Message
Can not access my email
I cannot access my email. My address is ***** but you are sending me confirmation codes to reset I'd and password but I can not get into account and I no longer have *****. My new phone # is [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]. I need to get into my email.
iamarobot
Guru
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462 Messages
7 years ago
If this is a free email it would be best to call 877-267-2988 to reset password.
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Smokeyp123
Contributor
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1 Message
7 years ago
No. I still can not access [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.] even after speaking to rep. Very frustrating!!!
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ATTHelp
Community Support
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231.2K Messages
7 years ago
Hello @Smokeyp123,
I am sorry you are having issues accessing your email. I know how important this can be! I would be more than happy to look into this with you!
Since there is sensitive information involved with your email, could I please have you send a private message to @ATTMobilityCare with your full name, mobile number, email, and best time to get in touch with you? This way we can take a look, and figure out what is going on.
I hope to hear from you soon!
Brett, AT&T Community Specialist
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