Teacher
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5 Messages
how do i connect a wifi printer to my home network?
I'm a newbie to UVerse. After the installers left, I found that my printer is not working -- not printing. I get a "printer not found" message instead. What do I do now?
Teacher
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5 Messages
I'm a newbie to UVerse. After the installers left, I found that my printer is not working -- not printing. I get a "printer not found" message instead. What do I do now?
Accepted Solution
Official Solution
DavidCS
Community Support
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1.7K Messages
11 years ago
lloyde12000, I am thinking the reason it is no longer working is because you have a new wireless network. If that's the case, all that needs to be done is connecting the printer backup wirelessly. To do so, you just need to locate your wireless network name (SSID) and wireless key and input that information into your printer. That information can be found on a sticker on your U-verse gateway.
After you obtain the information, you just need to enter it into your wireless printer. All printers are different, so hopefully you are able to locate the instruction manual. If not, feel free to post the make and model of your printer and maybe someone in this community has that printer or a similar one that can walk you through it step by step.
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slickfddi
Scholar
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20 Messages
11 years ago
Hello! Please take a look at our Connectech support services by visiting http://att.com/connectech or calling 1-866-294-3464. We provide the following (a whole lot more!) that can help you to resolve your printer issue!
AT&T ConnecTech takes the hassle of computer and home network set-up off of your shoulders. If your computer is running slow or crashing, AT&T ConnecTech experts can get you the solutions you need. With AT&T ConnecTech, you can get the fast, expert help you need, when you need it. Learn more about AT&T ConnecTech solutions:
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SadathCS
Employee
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581 Messages
11 years ago
Hello lloyde12000, have you been able to restore the use of your printer on your new network? If not, let me know what printer you have and I will be glad to research the specific steps to update the wireless settings.
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paulgarcia
Former Employee
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120 Messages
11 years ago
Try this. (From the HP website)
The Wireless Setup Wizard
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lloyde12000
Teacher
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5 Messages
11 years ago
Yes. I have connected my printer successfully. Thanks for your good help.
lloyde12000
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jkjnastygirl
Contributor
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2 Messages
8 years ago
Paul I have the same problem. I have a HP 3521 all in one printer. Is this still the same steps
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Desireesk
Contributor
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1 Message
8 years ago
I don't have a printer control panel----At&T just installed a new router in the house and I don't know how to get the printer connected to the new Network/IP address? It's still reading thte old one? The test page prints easily but nothing else---it's a HP Laserjet 1102w?
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mp_2
Tutor
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5 Messages
8 years ago
Have been having the same problem for a couple of months! Now it won't even print when I use the usb cord...HP Deskjet 3052A
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Sydney23
Contributor
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1 Message
8 years ago
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aviewer
Expert
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10.1K Messages
8 years ago
@Sydney23 - If the printer supports WPS you can use that -
Go to - http://192.168.1.254/xslt?PAGE=C_2_1 & enable WPS in u-verse. YOu can "press the button" on that page & will need the RG gui password. Also, "press the button" on the printer. when both are active with WPS they will connect.
Or
Use the wizard in the printer to find your network & enter the password to connect.
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