Treo600user's profile

Teacher

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3 Messages

Wednesday, March 16th, 2011 3:18 PM

U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

I am having trouble properly configuring this AT&T 2Wire 3600HGV modem for my network. Maybe someone is aware of a different firmware for this product?

 

I am completely aware of how to setup the DMZ mode & router behind router setup in these boxes but that is NOT the point. (We have supported firewalled networked equipment working that has all the bells & whistles including QoS)

 

In the event of a factory reset of the AT&T 2Wire VDSL modem at this business, I want to properly insure the following business requirements are met:

- DHCP - OFF (at min, it appears you must leave one available?)

- WiFi - OFF (Yes this can be turned off, but bridging it always insured it was turned off in the past. ON is a security concern among just bad business i.e. conflict with other business WiFi, employees might see/use this non-content filtered WiFi, etc etc)

- & passing off internet service needs to be easy to another networked supported OUTSIDE of AT&T firewall. (I'm NOT asking for AT&T support on this, but in the bridge DSL world, this was EASY)

- if bridging this 2Wire is NOT an option, backing up the configuration settings would be a nice alternative but that is not available as well?

 

Bridging the old DSL modems always worked nicely but the 2Wire 3XXXHGV line appears to be the ONLY ones to support the AT&T VDSL Max Turbo speeds. 24Mbps down / 3 Mbps up which we use not only for normal business operations (credit cards, business email, web based training, etc) but this high speed is required to view onsite security video (3Mbps up) and offer customers FAST free WiFi!

 

AT&T U-Verse offers the right price, contract, speed, internet package & installers to properly handle our resturant locations company's data needs but I'm struggling with the their "business" support of this 2Wire VDSL modem product. We ONLY use the internet, no TV (not legally available for restaurants, yet). No Voip because POTS is our reliable backup. So it's just the internet service ...

 

For coverage on AT&T Uverse, we have over 50 locations lit up like a Christmas tree but sadly business support on this product is driving me nutz! Maybe because I now see this is listed under "Residential Gateway"? Is this AT&T 2Wire VDSL modem product not meant for business? Is anyone aware of another supported AT&T VDSL modem or a different 2Wire firmware available? Official AT&T support has me running in circles (AT&T U-verse support > AT&T Connecttech > AT&T Connecttech360 > AT&T U-verse support, rinse, repeat)  

 

help?

Expert

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9.4K Messages

12 years ago

If you want to maintain the D-Link's firewall to protect your network, then it is better to leave the D-Link like it is in DMZPlus mode.

Instead, turn the wireless on the 2Wire RG back on and assign it a different SSID (network name). Use your iPhone to connect to that, and it will then find the STBs.

Teacher

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17 Messages

12 years ago

Joe, would I have to turn on DHCP on the RG? Because I tried this last night and could not get the Ipnone to see the new 2wire wireless, had different SSID, different channel. Re-booted the Rg and still Iphone would not see the RG wireless, even laptop would not see it.

 

Thanks

Dan

 

Will try again

Teacher

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17 Messages

12 years ago

OK, got it to work, I had to go to the "Settings" page on the RG and select the "Wireless Re-Election" and then the network showed up just fine and I am able to connect with the iphone and use the app on th STB's, works great in the bedroom as the angle for the infared is not very good or the remote just does not respond well. The iphone app works great, now they just need to add codes to control tv also.

 

Thanks Joe for the help.

 

One, question Joe, the Iphone now using the wireless on the RG, is it still being routed through the D-link firewall?

 

Dan

Expert

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9.4K Messages

12 years ago

No, the iPhone will not be routed through the D-Link. It will be protected by the 2Wire's firewall.

Voyager

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2 Messages

12 years ago

Ok in the setup in message 13, the 2wire box now is a switch so the remaining 3 lan ports can still be used for other devices.  On your router, which is now merely a wireless access point, can you use any remaining lan ports?  Obviously you can not use the wan port.

 

Thanks for all the helpful advice.

Expert

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9.4K Messages

12 years ago


@JamaicaPM wrote:

Ok in the setup in message 13, the 2wire box now is a switch so the remaining 3 lan ports can still be used for other devices.  On your router, which is now merely a wireless access point, can you use any remaining lan ports?  Obviously you can not use the wan port.

 

Thanks for all the helpful advice.


 

Actually, for the setup in post #13 (using a 3rd-party router as a wireless access point only), the 2Wire unit remains functioning as a router, not just a switch.

 

But yes, you can still use it's LAN ports for devices.

 

Yes, on most 3rd-party routers, once they're set up according to the instructions in post #13, you can also use their LAN ports for devices as well.  You are correct in that you cannot use the WAN port.

 

Tutor

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4 Messages

12 years ago

I have followed the RG setup steps recommended here except I have an i38hg RG connected to a I3812v iNiD box on the outside.  The router I am using off the DMZ port is Asus RT-N56U.  Everything works for a day or more then it suddenly stops allowing clients access to the Internet.  I reboot the router with no success.  I repeat the setup and then it seems to work for at least  8 hours to 1 day.  The router is on the 192.168.2.x subnet and the i38hg is assigned to 192.168.1.1.  Everything looks correct but I can not figure why it just stops accessing the Internet.

 

Any advice?

 

Thanks.

Expert

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9.4K Messages

12 years ago

effadj,

This could be a DHCP renewal issue. Go into your Asus router's configuration page and get the status of the WAN port, and write down the IP address, subnet mask, default gateway, and DNS servers. Then try setting the Asus router's WAN port to use a static IP address instead of DHCP, use the exact same information that was displayed and your wrote down.

See if this solves the problem.

Tutor

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4 Messages

12 years ago

Looks like thats the case.  Weird thing was that it did not time-out after 10 minute.  The last time it was it took about a hour to stop working.  It kind of various for some reason.  Maybe it waits until all the connections to drop and then it renews.

 

I have since gone back to dynamic DHCP of the WAN address but added a Port Forwarding rule on my router to pass Port 67 to 192.168.2.1 Port 68.  It's been running now for 2 days like this.  Fingers Crossed!

 

-Dave

Expert

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9.4K Messages

12 years ago

Cool, that works, too. It would have been the next thing I suggested.
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